Shoptech’s E2 MFG System is a fully integrated Enterprise Resource Planning (ERP) solution designed for discrete manufacturers of all sizes utilizing make-to-order, make-to-stock, engineer-to-order, assemble-to-order and mixed-mode processes.
E2 MFG System’s feature set includes whiteboard visual scheduling, job Gantt charts, work queue dispatching, quoting and estimating, customer relationship management (CRM), product configurator, EDI, quality control management, MRP and material forecasting, inventory control, warehouse management, customizable key performance indicator (KPI) dashboards, business intelligence and cost reporting, complete financials and shop floor data entry.
Shoptech Industrial Software sells and supports the E2 MFG System directly via a national network of regional offices and training centers. Unlimited free “read-only” users are included as well as unlimited Shop Floor User access for job ticket and attendance entries.
Ryan from RSF
Specialty: Metal Fabrication
Employees number: 2-10 employees
Customer support is good. You can always get someone on the phone. They do work with you to try and get things figured out. Although you may be on the phone a long time, so plan accordingly.
Everything pretty much. It's the least user friendly software we've encountered. It's not a visible system, everything is buried deep within. It takes many different clicks and screens to see what is needed to see. Doing any retail type business with different price levels is very troublesome. Information that should be simple to look up in near impossible. This system also puts your parts from a PO in the order they want to, not how you entered them. you can't customize any reports without paying or going through a bunch of trouble. We have stumped our techs several times with simple issues that can't seem to be resolved. You can't just hit print on any screen, you have to "generate a report" Creating parts in the system is cumbersome as well. You have to close one window to open another when creating the part, you can't check from one part to another to compare. There's several errors that pop up. The cost of this software was far too high for how much time it added to our work day and work load. We also had to upgrade our main server and some computers to accommodate this software. All in all, this system is not a simple system.
STEPHEN from REHTEK Machine Co.
Specialty: Aerospace / Defense
Employees number: 11-50 employees
Shoptech is completely dedicated to their customer's needs and their successful use of the software.
The customer's voice is heard and improvements are expedited and implemented. Simply The Best Product Support
From the initial RFQ to Final Shipping, E2 MFG is there every step of the way. This is turnkey platform for Aerospace/ISO registered companies.
Hoping to add a 1st level viewer of PDFs or solid model plug in. one click printing of print, job label and traveler.
Jane from Midlake Products & Mfg
Specialty: Job Shop
Employees number: 11-50 employees
I know it's difficult to launch a software and continually upgrade it to meet the customers needs. Not only from a development standpoint, but from a tech support standpoint. The team at Shoptech has always been friendly and very willing to help. The tech support team has some strong players on it, both in software and hardware, and that is making a huge difference in the customer experience.
Overall, the product is very easy to use. The modules "talk" to one another and the data flows with ease. Our A/R and A/P departments use the software in conjunction with purchasing and sales and their experience has been positive. The data collection system is very user friendly for the employees on the floor and provides great feedback and reporting for the management team. The quick analysis reports, or dashboard reports, provide a snapshot of what's going on in your business at a quick glance.
There are nuances to the software that only a "seasoned user" would know exist. If the user is unaware of the nuances, the data could be skewed, or the user could be stopped in their tracks, or worse yet, the action of the subsequent user could be negatively impacted. To that point, the overarching concern I have is that we have a lot of tribal knowledge when it comes to E2 MFG and if an employee chooses to leave our company, the next hire will "learn" the software, but they won't really "know" the software for quite some time.