UChat 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

UChat

4.9

(73)

Pricing

Starting at $10.00 per month

About UChat

UChat is a cloud-based bot-building platform that helps businesses easily create chatbot Facebook Messenger bots for marketing, sales, and support.

The drag-and-drop builder enables users to collect leads and automate business calls.

UChat Screenshots

UChat Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Basic

$10.00

usage based, per month

No plan information available

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UChat Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of UChat
Activity Dashboard
AI/Machine Learning
API
Autoresponders
Chat/Messaging
Configurable Workflow
Customer Segmentation
Customizable Branding
Drag & Drop
Email Management
Feedback Management
For Developers
Lead Capture
Multi-Channel Communication
Multi-Channel Management
Natural Language Processing
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Speech Synthesis
Third-Party Integrations
Workflow Management

UChat Integrations

Mailchimp

PayPal

Viber

Dialogflow

Shopify

See all 21 integrations

UChat User Reviews

Overall Rating

4.9

Ratings Breakdown

93%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.7

Functionality

4.9

Ahmad Fikri M.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2022

The Best Chatbot Platform Ever!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The first thing is it allows many channels, even for the lowest tier. I would say the deal is a win-win situation. Before this I use chatfuel, I migrated into a third-party script I bought in Codecanyon. Then, Uchat offers some good deals. So, after several months of using the platform, I was satisfied with the flow builder, the hassle-free while creating the chat flow, the user are free to build the integration between UChat with another system. If you have not started any chatbot before this, I would recommend using UChat, because the user interface is user-friendly or beginner-friendly. You don't have to learn so many technical things, because UChat has covered that. You need to develop your chatbot and start interacting with your customer. Their team also works hard on making new videos and improving their documentation from time to time. Also not to forget, their team also actively produce new features for user benefit.

Cons:

Every platform would encounter some unexpected bugs. That's normal, and the main concern for users might be how fast they respond to the user. Not to say that I dislike their response; it's just that maybe the team can improve it from time to time. Some issues related to several users does not understand the UChat offering. Maybe UChat team can improve the way they deliver the message to their future user. Perhaps with more interesting infographics, some users might prefer to watch videos. Overall, I satisfied with the services offered by UChat.

Reasons for choosing UChat

I do not have to worry for to update the system and focus on developing the template and some integration that might be beneficial for the chat system.

Reasons for switching to UChat

By using UChat, it helps me to produce a good flow of chat communications. Before this, by using third-party script, I would worry about updating the system according to the chat platform like Facebook, or whatsapp if the system has recent updates. So, when using UChat, I do not have to worry for that now and focus on developing the template and some integration that might be beneficial for the chat system.

Cathy R.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Best in Features!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like UChat for it's features and the team behind it. Almost everyday they are introducing new features or feature updates. They are also in the look out of new technology that can be implemented in UChat that will benefit its users. One of most advanced chatbot platform in the world today.

Cons:

Their reporting and analytics sections can use some improvement.

Reasons for switching to UChat

UChat is more feature-rich and easier to make bots with.

Valery I.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

NOT RECCOMENDED at all - THERE IS NO customer support!

very very bad! I am looking for other software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

when its wotk it is ok, there is some difficulties

Cons:

THERE IS NO customer support, it is just bots!!! the amount of time that I need to invest to solve my issues in this software is UNBELIBLE!! NOT RECCOMENDED at all!

Mark v.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

This platform saved my business!

I have been working with UChat over a year now and having seen the development and the stability of the platform it is an absolute gamechanger for me. No longer have to worry about being able to build a certain automation as the platform is feature-rich and always evolving to that next level

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that this platform has so many features and integrations that you can easily combine it with any other business software you might be using. You can automate most of your business processes as far as up to 90% which is amazing if you think about it

Cons:

I would like to see that the separate channels currently provided be integrated as an omnichannel structure instead. This will reduce building time and it allows to interact with a user from a single inbox no matter which channel they reach you on rather than needing to login to each individual channel

Reasons for choosing UChat

As mentioned UChat is by far the most feature-rich and robust platform. Did not take long to make up my mind

Reasons for switching to UChat

The previous platforms are stagnant in their development and do not provide even half the features that UChat does. Absolute no brainer to make the switch

Miguel D.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed December 2022

The chatbot you need to conquer the world

I started using Uchat for an Instagram project, it was very easy to get everything settled. I used other chatbots solutions before and I can say Uchat is the best by far.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Omnichanel. One chatbot that can be connected to all your platforms and social profiles.-Instagram special features. Replying to comments on posts and stories.-Integrations. You can easily add users to Google Sheets or to a newsletter list.-Ecommerce. It integrates with several e-commerce solutions and actually you can build your own store with Uchat.

Cons:

So far everything has been great, sometimes the platform may look intimidating but they have many tutorials to help.

Reasons for choosing UChat

Pricing and active community (we learn from other users)

Reasons for switching to UChat

-I needed a very intuitive but powerful platform.-The community and support is awesome.

Joshua L.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed March 2023

Outstanding Omni-channel Chatbot inn the market!

Since the company is constantly changing, there are features that may have bugs, But this is very minimal. All in all, Uchat is committed in making the system better and better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Uchat is constantly improving and improvising. Only few years, Uchat has expanded into supporting more than 10 different social media chatbots, which is amazing! The team is constantly upgrading the system.

Cons:

Since the company is constantly changing, there are features that may have bugs, But this is very minimal. All in all, Uchat is committed in making the system better and better.

Reasons for choosing UChat

Uchat can support more social media channels, and it looks promising.

Reasons for switching to UChat

Uchat can support more social media channels, and it looks promising.

Dean C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Uchat Changed the life of myself and my company with it's easy to use software.

I am just massively impressed, would 100% recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the most beneficial things we used Uchat for was it's automations and flows, it enabled us without the use of many DM setters to generate hundreds of thousands in dollars to enabled us to get the 2 comma club award at clickfunnels. The second best thing about it is probably the support we've received, would 100% recommend this platform, been a trust Uchatter since we discovered the platform.

Cons:

Nothing at the moment, I'm yet to see something I'm disappointed in, I panicked at one point and thought the data was erased but it was my fault as I'd simply clicked on the wrong workspace (I was tired)

Reasons for switching to UChat

Mostly because of the founders vision for Uchat

Keith H.

Verified reviewer

Human Resources

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed August 2022

Best Omni channel chatbot tool on the market

UCHAT since launch has always been responsive and helpful. They respond to tickets in the Facebook group in less than 1 days time. The software platform has always been stable. New updates are consistent. I mainly purchased because Voice is one of be the channels they support. IVR are under rated and great for any business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it is to build chatbots that integrate my own applications. The IVR system is easy to build and you can program it to take payments over the phone.

Cons:

I'm 100 satisfied with the product and customer service provided by the UCHAT team.

Reasons for switching to UChat

UCHAT is a better product and they have a thriving Facebook group.

Zin Min T.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2023

The Most Advanced AI Chatbot Platform

Overall experience is very good for me. It has advanced features and also tutorials and support for that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-friendly interface,Customizable to match branding,Integrations with popular messaging apps,AI-powered for improved user experience,Ability to handle multiple conversations simultaneously,Cost-effective compared to live chat support,Can be used 24/7, providing round-the-clock support.

Cons:

It fixes all my need. Hope pricing for subscribers can be more affordable than existing plan.

Reasons for switching to UChat

Manychat has lower performance when compared to Uchat.