Software Advice offers objective, independent research and verified user reviews. When our advisors match you to a software provider, we may earn a referral fee.
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.
Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.
Showing 1 - 25 of 156 products
Sort by
Didacte is the perfect solution for companies who are looking to increase their employees' productivity and grow their business. Our tool is especially useful for SMBs with 50 to 500 employees. With Didacte, it's easy to scale your business. You don't ne...Read more about Workleap
recommendations
Absorb Software is an AI-powered learning management system (LMS) provider for all learners inside and outside an enterprise, across industries globally. Purpose-built for an engaging, personalized learner experience and efficient administration, Absorb LM...Read more about Absorb LMS
recommendations
Bridge is a learning management system (LMS) that helps organizations build and deliver corporate training for their employees, partners, volunteers and customers. It comes with essential or advanced course authoring, analytics to track enrollments and c...Read more about BRIDGE
recommendations
Brainier LMS is a learning management system developed for companies of all sizes. Businesses in hospitality, insurance, banking, consulting, training, property management, real estate, telecommunications and various other industries can adapt the platform...Read more about Brainier LMS
recommendations
360Learning is a Collaborative LMS tool. The platform helps users to author and conduct interactive learning experiences so learners can practice, demonstrate, and repeat until they master the skill. 360Learning helps teams automate compliance, train cus...Read more about 360Learning
recommendations
SkyPrep LMS is a cloud-based learning management solution that offers a platform to training administrators for creating, managing and selling training courses. Key features include custom branding, automated learner enrollment and blended learning. SkyP...Read more about SkyPrep
recommendations
Skip the classroom, train anywhere. Trakstar Learn's cloud-based e-learning platform provides a simple, training solution for employees working from home, in the office, or in the field. We make it easier for business leaders to enable customers, contracto...Read more about Trakstar Learn
recommendations
Kallidus Learn is a cloud-based learning management system (LMS) featuring certification and compliance management, a built-in course library and SCORM compliance. The system is suitable for large and midsize organizations in a variety of industries and is...Read more about Kallidus Learn
recommendations
Thinkific is a versatile and comprehensive online course platform designed for entrepreneurs and educators. It excels in offering an array of features for course creation, marketing, and sales. Users can build personalized, branded websites using custom we...Read more about Thinkific
recommendations
Travitor makes it easy to create, deliver, and track training. Plus get hundreds of top-rated courses in Compliance, Business, Safety, and Personal Development included. Help your teams do great work with featured courses like Harassment Prevention for E...Read more about Travitor
recommendations
Cornerstone Learning helps you provide a connected learning and growth experience for your people. Create a personalized development and growth experience that inspires people and accelerates transformation. Get a solution designed to dynamically understan...Read more about Cornerstone LMS
recommendations
Adobe Learning Manager an award-winning cloud-based learning management system (LMS) that addresses personalized learning experiences at scale for customers, partners and employees alike. Learning Manager is a headless learning platform that allows for o...Read more about Adobe Learning Manager
recommendations
Learning management systems are good for training employees but often fail to address the unique needs of training customers and partners. Eurekos is a great example of a purpose-built LMS that engages customers throughout the entire learning journey from ...Read more about Eurekos
recommendations
Your employees don’t have time to waste on an LMS they don’t use, and neither do you. That’s why Looop removes the redundancies built into today’s learning solutions to give you an LMS that delivers guaranteed performance at the speed, scale and quality yo...Read more about Looop
Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized system. The solution pr...Read more about Trainual
Easygenerator is a cloud-based e-learning authoring solution. The tool allows users to create e-learning courses from scratch without the need for previous course creation experience. Key features include drag-and-drop course creation, EasyAI (an AI assist...Read more about Easygenerator
Lessonly by Seismic is a cloud-based learning management system that allows users to build, share and track training materials and activity from a singular interface. It is primarily used by customer service teams, sales teams, and human resources. Lessonl...Read more about Lessonly
LearnWorlds is a cloud-based, all-in-one LMS designed to help businesses create, sell and market online courses. It is suitable for entrepreneurs, eLearning companies, corporate trainers, educational organizations, SMEs and large enterprises or individual ...Read more about LearnWorlds
TalentLMS is the LMS built for training success. Designed to get a yes from everyone, its where great teams, and companies, go to grow. With an experience thats fully customizable and easy to manage, teams embrace training while feeling right at home. Ta...Read more about TalentLMS
evolCampus is a cloud-based learning management system that helps enterprises and educational institutions create custom courses with brand logo, domain name and colors and provide training to students or staff members in the form of videos, audio, webinar...Read more about evolCampus
Arlo is a cloud-based training and event management platform designed to help users promote, sell and deliver courses and events. Arlo helps users automate manual processes by providing scheduling, automatic communication, custom reporting, payments and in...Read more about Arlo for Training Providers
Wisetail’s user-friendly, all-in-one platform revolutionizes organizational operations by accelerating and centralizing all digital learning needs to create a single source of truth. Drive efficiency across your frontline through consistent training, conte...Read more about Wisetail LMS
Coorpacademy is a cloud-based solution that helps businesses manage processes for delivering learning content through massive open online courses (MOOCs). Key features include mobile learning, gamification, employee training, content management, engagement...Read more about Coorpacademy
Unlock the potential of your EHS program with HSI Donesafe - the ultimate single source of truth. Say goodbye to data deficiency and time constraints to embrace streamlined operations and actionable EHS insights. HSI Donesafe helps progressive workplaces ...Read more about HSI Donesafe
Designed as a people-centric LMS, Tovuti makes learning fun and management simple – boosting productivity for users and admins alike. Generate courses in seconds with AI. Increase learner engagement with interactive videos, memory games, and 40+ other gami...Read more about Tovuti
This detailed guide will help you find and buy the right retail lms software for you and your business.
Last Updated on January 27, 2025Retail businesses, such as warehouse stores and e-tailers, have a common goal—to provide excellent service to their customers. Poor customer service has multiple negative consequences on a business. That's why, you need to train your employees on resolving customer issues with empathy and understanding.
But the question is, how can you train them without taking away too much time from their work? To achieve this, small business retailers should invest in a learning management system (LMS) that's specific to their industry.
Retail LMS software provides automated training to customer service executives, sales assistants, merchandisers and other professionals.
But finding the right solution could be tough for small businesses like yours. Having an overview of the features you need and understanding their benefits will help you purchase the right tool.
We created this guide to help small businesses understand the software, the market, the important features, benefits, and considerations, so that you make an informed purchase.
Common Features of Retail LMS Software
Benefits of Retail LMS Software
Retail LMS software is a platform that businesses should use to train employees on using sales collaterals, getting product tutorials and participating in knowledge sharing. Retailers can use off-the-shelf and customized training content to create customized courses on store management and merchandising.
The tool lets you create assessments for your staff and evaluate their skills. Based on the test results, trainers can identify the skill gaps and provide personalized training to learners. The assessments could help you assign new roles/responsibilities to your employees based on their skills.
For instance, an employee with good communication skills could switch to a customer executive role and one with good technical skills could be better suited to executing back-end tasks.
The course catalog in Bridge (Source)
In this section, we list out the relevant features of retail LMS software that you should look for when evaluating various vendors and their solutions. Identify the features that you need from this list and check whether your shortlisted vendors offer those.
Course management | Helps you manage courses, content distribution, learner profiles, course scheduling, and enrollments. |
Course tracking | Tracks the progress of learners in the administered courses or training programs. |
Certification and compliance management | Includes setting up, tracking and managing certification programs as well as compliance training. |
Course catalog (or course library) | Provides an in-built library of training courses for the generic training needs of many organizations such as sales training. |
Proficiency testing/Reporting | Helps businesses assess learner knowledge or skills. It includes analytics and reporting functionality to help users determine their proficiency and identify their learning gaps. |
Course authoring (or content authoring) | Provides learners the ability to author their own content and design courses in the LMS. |
Social learning | Allows learners to interact with each other by sharing course ratings, commenting and discussing ideas on course forums. |
Mobile learning | Provides learners access to training courses on a tablet or mobile device. |
As you begin shortlisting your options for retail LMS solutions, you need to understand the type of buyer you are. This will help you better analyze your requirements and prioritize software features as "must-have" or "optional" for your business.
Based on our research, here are the three most common buyer types:
Chain stores: Such businesses operate in multiple locations. They need an LMS with basic employee onboarding and training for cashiers, storage room staff, retail managers and customer service executives. They typically need features such as course management, proficiency testing, mobile learning, and course tracking.
Supermarkets: These buyers need an LMS to provide their staff up-to-date product knowledge in order to improve customer satisfaction and sales. Supermarket employees need to be aware of the new technologies, such as omnichannel retail and mobile point-of-sale (mPOS), and how to use these after each upgrade.
Warehouse retailers: They need an LMS to train employees about important processes such as stock management (i.e., checking inventory and restocking), cash office procedures and safety compliance. They would primarily require LMS features such as compliance management, course management, and course catalog.
Retail LMS software helps businesses improve their customer service. Other benefits of this software include the following:
Lower training costs: Reduce the amount of money and time spent on hosting training events, which need instructors, logistical details, food arrangements and more. LMS tools are instructor-independent and allow learners to access the training at any time and any location. Also, once a course has been created, it can be used as many times as you want at minimal cost.
Compliance with regulatory changes: Every year, there are some modifications in the state and federal laws, sales tax and trade policies that affect your business operations. Retail LMS software can help you stay updated with these regulatory changes so that you avoid penalties or potential legal issues.
Ensure that the retail LMS software vendor you choose keeps up with the recent market trends and is actively developing features to stay up-to-date. Here are some important trends that affect the retail LMS software market:
Gamification will enhance employee engagement: TalentLMS found that 85 percent of employees will spend more time on gamified software, as it would make them more productive. Retail businesses are using gamification to develop courses for sales executives on the latest product offerings, features, and benefits to encourage them to learn faster. Leverage this trend and gamify your LMS to increase learner engagement, efficiency, and ultimately, reduce employee turnover.
Social learning to increase employee collaboration: Social media usage in the workplace is rapidly increasing. Employees are sharing their test results, posting course updates and discussing training topics on social media or the intranet. Social media helps them solve problems together, share insights on common topics and foster friendly competition. Many vendors now offer social learning feature in their LMS.
Mobile learning to aid knowledge retention: The mobile learning market will be worth $37.60 billion by 2020; many vendors are tapping into this opportunity to offer bite-sized courses. These short courses help learners absorb critical information faster, when compared with hour/day-long training sessions. It avoids cognitive overload and allows for long-term knowledge retention.