7shifts 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

7shifts

4.7

(1209)

Pricing

Starting at $39.99 per month

About 7shifts

7shifts is a comprehensive employee scheduling tool designed specifically for the restaurant industry. It aims to streamline workforce management by providing tools for scheduling, time tracking, tip management, payroll, and team communication. The platform integrates various functionalities into a single platform, helping restaurant managers optimize their operations and improve staff productivity.

One of the key features of 7shifts is its intuitive scheduling interface. This feature allows managers to create, modify and publish schedules with ease. The mobile app allows employees to swap shifts, request time off, and view schedules.

Another significant feature is the time tracking module. The time tracking system automatically logs clock-ins and clock-outs, reducing the risk of manual errors and time theft. Additionally, it integrates with payroll systems to streamline the payroll process and ensure accurate wage calculations. The system automates tip calculations and payouts to save manager’s time. It provides real-time labor tracking and reporting to help control costs.

The employee engagement features of 7shifts contribute to a positive work environment. The software inclu...

7shifts Screenshots

7shifts Pricing and Plans

Starting price: $39.99 per month

Free Trial

Free Version

Comp

Pricing available upon request

Plan includes:

Schedule templates
PTO, break, and overtime tracking

Essentials

$39.99

per month

Plan includes:

Schedule templates
Unlimited scheduling
Labor budgeting and sales forecasting
PTO, break, and overtime tracking
Sales and labor reporting
Read receipts

Pro

$69.99

per month

Plan includes:

Read receipts
Schedule with weather, stations, and advanced budgeting
Labor alerts (OT, break, and clock-in)
Manager log book
Payroll integration
State-based compliance tools
Advanced reporting

Premium

$149.99

usage based, per month

Plan includes:

Unlimited scheduling
Payroll integration
Labor budgeting and sales forecasting
PTO, break, and overtime tracking
Sales and labor reporting
Task Management
Manager log book

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7shifts Features

Popular features found in Employee Scheduling
Alerts/Notifications
Attendance Management
Calendar Management
Employee Management
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Schedule Distribution
Self Service Portal
Shift Swapping
Timesheet Management
More features of 7shifts
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
API
Assignment Management
Attendance Tracking
Audit Trail
Automated Scheduling
Availability Management
Benchmarking
Billable & Non-Billable Hours
Budgeting/Forecasting
Calendar Sync
Chat/Messaging
Clock In/Out
Collaboration Tools
Communication Management
Compliance Management
Cost Management
Cost Tracking
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Document Storage
Drag & Drop
Electronic Forms
Email Management
Employee Database
Employee Engagement
Employee Onboarding
Employee Portal
Employee Recognition
Employee Scheduling
Employee Time Tracking
Event Calendar
Event Management
Feedback Management
Forecasting
For Small Businesses
GPS
Group Scheduling
Labor Cost Reporting
Labor Forecasting
Leave Tracking
Mobile Alerts
Mobile App
Monitoring
Multi-Location
Negative Feedback Management
Offboarding
Onboarding
Online Booking
Online Time Clock
Online Time Tracking
Orientation Workflow Management
Overtime Calculation
Payroll Integration
Payroll Reporting
Performance Management
Performance Metrics
Point of Sale (POS)
Projections
Punch card
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Reminders
Reporting & Statistics
Resource Allocation
Resource Scheduling
Sales Trend Analysis
Scheduling
Search/Filter
Shift Management
Shift Scheduling
Sick Leave Tracking
SMS Messaging
Task Editing
Task Management
Task Progress Tracking
Task Scheduling
Task Tagging
Tax Compliance
Third-Party Integrations
Time & Attendance
Time Clock
Time Off Requests
Time Tracking
Vacation/Leave Tracking
Variable Workforce

7shifts Integrations

Toast POS

Integration rated 4.6 from 72 reviews

Harbortouch POS

Heartland Payments+

Paycom

Paycor

Paylocity

See all 57 integrations

7shifts User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

24%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.5

Rachael M.

Verified reviewer

Food & Beverages

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed January 2026

A simple interface and reliable time management option to support teams and scheduling

Works as effectively as it did before with a cleaner interface and additional features to help ensure more accountability and consistency on employee and management end in regards to shifts/schedules/times.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

7shifts still remains a really simple and easy tool to manage schedules, clock ins/outs, and overall tool for tracking employees and for employees tracking schedules. I really like the new improvements with the scheduled were it is clearly text/colours to see who is working when. The change where you can also see you scheduled and upcoming shifts while clocking in is also a bonus feature. There seem to have been improvements with glitches too, where there is less freezing or errors occurring compared to before.

Cons:

No dislikes noted over the 2025 year as upgrades have improved tech issues and errors, and have improved overall efficiency and functionality.

Vendor Response

Hi Rachael, Thank you so much for taking the time to share your feedback! We're thrilled to hear that 7shifts continues to make scheduling and time tracking simple for your team. It's especially rewarding to know that our recent improvements, like the enhanced schedule visibility with clearer text and colours, and the ability to view shifts while clocking in, are making a real difference in your daily operations. Your note about improved stability and fewer technical issues is exactly what we've been working toward, so it's wonderful to hear this confirmed. We appreciate you being a long-time user and noticing how the platform has evolved. Feedback like yours, highlighting both the consistency of what works and the value of our new features, helps us stay focused on building tools that truly support restaurants and their teams. Thank you for the 5-star review and for being part of the 7shifts community! Sincerely, The 7shifts Team

Replied January 2026

Rachel T.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Easy to use!

Staff appreciated the convenience and simplicity of the app. The different price points was also helpful to the owners.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How user friendly it is! Staff can quickly log in and access their schedule, request time off and blocked off dates.

Cons:

I really didn't have any cons about using 7Shifts. My restaurant used it mostly for scheduling only.

Reasons for choosing 7shifts

We should 7Shifts for ease of use and the price point.

Reasons for switching to 7shifts

I didn't like what they had to offer. 7Shifts was more compatible.

Vendor Response

Thank you for the positive review! It’s wonderful to hear that you are enjoying 7shifts.

Replied October 2025

Sherri P.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

Operations Coordinator

I really appreciate the way this software works. I like that other managers can look at shifts before they are published, and we can work together. My team is in constant communication using the app and I am able to assist whit what they need.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Previously 4

Pros:

7Shifts makes it easy to schedule my team and communicate with them. The app helps make sure they are plugged in and know their schedule. They are able to let me know their needs. The app is great for the team to stay in touch.

Cons:

I don't like that I cannot set the shift times and have them stay the same. 7Shifts can have lags that are inconvenient, but it does come through.

Matthew H.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Steer clear

We signed up for 7shifts to manage hospitality rosters but stopped using it months ago. When our old manager left, the subscription kept running unnoticed — and despite not using the product at all, they refused to refund nearly $500 that was auto-charged. Their support response was robotic and dismissive, simply quoting “non-refundable Terms of Service” without any attempt to help or escalate. There’s no transparency, no empathy, and no practical way to get billing issues resolved. To make matters worse, the platform keeps stored credit card details on file even after cancellation unless you explicitly demand they be deleted. For anyone considering this software: be very careful. The billing model feels designed to trap you into recurring charges, and the “support” team seems more interested in hiding behind policy than supporting customers. Save yourself the time and frustration — there are far better, more ethical scheduling tools out there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We found the app to be difficult to use and so stopped using after 1 year. They kept billing us even after we cancelled.

Cons:

The customer support is appalling. We tried again this year to cancel but they quoted their customer agreement and refused to discuss. It’s all AI robots.

Vendor Response

Hi Matthew, We sincerely apologize for the frustration and difficulties you experienced with the auto-renewal charge that continued unnoticed after your previous manager left. We regret that our support response lacked the empathy and attention you deserved. We understand how critical it is to have billing issues resolved fairly. We want to assure you that your feedback is being used to review and improve our billing transparency and cancellation processes, with the goal of preventing future customers from facing this kind of stress. Sincerely, The 7shifts Team

Replied November 2025

Terry M.

Verified reviewer

Restaurants

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Easy to Use scheduling App

On a scale of 1-10 about an 8 not a system that is hard to use. Easy to train people and communicate information

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to schedule communicate with employees. Setting up a new employee is very easy as is work area and job .

Cons:

Pricing has increased support is less than it has been in prior years. And it has been down frequently

Reasons for choosing 7shifts

Price is where we want to be right now and integration with Toast .

Vendor Response

Hi Terry, Thank you for your valuable feedback! We are happy to hear 7shifts has made scheduling and communication easier for your team! We appreciate your honest note regarding pricing and your experience with support. We are fully committed to increasing the value we deliver and ensuring that our support is consistently excellent. Thank you for helping us grow! The 7shifts Team

Replied December 2025

Curtis S.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

A No-Fuss Workplace App For All

Overall 7Shifts is accurate, easy to use, and has an appealing interface. It has minor hiccups, but were easy to overcome.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A straight forward, and no-fuss workplace app. Let me schedule my staff and set specific notes for special days.

Cons:

The app has a habit of logging everyone out, or the servers crashing in general. It would make it difficult or impossible to clock in sometimes.

Reasons for switching to 7shifts

Better pricing, better features, and more accurate time clocks.

Joanna H.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

LOVE 7shifts!

I ask & they fix or add it. This company is ahead of the game! They crush!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Streamlined, easy to use & goes above & beyond, great for coffee shops, restaurants. They have thought of everything!

Cons:

Nothing it a great platform where I can do everything I need in one place

Reasons for choosing 7shifts

UX/UI is great. flow feels right & use to learn...

Reasons for switching to 7shifts

Homebase is not great just very basic, UX/UI feels crap

Faris B.

Verified reviewer

Restaurants

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Great software for multi-unit restaurant operation

Overall, I am happy with 7Shifts. Integrated with our pos and all of our employees are happy with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity of use, and many features for communication across multiplications.

Cons:

I wish 7Shifts had an internal translated where groups can easily communicate back and forth between English and Spanish without having to copy paste to an external translator. Simply, a ‘see translation’ button would be amazing as many restaurants have language barrier holding back employees from understanding announcements and SoP’s.

Reasons for choosing 7shifts

Price difference also 7Shifts had been around longer than Sling and integrated with our POS.

Kevin A.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2024

7shifts Is The Change You Need

An overall great switch over for both employers and employees, outside of minor inconveniences there isn’t much left to be desired

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, was very easy to switch our team too and offers a wide variety of services that can streamline activities at the job efficiently

Cons:

Riddled with small bugs, have had staff complain that they get logged out randomly which can be annoying

Reasons for switching to 7shifts

Offered more services than we then had at time and good reviews couldn’t let us pass on the opportunity

Andrena T.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Easy to Use and Manage Multiple Employee Schedules

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

7shifts makes it really easy to manage schedules, time off request, manage labor hours and easily allows you to communicate with all teams.

Cons:

I didn't have any issues using 7shifts, sometimes that mobile application wouldn't load but was easily and quickly fixed. I assume it was due to updates.

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