EduBrite Software

4.81 / 5 (48)

About EduBrite


EduBrite is a cloud-based learning management platform that provides training tools for businesses and educational institutions. The software is best suited for individual educators, team leads, continuing education providers and small to midsize businesses.

EduBrite’s online editor tool allows users to create quizzes, courses and surveys or import existing files such as presentations, videos and Word documents. The platform enables users to create assessments and certification programs. Users can track activities and generate reports.

EduBrite integrates with other products such as Atlassian Confluence, Google Apps, Yammer, WebEx, Citrix, ReadyTalk, Lynda.com, OpenSesame and Goto Meeting. The training content can be localized to five different languages.

Support is available through an online portal, FAQ section and knowledge base. EduBrite is available on a per user per month basis.   



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Supported Operating System(s):

Web browser (OS agnostic)

48 Reviews of EduBrite

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(41)

4 stars

(5)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-20 of 48 reviews

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June 2017

Chris from National Organization of State Offices of Rural Health

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

Fantastic LMS, Great Support, and Perfect Price!

EduBrite has allowed us to go from using a combination of Webex, Dropbox, Constant Contact, Publisher, and a number of Excel spreadsheets to creating, deploying and managing our content in ONE program. It saves our staff hours each week in managing the content and grading the assignments; well worth the small investment for staff savings and our sanity!

Pros

EduBrite offers a robust LMS at a much more affordable price point. So they may not have the huge call centers that others do, but the support site offers video tutorials and user forums for quick learning without having to email or call - plus this helps them keep the cost down. When you do have a technology issue, EduBrite support is prompt and extremely helpful. We ran into an issue with our Webex integration and EduBrite support immediately went to work and expanded their integration options to include our specific Webex package. The natural intuitiveness of the system means that it's easy for both users and administrators to learn with only a small learning curve. If you've ever had to learn any other software program, a couple days of online training and playing around in the system is more than enough to get off the ground and developing courses! The team at EduBrite has been a pleasure to work with, and I would highly recommend them to anyone - especially for smaller organizations with limited IT support/experience.

Cons

The biggest issue I've found is simply in the use of language. We had an issue with our grading scheme but found out that it wasn't a technology issue or a user error, just simply a difference between the language that our organizations use. What we call an "evaluation" is ungraded, therefore it shows up as a "survey" in EduBrite. Our automatic grading scheme was looking for "tests" because that's what our organization initially requested and users were finishing courses early. With a quick phone call to support, a discussion of the issue, we were able to resolve in the same day! In the future I would also like to see more customizable options for emails to course users - but the templates they have are more than capable of whatever we need.

June 2017

Jeff from Datalex

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Excellent LMS Feature Set, Prompt and Response Customer Service

We are able to provide eLearning capabilities to our customers as well as internal staff. This is really not a con. EduBrite has so many features, capabilities and options, we discover new solutions and features on a regular basis.

Pros

We were making our first moves into eLearning for both internal training as well as customer knowledge sharing. Our learner audience is extensive ' including customers, sales and marketing, customer support, business analysts, QA teams, developers and architects, project managers, and executives. Besides a robust LMS feature set, we had a couple of driving requirements: (1) the solution had to be cloud-based with worldwide availability, (2) because our internal knowledge sharing as well our customer-facing knowledge delivery uses Atlassian Confluence, we wanted an LMS solution that was easily integrated with our existing Confluence implementations. It was important to implement a solution that did not require another login for our learners. In EduBrite we found a solution that met most our functional as well as business requirements. The functionality feature set in EduBrite meets and exceeds our needs. The EduBrite integration to Confluence works well and we have been able to create a seamless experience for employees as well as customers.

Datalex is a market leader in digital commerce for travel retailers. Our Commerce Platform enables a travel marketplace of over one billion shoppers covering every corner of the globe, driven by some of the world's most innovative airline retail brands.

May 2018

Lauren from The Aji Network

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Professional team producing a customizable and always improving LMS

Pros

We have worked with EduBrite since they were in the early stages of building their business. They remain as diligent, persistent and consistent working to improve their offers to help their customers as ever. They are responsive to requests and open to critical feedback. Their team is thoughtful, professional, courteous, genuinely interested in inventing ways to solve complex problems, and enthusiastic about helping us design how to best use their system for our purposes. We look forward to seeing what they add to their array of offers that we can use to satisfy our customers and build our own business.

Cons

When we look at competing LMS systems, and we do regularly, we consistently determine that access to the kind of team EduBrite has and their willingness to work with us makes them the best choice.

June 2018

Johnston from Investigative Training LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

We have been using EduBrite for several years after our other platform severely raised their rates.

The software makes it easy to get our students certified for their Private Investigator Intern license.

Pros

Price and support is the best in this market. They have solved everything I've needed them to solve in short order. EduBrite is a much smoother experience for our students than the previous platform. There are several ways to make the desired change which is interesting. Very feature packed. They are always improving the platform.

Cons

Because there are several ways to make the same change, I was a little confused at first. The knowledge/help section is extremely well thought through with step-by-step instructions so you can overcome just about any issue.

Response from EduBrite Systems

Replied June 2018

Hi Johnston, Thanks for sharing a great review and feedback regarding our platform. Our depth of offering/ features and continuous collaboration with our customer is what makes us stand out among the many other LMS's on the market.

April 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

April 2019

Feature rich but lacking in some areas

The most positive is that the product is very flexible and gives the admins lots of power. Unfortunately after a few bad meetings after about a year my view of the EB-representatvies changed my view of the product to be very negative: Our initial project was about 2000 users but part of the company was sold we were later around 400 users. I don't know if this had an impact but noticed that after the absolutely excellent implementation project support became worse and worse. After a while of not getting answers I simply compiled a list of the amount of open requests (more than 7 days with no reply) in the support forum and sent it to Edubrite. This helped a little but not much. Having used the system for a year I compiled and categorised all the development requests from our side, very clearly stating that those are our own requests and that I understand we are just one of many customers. The list was never commented upon even. When I worked as a product manager I would have been very glad to receive such a list. At one of our initial meetings included our UX-designer along who offered some UX-advice about their system. The EB-team seemed to get very defensive about their project and used a pretty bad tone towards her. These are just some of the examples of where it seems the team don't like to hear how to improve their product. I'm sorry to say my experience have become really tainted by how badly we were being treated towards the end (compared to the beginning).

Pros

+ The software is really feature rich, many things already there. This is not a system with only basic functions but really one where you can do a lot.

+ Most of the customisation you need to do can be done directly by you in the system, no need to pay for consulting hours but you have access to almost all settings.

+ The content delivery was really fast (at least here in Europe).

+ There are plenty of customisation options to make the system look really good.

+ Our initial implementation project with EduBrite was very quick and spot on, they did great work.

+ They have both private and public support forums where also regular change logs are published.

+ The price is comparatively low.

+ They seem to be almost unique in the Openlearning offering and this is really a standout feature that I can recommend.

+ The system is very powerful in terms of what is possible to accomplish.

Cons

- Some functionality is geared a lot towards cataloges where you buy courses as opposed to a general library being available towards its users.

- The setup with using course and program sessions (instead of just courses and programs) allows for greater flexibility. However in our use case it was just an extra layer of admin work required, so make sure you understand how this works and impacts your business. For example, if a user has completed a course session then that is remembered for that session only, not for the course as a whole. For some use cases there is no solution but you need to work with imperfect workarounds.

- While their Openlearning functionality is great it is not very well integrated with the rest of the system. For example statistics and reports are separate between Openlearning and the rest of the system.

- Learning how to work with the admin side of the system takes time. A lot of settings seem to have been quickly placed somewhere rather than thought-through on where and how to place them.

- Documentation on advanced settings sometimes lacking.

- The support answers are sometimes lacking. For example, when asking "How can we accomplish X", the answer might be "That is not possible" instead of "That is not possible, but we would recommend this workaround or we recommend you modify the process like this instead".

November 2018

Carl from American Swimming Pool and Spa Association

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

We have been very satisfied with EduBrite since our first day as a customer!

EduBrite has been able to help us customize our offerings so that they are available to a wider market. We have had to comply with varies requirements from different government agencies and EduBrite's assistance has helped us meet our goals.

Pros

We enjoy the ability to be able to customize the software and have had quick responses to questions. Customers rarely call us regarding access issues. When we converted over to EduBrite 3 years ago the process was seamless.

Cons

We have been very satisfied with all of the features we use.

Response from EduBrite Systems

Replied December 2018

Hi Carl, Thank you for a great review. I'm glad that the EduBrite system meets your needs and we are able to assist you with your new requirements. Our team is very happy to hear your comments!

August 2015

Torey from Electronics for Imaging

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

August 2015

EduBrite has uniquely met our global organization's requirements

EduBrite has uniquely met our global organization's requirements for an enterprise class Learning Management System (SaaS) targeted at providing centralized internal learning programs for our Human Resources and IS&T departments. Our business requirements included support for blended learning delivery of leadership and management programs, self-paced delivery of global onboarding and technical courses, assessment and certification testing, along with tracking and reporting of learner progress. Our content requirements include support for a variety of media types such as: SCORM, web-page, embedding streaming videos (YouTube, Vimeo, Brightcove), documents (PDF, Word, PowerPoint), and external content provider (AICC). Our technical requirements included integration with Active Directory Federated Services Single Sign-On (ADFS SSO) to automate the creation and deactivation of 3,000+ employees, integration with our enterprise wiki solution (Confluence Gilly API plug-in), and support for playback on all mobile devices (HTML5). Our experience engaging EduBrite was extremely beneficial from pre-sales, vendor selection and evaluation, implementation, and has continued to remain so over a year into our go-live. We have found EduBrite's leadership and customer support teams to be very responsive to our inquiries and suggestions. We had engaged an industry consultant to assist with vetting possible solutions and narrowed our list of down to the top fifteen solutions that potentially could meet our business requirements. We then engaged EduBrite for an extensive solution evaluation and pilot program. The results were that EduBrite was rated as the number one solution provider, both before and after our evaluation. In the past year, our organization's Human Resources and IS&T departments have been able to centralize the creation, deployment, and delivery of internal learning programs for over 110 new courses with over 3,700 learner enrollments.

May 2017

Miguel from TheraPeeds, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

We recently moved approximately 800 users and 6 courses to EduBrite. The transition was seamless!

We recently moved approximately 800 users and 6 classes from a different hosted LMS to EduBrite, and the transition was incredibly smooth. In addition, their team were very helpful and accessible while troubleshooting the few minor issues we encountered. Edubrite has proven to be the right choice for our organization at a ver affordable price.

Pros

Ease of use, set of core features, test modules, self-registration, ecommerce module, third party integrations, reporting capabilities. In addition, the Edubrite team were very helpful and accessible while troubleshooting the few minor issues we encountered.

Cons

The CSS customization could be a little more intuitive. It also lacks a library of ready made course templates.

June 2016

Terri from Extension Healthcare

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

Really great value for small business owners on a tight budget!

We use Edubrite with Atlassian's Confluence wiki. We hired over 100 people last year and were able to provide exactly the onboarding experience we wanted. Our organization is just 7 years old and currently, we have grown to support 175 associates.

Pros

I like that Edubrite is a plug in to our wiki and that it is compatible with Articulate's Storyline 2. I can easily push content to our associate's training dashboards.

Cons

I need to learn reporting better. That's not on Edubrite, that's on me. I just need to take the time to learn.

May 2018

Sanjeev from VMware

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Edubrite LMS and Team is great to work with. Edubrite understand the customer need and make it best

Open Learning, On demand learning and subscription based, easy to access and locate content.

Pros

Open Learning concept. Leaderboards, social learning piece.Edubrite team has done great job in making it UI friendly to end users and have some cool features. The admin part is also cool. Analytics also give them the edge. Customer Support is awsome and the thought leadership of Ajay and Manish will make you to work and engage with them.

Cons

Till now this product has been great and not given me a chance to say No. Will check in future if something comes up.

Response from EduBrite Systems

Replied June 2018

Thanks Sanjeev for a wonderful review and explaining that for a larger LMS implementation how EduBrite platform and team can assist in creating a tailored solution - allowing our customer to offer a comprehensive online learning for their customers and partners. "Open Learning" enables a micro-learning solution plus more so happy to hear that it's making a difference in your case.

March 2018

Wally from A+ Server Education

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

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