Thought Industries 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Thought Industries

4.6

(79)

Pricing

Pricing available upon request

About Thought Industries

Thought Industries is a cloud-based customer training platform designed to suit the needs of business across multiple industries including IT, manufacturing, professional training, continued education, continued medical education, associations, and customer onboarding.

Key functionalities of the platform include drag-and-drop course authoring, a custom microsite and page builder, learner management capabilities, eCommerce capabilities, certification management, social learning and communities, ILT and vILT, gamification, mobile learning, in-depth reporting and analytics, xAPI, in-app play, AI recommendation engine, and both xAPI and SCORM compliance, within one integrated suite.

The Thought Industries platform is a browser-agnostic system. It is compatible with both desktops and mobile devices.

Thought Industries Screenshots

Thought Industries Pricing and Plans

Starting price: $50,000.00

Free Trial

Free Version

Basic

$50,000.00

No plan information available

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Thought Industries Features

Popular features found in Learning Management System
Assessment Management
Asynchronous Learning
Blended Learning
Built-in Course Authoring
Certification & Licensing
Gamification
Learner Portal
Learning Paths/Tracks
Mobile Learning
SCORM Compliance
Synchronous Learning
Training Management
More features of Thought Industries
Academic/Education
Access Controls/Permissions
Account Alerts
Account Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Assignment Management
Audience Targeting
Audio/Video Recording
Built-in LMS
Catalog Management
Certificates
Certification Tracking
Churn Management
Collaboration Tools
Communication Management
Content Creation
Content Library
Content Management
Contextual Guidance
Corporate/Business
Course Authoring
Course Library
Course Management
Course Publishing
Course Tracking
CRM
Customer Management
Customer Segmentation
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Quality Control
Data Visualization
Decision Support
Discussions/Forums
Document Management
Drag & Drop
eCommerce Management
eLearning Companies
Employee Engagement
Employee Portal
Employee Training
Engagement Tracking
Feedback Management
Full Text Search
Gradebook
In-App Training
Instructor-Led Courses
Interactive Content
Interactive Learning
Knowledge Base Management
Knowledge Management
Launch Management
Learning Management
Live Chat
Media Import
Media Management
Microlearning
Modeling & Simulation
Monitoring
Multi-Channel Data Collection
Multi-Language
Negative Feedback Management
Predictive Analytics
Progress Reports
Progress Tracking
Quizzes
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Recommendations
Reminders
Reporting/Analytics
Revenue Management
Role-Based Permissions
Self-paced Learning
Self-Service Content Curation
Self Service Portal
Self Service Tools
Sentiment Analysis
Single Sign On
Skills Assessment
Skills Tracking
Social Learning
Social Media Integration
Storyboarding
Student Portal
Survey/Poll Management
Surveys & Feedback
Task Management
Template Management
Tests/Assessments
Text Analysis
Third-Party Integrations
Training Administration
Training Companies
User Onboarding
Video Conferencing
Video Management
Video Support
Virtual Classroom
Visual Analytics
Widgets
Win/Loss Analysis

Thought Industries Integrations

Zapier

Webex Suite

GoTo Training

Salesforce Sales Cloud

Segment

Meta for Business

See all 19 integrations

Thought Industries User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

29%

Secondary Ratings

Ease of Use

4.2

Value for money

4.4

Customer support

4.4

Functionality

4.2

Susan T.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2021

Great professional development product

We are very happy with the platform and our relationship with the company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best part of TI is the variety of page styles. The platform features more than 25 different page types and they are all highly interactive. This creates a very engaged asynchronous environment. Also very pleased with the ADA compliance features and mobile friendly formatting.

Cons:

The analytics and direct email functions have room for improvement. Some segmenting and automation is difficult to accomplish.

Reasons for choosing Thought Industries

We chose TI because it is ideal for an adult learner, professional development environment. It allows highly interactive instructional design to encourage learner engagement and increase completion rates.

Reasons for switching to Thought Industries

Expense and functionality

Alexandra P.

Verified reviewer

Higher Education

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

A Growing Product With Lots of Potential

We have grown with TI. They do a good job of trying to meet us where we are.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do like that TI is working to improve the platform all the time. They aren't afraid to roll out new features to stay relevant.

Cons:

We have had several instances where things stopped working as expected, and users admins were affected. Sometimes things change in TI without warning that affects our users, and it puts us in a difficult spot.

Reasons for switching to Thought Industries

We wanted to provide more functionality for our users.

Vendor Response

Hi Alexandra! We wanted to take a moment to thank you for sharing your thoughts and experience which will be shared across our teams. We appreciate your partnership and look forward to continuing to grow with you!

Replied March 2021

Verified

Reviewer

Machinery

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2021

A lot of potential, but not ready for the big leagues

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Focus on customer training, whereas most learning platforms are primarily for HR and internal training. Thought Industries is built to distribute (and sell) training to customers. Also great features for Panoramas, or customized environments for specific customers.

Cons:

I feel they struggle with usability and flexibility. It's one of the clumsiest CMS's I've worked in as a developer, and feels like they're figuring out how to build this system as they go. That's a bit frustrating when you're building customer-facing content... UI and UX are critical, and they are lacking here. Additionally, they have struggled to distribute content on a global level, though that was one of our requirements during our evaluation and sales discussions. We've faced significant issues with compliance, payment, and legal issues outside of the US.

Reasons for choosing Thought Industries

For their focus on customer training and eCommerce functionality.

Nicole S.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed March 2021

Thought Industries, more partner than vendor

Overall, our experience has been wonderful - most importantly the people that work at Thought Industries have been a dream to work with, specifically [SENSITIVE CONTENT HIDDEN] from the customer care group who helped us get transitioned from our old LMS, and [SENSITIVE CONTENT HIDDEN] from technical support who has helped us work through some technical issues. I do really think of them as partners, more than a vendor.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our team is really using more of the features of Thought Industries now that we have our system up and running. What I like most it how the content is organized in the system, how easy it is to assign all of the settings available, and also how easy it is to assign access and use the panoramas to keep different audiences organized.

Cons:

We are struggling with getting a stable certification exam running on the system. Also, I wish the details page could be visible regardless of the subscription model assigned to the user. Lastly, I wish the "back" arrow within the left hand navigation was truly a back "one page" button.

Reasons for switching to Thought Industries

We switched because SAP owns one of our competitors.

Vendor Response

Thank you so much for your kind sentiments, Nicole! We love to hear how we are more than a vendor to our customers. We have also passed your Cons along to Product and CX for a status update and consideration. Thank you again!

Replied March 2021

Erin W.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Not your standard LMS

We feel like we have a partner in our virtual learning experience, and that's important.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like the ability to subgroup our customers into groups which allows us to assign a "manager" that can assign and manage content to users. We like the mobile responsiveness and the ability to access clear content from anywhere. The course build-out functionality is very easy to use and offers many ways to engage the learners. Reporting feature is robust and provides the ability to customize your reports based on your need.

Cons:

Native webinar functionality still needs some work- but happy with the road map.

Reasons for choosing Thought Industries

We liked the functionality of the base platform. Also liked that there is a roadmap for continuous improvement.

Verified

Reviewer

Research

501-1000 employees

Used daily for less than 6 months

Reviewed December 2021

Leaves much to be desired

We haven't realised any benefits as yet, but we have realised there is extra software and API integrations we need to make, to get this to a position where it comfortably meets our requirements or even just in as good as position as what we left behind. The support you get and the desire to improve Ti with feedback and solutions is lackluster, it comes across that Ti do not want to listen or help find solutions. They are also reluctant for anyone to contact them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best part of the solution so far is the progress bar which includes the items which learners need to progress to complete their course.

Cons:

The software leaves much to be desired. We switched from an old provider to this solution but it's unfortunately been a backward step. The UI is dreadful, clunky and not intuative. There's a lack of features on the platform. The reporting that you can get out of this platform is pretty poor too. Nothing comes easy with this solution.

Reasons for switching to Thought Industries

Good Question. Business leaders prior to the current team thought it would be a good solution

Vendor Response

We're sorry to hear about your experience with Ti to date as we pride ourselves on providing the best solution to all our clients. We would love the opportunity to understand more about the limitations you are experiencing and the areas you find clunky and unintuitive. Ti is very configurable so we may be able to resolve some of these issues via a configuration review. We also have released a new content authoring interface that clients are finding very user-friendly and intuitive. I would encourage you to please reach out to your CSM and discuss your challenges. We look forward to doing everything to ensure you realize the benefits you are hoping for.

Replied January 2022

Mark G.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Superior usability at a realistic cost!

Our customers are able to navigate throughout their portal effortlessly, thanks to the ease of customization of the UI. Personally, I enjoy the administration accessibility and implicitness.

Ratings Breakdown

Ease of use

Functionality

Pros:

I am attracted to the modern, sleek design of the platform, as well as the ease of integration.

Cons:

I do not enjoy the limitations on logging in as other users for discovery / troubleshooting purposes. The home/manager portal buttons atop the page are confusing and change based on where you are on the site, this is confusing to most of my internal users.

Reasons for choosing Thought Industries

Cost effective

Reasons for switching to Thought Industries

Required more functionality and ease of integration. Also wanted to give our site a face list, which was easy with Thought Industries.

Vendor Response

Thank you so much for your review! Our team is currently fixing button consistency across the platform as part of our initiative to ensure a consistent experience across Manager pages. As far as trouble-shooting goes, your CSM will be in touch to get more information and see how we can best support you! We appreciate the positive review! We rely on your valuable feedback to continually improve our platform.

Replied August 2019

Reema B.

Verified reviewer

Financial Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

We are happy customers

Very positive, we'll continue to use and hopefully grow our use of the platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support is great. And they're continually enhancing/adding features to make the experience better for admin and learners.

Cons:

Still just looking for more features to help in the way we use the software. And more training manuals to help us build out internal training, i.e. as we grow our team and train others to be admins.

Reasons for choosing Thought Industries

Good mix of features we wanted and price range

David F.

Verified reviewer

Financial Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

An effective LMS with great customer support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Thought Industries is a capable LMS and its leadership is constantly looking to add new features and functions. Since becoming the LMS Admin, there is very little daily "work" I need to do to ensure users can access and complete the content they need to. It just works!

Cons:

Reporting has come a LONG way from when I first took over this platform at my company. However the biggest "miss" is still the lack of rules. For example, I cannot easily define a rule that says "assign all new hires in the Customer Service Department, the following training courses"

Vendor Response

Thank you for your feedback David! I'll share with our Product team to see if we can help resolve the reporting rules issue.

Replied March 2021

Abbie D.

Verified reviewer

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

I love using this software! Robus functionality with easily customizable settings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use and customize things, and when I don't know how to do something there's a robust help site I can go to for information. The platform is capable of every function we need and they are always making improvements and adding functionality so we can stay cutting edge. I love that we're able to offer some education for free, and other courses at a cost for users. TI makes it easy for us to do both and the detailed reporting helps us track information about all of the users visiting the site. I genuinely love using this platform.

Cons:

The platform can be a bit pricey, but you get what you pay for and in my book, this is well worth the investment.

Showing 1 - 10 of 79 Reviews

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