Verse Solutions offers an integrated EHS and GMP compliance management system that provides visibility into business audits and compliance. Verse’s configurable workflow can be customized to meet each unique business' needs, without additional programming.

Verse utilizes several key processes that help companies maintain compliance across the business: document control, complaint handling, nonconformances, incidents, corrective action, audit management, employee training and more. Each is built into the system with best practices for incorporating them into a workflow.

Automatic routing and email notifications prevent issues from being overlooked. The reporting section provides the tools to manage reports and alerts, as well as create charts and graphs.

Verse Solutions' stores information in the cloud and provides access without the need for hardware or client interfaces.

Risk assessment matrix
Risk assessment matrix

Risk assessment matrix

Main portal

Main portal

Initial approval

Initial approval

Draft review

Draft review

Document control review

Document control review

Charts

Charts

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



4 Reviews of Verse

Overall rating

4.0 / 5 stars

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Ease-of-use

Value for money

Customer support

Functionality

October 2017

Good value; difficult implementation and unhelpful support; management did not listen to feedback.

We ended up migrating to another software as soon as possible.

Pros

You get a lot of bang for the buck; good choice of modules and okay pre-configured workflows. Our implementation came with IQ/OQ validation which adds to the overall value. Additional service hours are relatively inexpensive.

Cons

Service/support team assigned was slow and unhelpful during my implementation in early 2017. Changes to the pre-configured workflow were difficult, not helped by a general lack of detailed administration documentation and in many cases, a lack of ability to configure the software as needed.

However, if you go in with the right expectations (don't expect an easy to use administration interface, don't expect to configure it exactly the way you want, add additional time to the implementation to account for poor initial support), and allocate additional budget from the start for implementation services, again, the cost is hard to beat for the services delivered.

Review Source: Capterra

Response: Verse, Verse Solutions

October 2017

Thank you for the feedback. Verse has seen tremendous growth year after year. Our implementation process is defined into phases from start to finish and typically takes 5-8 weeks to go live with the system. We apologize for the inconvenience you endured in your implementation. As we are growing Verse is constantly evolving and looking for ways to serve their customers the best way possible.

J0n from Tekteam

Ease-of-use

Value for money

Customer support

Functionality

May 2017

This is the best software in this category for a small company

It automated eqs process

Pros

The value for the money is exception no other product in an integrated eqms sweet can't even touch it

Cons

There is no maintenance and calibration module also the software took significantly longer than scheduled to deploy including rework which suggested that the support group was understaffed

Review Source: Capterra

Response: Verse, Verse Solutions

October 2017

Thank you for the review! Verse has seen tremendous growth year after year, and we are glad you are happy with the product. From a support and services perspective, our implementation process is defined into phases from start to finish and typically takes 5-8 weeks to go live with the system. We'd be happy to discuss options with you going forward. As we are growing Verse is constantly evolving and looking for ways to serve their customers the best way possible.

Loni from Rez-Tech

Industry:  Plastics / Rubber

Ease-of-use

Customer support

Functionality

April 2015

Very easy to use!

Pros

I especially enjoy the variety of modules available all in one place!

Cons

In the beginning, I was very unhappy with the lack communication between my self and the support team; however, that has been resolved.

Aldin from Jeyes

Industry:  Consumer Products

Ease-of-use

Customer support

Functionality

March 2015

Excellent product - affordable price

Pros

User friendly coupled with first class, real-time support.

Cons

Some modules could be combined into one but I am impressed with the array of modules.