Finding software can be overwhelming. Software Advice helps SMBs select the right certification tracking software to manage employee training programs and meet industry compliance requirements.

Showing 1-20 of 210 products

Tovuti

Tovuti is an all-in-one, cloud-based solution designed to activate the potential of organizations through creating, delivering and tracking online training and education. The end-to-end solution gives users everything they need to... Read more

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Recent recommendations: 209 recommendations

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SAP Litmos

SAP Litmos is a cloud-based continuous learning platform that unifies learning management, the extended enterprise, prepackaged content and a content management system to meet organizations’ training needs. SAP Litmos is SSAE 16... Read more

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Recent recommendations: 140 recommendations

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Bridge

Bridge is an employee development platform built specifically for employees and managers. It provides peer-to-peer practice, live in-person training, external learning, online courses, mentorship, manager 1:1s, goal tracking and peer... Read more

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Recent recommendations: 85 recommendations

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Docebo LMS

Docebo is a cloud-based LMS solution to provide training programs for employees, partners and customers.  Docebo serves various industries including IT, technology, retail, consulting, healthcare, manufacturing, energy, oil and gas. Docebo... Read more

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Recent recommendations: 50 recommendations

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SkyPrep

SkyPrep LMS is a cloud-based learning management solution that offers a platform to training administrators for creating, managing and selling training courses. Key features include custom branding, automated learner enrollment and... Read more

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Recent recommendations: 45 recommendations

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CoreAchieve

CoreAchieve is a cloud-based learning management solution that enables businesses to streamline processes related to content creation, compliance, audio/video employee training and more. Professionals can utilize the platform to develop... Read more

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Recent recommendations: 41 recommendations

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Mindflash

Skip the classroom, train anywhere. Mindflash's cloud-based e-learning platform provides a simple, training solution for employees working from home, in the office, or in the field. We make it easier for business leaders to enable... Read more

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Recent recommendations: 38 recommendations

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BizLibrary

BizLibrary is a leading provider of online learning for growing organizations. Their award-winning microlearning video library engages employees of all levels, and their two learning platforms make training scalable for companies of... Read more

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Recent recommendations: 34 recommendations

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Absorb LMS

Absorb LMS is a powerful cloud-based learning management system (LMS) designed to boost engagement and learning outcomes, while still being incredibly scalable and usable. Clients marvel at how quickly they can get up and running,... Read more

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Recent recommendations: 28 recommendations

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Coassemble

Coassemble is a cloud based learning management solution (LMS) that allows training administrators to create, manage and deliver online education. The solution is compatible with Android and iOS devices and enables users to access... Read more

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Recent recommendations: 26 recommendations

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Edvance360 Learning Management System

Edvance360 Learning Management Software is a cloud-based learning management system that provides online learning programs for K-12, higher education and corporate training departments. The system features online lesson management,... Read more

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Recent recommendations: 17 recommendations

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Thought Industries

Thought Industries offers a cloud-based customer training platform designed to suit the needs of business across multiple industries including software, manufacturing, professional training, continued education, continued medical education,... Read more

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Recent recommendations: 16 recommendations

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Prosperity LMS

Ziiva's suite of Prosperity software systems is designed to help businesses manage their employee training programs. It is suitable for businesses of all size and kind to deliver an end-to-end learning management solution. Prosperity... Read more

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Recent recommendations: 16 recommendations

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Deployments: CloudOn premise
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Intertek Alchemy

Intertek Alchemy is a cloud-based and on-premise solution designed for food manufacturers, packagers and distributors of all sizes. It helps companies engage with their frontline employees to drive safety, quality and productivity... Read more

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Recent recommendations: 14 recommendations

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Auzmor Learn

Auzmor Learn is a cloud-based learning management (LMS) system that helps businesses and organizations manage, track and deliver training to employees or affiliates. Auzmor Learn offers course-authoring capabilities and centralized... Read more

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Recent recommendations: 13 recommendations

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Deployments: Cloud
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eLearning Cloud

eLearning Cloud is a cloud-based learning management solution (LMS) from VAIRKKO that enables organizations to provide training to their employees. The solution allows users to distribute learning content to company employees, create... Read more

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Recent recommendations: 9 recommendations

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iTacit

iTacit is a workforce app designed to simplify communication and improve engagement between employers and teams. This solution is suitable for organizations in various industries including healthcare, government, banking, manufacturing,... Read more

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Recent recommendations: 6 recommendations

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Cornerstone OnDemand

Cornerstone OnDemand is a powerful, configurable platform that offers enterprise-level organizations a fully integrated talent management suite designed to ensure that the business can recruit, train, and effectively manage all of... Read more

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Recent recommendations: 5 recommendations

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OpenSesame

OpenSesame is a learning management system (LMS) that offers more than 20,000 courses covering business skills, safety, compliance, technology, industry-specific and certifications, and it is suitable for the training needs of organizations... Read more

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Recent recommendations: 5 recommendations

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NextThought

Designed for customer, employee, and partner training, NextThought is a learning management platform built for teams. NextThought empowers team leads to implement training programs to support learning, upskilling, and reskilling within... Read more

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Recent recommendations: 5 recommendations

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Buyers guide


Last Updated: October 6, 2020

Finding employees with the right skill set is a struggle for many small and midsize businesses (SMBs). In a 2017 Software Advice survey1, SMBs revealed that hiring the right people was their top business constraint.

To overcome the challenge of hiring employees who lack skills and industry knowledge, businesses of all sizes use online training programs to bring new hires up-to-speed on industry best practices. But a key challenge of online training programs, whether delivered in-house or via third-party training firms, is the notoriously low completion rates.

One way SMBs can dissuade employees from abandoning online training programs is by making certification mandatory. They can do this and track course completions with the help of certification tracking software (CTS).

These tools are especially important in specialty industries, such as construction or health care, where employee certification is necessary to meet compliance requirements.

There are many CTS tools to choose from that offer a variety of features. The right tool for your business depends on whether you want to just manage employee certification or create training courses using learning management systems (LMS).

We created this Buyer's Guide to help you understand the core capabilities and use cases of certification tracking software. Use this report as a starting point to analyze and compare different CTS systems and make an informed purchase.

Here's what we'll cover:

What Is Certification Tracking Software?
Common Features of Certification Tracking Software
What Type of Buyer Are You?
Key Considerations

What Is Certification Tracking Software?

Certification tracking software helps you create, manage and track your employees' certificates. For instance, a medical practice requires its employees to complete different certifications throughout their careers. The practice can then use the software as an online repository to store and manage employee certifications.

Along with tracking employee course completion rates, these tools help you set up automatic certificate expiry alerts. These alerts remind employees to retake certain training programs.

Talentguard certification tracking dashboard

Certification tracking dashboard in TalentGuard (Source)

An important caveat is that CTS solutions are different from compliance management systems. CTS solutions are part of the larger LMS category, and they let you track certificates related to employee training programs. Compliance management systems are more specific to meeting compliance requirements regarding your corporate ethics policies, partner policies and other business-related policies.

Common Features of Certification Tracking Software

Certification tracking helps you assess whether employees have successfully completed the training and make a correct analysis of their current skill sets.

Here's a look at the key features found in CTS solutions:

Certificate creation Create new certificates using built-in templates or edit existing ones before issuing them to employees.
Document management Upload, store and retrieve employee details and digital copies of their certificates.
Compliance reporting View the status of employee certification and set automated reminders for recertification.
Self-service portal Allow employees to upload their certificates and notify their managers/HR team/trainers to approve the certificates.
Certification roadmap Build workflows to help employees understand the training certifications they need to complete in order to advance their careers.
Online workspaces Communicate and interact with employees via online discussion boards.

What Type of Buyer Are You?

Certification tracking software has two primary buyer types—those whose priority is compliance management and those whose priority is creating training certification programs for their employees.

Here's a quick look at the two buyer types and their primary concerns:

Buyers primarily looking for compliance management. If you fall into this category, you're mostly interested in maintaining a detailed record of employee certifications for compliance requirements. Therefore, you should look for a best-of-breed tool that offers specific functionalities such as the ability to track details and certifications of the entire workforce, which may be spread across multiple locations.

An important feature for these buyers is a self-service portal, which lets employees submit their certificates for management's approval. The automated notifications feature that sends certification expiry reminders to employees is a must-have functionality for such buyers.

Buyers that need to create employee certification training programs. If you fall into this category, you not only want compliance management functionalities, but also the ability to create training programs. In other words, you want a full LMS with built-in certification tracking capabilities.

You most likely want the ability to administer training to employees and follow it up with course certification. For that reason, you'll need the whole gamut of LMS capabilities such as course authoring, learner progress tracking, a content management system, virtual classroom and quizzing/testing features.

Key Considerations

Certification tracking software can augment your organization's learning and development programs. The right tool for you depends on your industry, organization size and software budget. Therefore, you need to keep all these factors in mind when you decide to purchase a CTS solution.

Let's take a closer look at these considerations:

  • Industry. Universities, schools and independent learning centers need CTS to create and issue certificates to their learners. But if your educational institution offers distance learning courses, then you'd be better off buying an online course platform that offers a built-in or third-party integration with certification tracking software. That way, you don't have to buy a course authoring platform, which you'll invariably need to create and offer online courses to your distance learners. Thus, CTS solutions will benefit businesses that just need to be compliant with standards. But if training and development is a top priority for you, opt for an LMS that offers certification tracking as a built-in functionality.
  • Integrations. Though available as stand-alone solutions, certification tracking systems are part of the LMS market. And LMS software is part of the human resource software market. That's why CTS solutions should offer open APIs or third-party integrations with tools used by your HR department, such as employee goal setting software and performance management software. The integrations allow your HR staff to seamlessly export and import employee details from different systems, saving them the hassle of doing it manually. You should also check for integrations with other tools such as ERP and compliance management software.
  • Pricing. The pricing of certification tracking software depends on whether you choose a cloud-based or on-premise solution. Cloud-based tools have a subscription-based pricing model, where you pay a monthly or annual fee. This makes it an ideal, short-term choice for businesses with a limited software budget. On the other hand, on-premise solution vendors usually require an upfront, one-time license fee, which could be expensive for small businesses. When you're calculating the total software cost, check whether the vendor charges extra for priority phone support or adding new users to the system.

1Information on Software Advice's survey on technology trends:

Gartner conducted this survey in April and May 2017 among 699 U.S.-based SMBs with more than 10 employees and annual revenue of less than $100 million. The survey excluded nonprofit organizations. The qualified respondents are decision-makers or have significant influence on the decisions related to purchasing technologies for their organization.