Shoptech’s E2 MFG System is a fully integrated Enterprise Resource Planning (ERP) solution designed for discrete manufacturers of all sizes utilizing make-to-order, make-to-stock, engineer-to-order, assemble-to-order and mixed-mode processes.
E2 MFG System’s feature set includes whiteboard visual scheduling, job Gantt charts, work queue dispatching, quoting and estimating, customer relationship management (CRM), product configurator, EDI, quality control management, MRP and material forecasting, inventory control, warehouse management, customizable key performance indicator (KPI) dashboards, business intelligence and cost reporting, complete financials and shop floor data entry.
Shoptech Industrial Software sells and supports the E2 MFG System directly via a national network of regional offices and training centers. Unlimited free “read-only” users are included as well as unlimited Shop Floor User access for job ticket and attendance entries.
Jane from Midlake Products & Mfg
Specialty: Job Shop
Employees number: 11-50 employees
I know it's difficult to launch a software and continually upgrade it to meet the customers needs. Not only from a development standpoint, but from a tech support standpoint. The team at Shoptech has always been friendly and very willing to help. The tech support team has some strong players on it, both in software and hardware, and that is making a huge difference in the customer experience.
Overall, the product is very easy to use. The modules "talk" to one another and the data flows with ease. Our A/R and A/P departments use the software in conjunction with purchasing and sales and their experience has been positive. The data collection system is very user friendly for the employees on the floor and provides great feedback and reporting for the management team. The quick analysis reports, or dashboard reports, provide a snapshot of what's going on in your business at a quick glance.
There are nuances to the software that only a "seasoned user" would know exist. If the user is unaware of the nuances, the data could be skewed, or the user could be stopped in their tracks, or worse yet, the action of the subsequent user could be negatively impacted. To that point, the overarching concern I have is that we have a lot of tribal knowledge when it comes to E2 MFG and if an employee chooses to leave our company, the next hire will "learn" the software, but they won't really "know" the software for quite some time.