UChat 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

UChat

4.9

(73)

Pricing

Starting at $10.00 per month

About UChat

UChat is a cloud-based bot-building platform that helps businesses easily create chatbot Facebook Messenger bots for marketing, sales, and support.

The drag-and-drop builder enables users to collect leads and automate business calls.

UChat Screenshots

UChat Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Basic

$10.00

usage based, per month

No plan information available

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UChat Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of UChat
Activity Dashboard
AI/Machine Learning
API
Autoresponders
Chat/Messaging
Configurable Workflow
Customer Segmentation
Customizable Branding
Drag & Drop
Email Management
Feedback Management
For Developers
Lead Capture
Multi-Channel Communication
Multi-Channel Management
Natural Language Processing
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Speech Synthesis
Third-Party Integrations
Workflow Management

UChat Integrations

Mailchimp

PayPal

Viber

Dialogflow

Shopify

See all 21 integrations

UChat User Reviews

Overall Rating

4.9

Ratings Breakdown

93%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.7

Functionality

4.9

Hirman R.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

Uchat it the godfather of chatbot !

I've started building automated AI-powered solutions using chatbots since 2017. That was the time there are no 'noise' or 'light' on chatbots in Malaysia. I can say I'm one of the pioneers here in my country. I've been working and testing various chatbot platforms. Most are drag-and-drop platforms purely for time and cost saving. I started with Manychat then moved to Chatfuel then to Activechat (as a strategic partner) then now as a business partner in Uchat. I also has tested some other platforms such as Mobile monkey, FlowXO, Botstar, and various others that i can't remember the name.From all those tests and works, i can safely say that Uchat is at the very top, the Grand Daddy of Chatbot in a child form 😍

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All of it, but mainly because of the vas features and useability. Flexible and reliable and the same time. All-in-one platform for all business needs, not just chatbot, but also email, live chat, e-commerce, and much more. It is worth every penny invested

Cons:

While the platform is considered still young, there is room for improvement such as the server resources limits. I trust the limit will be increased from time to time. Othe than that, i have no other reason not to love this platform

Reasons for switching to UChat

Initially because of the Omnichannel support, but then, the reason grows bigger coz of the UI, UX and features

Phaneendra K.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

Best Chatbot software you can rely on for multichannel communication.

I like this software very much as I am regularly using it to serve my client base through all possible channels. I will definitely recommend this software to my friends.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Firstly, Omni channel bot flow and single window live chat for agents without the hassles to go through various processes for different channels. Secondly, I like the speed and ease of use. We can literally build a bot within the first few minutes of watching their videos.

Cons:

Only one chatbot for omnichannel. A little bit of a steep learning curve to add features.

Reasons for choosing UChat

I chose Uchat over others because of this easy to use features and non complicated bot flow builder with reasonable bot sessions per month.

Subin K.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Good Platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a good platform to create and deploy your chatbots. Easy to use. Good Support from the team as well.

Cons:

No cons found yet since the product used

Sean J.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2023

Best Chatbot Software in 2021,2022, 2023

From the Facebook user group, to the staff and then the software, it has been an amazing journey

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its price point and how powerful it is, once diving into Uchat, nothing compares.

Cons:

I loved the software I have zero complaints about it from my clients or me

Reasons for choosing UChat

It was the best in terms of cost, and value of what you are getting, plus the fact that they are adding features

Phaneendra Kumar P.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2022

One of the Best Chat Bot Provider Platform

It was really good using Uchat and I still use this software for managing my clients chatbots with ease and they are also very happy with the results. Kudos Uchat team for this software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reports, Single Inbox for Multiple channel chats, Easy monitoring and easy configuration and deployment without the need to coding skills that even after a novice can start immediately.

Cons:

Nothin specific. But It could have been better if support for regional languages is provided.

Richenel v.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

Our fully automated agency with Uchat

In our agency, time ( efficiency) is very important. Uchat saves us a lot of time. Before, we had to tie different tools together in order to have a seamless workflow. Together with their other tool Airchatty CRM we have a complete toolset to run our marketing agency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Uchat gives my agency the full possibility to automate marketing and sales processes.

Cons:

Uchat is a powerful product but you need to invest some time in getting familiar with the settings. But once you understand the way it works, it saves a lot of time.

Reasons for switching to UChat

Costs and reliability

Luciano Z.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 12 months

Review source

Reviewed March 2022

Integration' is the keyword

Overall experience more than positive: the company receives and processes user requests in a streamlined and fast way. The ability to integrate with the most popular communication channels on the market, including voice and SMS, is excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

UChat makes workflow simple, modular and structured. Thanks to deep and effective integrations, each channel finds its own communication paradigm for automation. In just a few clicks, flows with sophisticated logic can be created, whether they are conversational, workflow or function flows.

Cons:

If I had to find fault, I find that the GUI could be refreshed and made more contemporary, but these are really minimal aspects. It would be great if you could create a multichannel bot, drawing it once, so that it could be declined in the different channels without having to recreate the whole system.

Rupesh P.

Verified reviewer

Education Management

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed March 2023

One of the Best omni-channel chatbot platform I used till now

I must say that it has exceeded my expectations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user-friendly interface, customizable chatbots, integration with multiple platforms, and efficient customer support make it a comprehensive solution for businesses looking to improve their customer communication and support. The chatbot feature, in particular, is a game-changer as it allows me to create personalized automated responses to my customers' queries, which saves me time and resources while improving the overall customer experience. I highly recommend uChat to any business owner looking to streamline their communication and support capabilities.

Cons:

Using uChat's advanced features and functionalities may require businesses to invest additional time and resources into training their team to use the platform effectively. Due to the complexity of some of uChat's features, businesses may find them overwhelming or challenging to understand at first. However, with the right training and support, businesses can fully leverage uChat's capabilities and benefit from its numerous features.

¿ Bryan B.

Verified reviewer

Management Consulting

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Definitely most robust and powerful chatbot builder

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The omnichannel feature to connect with all major communication channels in one place is amazing. Also, the bot builder is perfectly intuitive. And, I *love* that it can be used with OpenAI, can be used to create phone calling systems. Just a super powerful platform.

Cons:

The text area in the website widget needs to be formatted more cleanly. Long messages get hidden by the edge of the bubble.

Alex J.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2023

A fantastic platform that shines faster than anythint else I experienced

Aboslutely superb experience with the software and the team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The bot building feature is very intuitive and all tools are easy to find within. Also the integrations and the omni channel make everything super easy to configure

Cons:

The widgets, I thin there is room for improvement to show widgets in many other ways on websites.

Reasons for switching to UChat

Pricing and community

Showing 1 - 10 of 73 Reviews

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