Jotform vs. Typeform: 2026 Comparison
Updated June 13, 2025 at 11:13 AM
Written by Olivia Montgomery, PMP
Associate Principal Analyst
Edited by Lindsay Page
Editor
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- Introduction
- Comparison Snapshot
- Pricing Comparison
- Reviewers Perspective
- Key Features Comparison
- Bottom Line
- Other Popular Comparisons

Pros:
- Drag-and-drop builder
- Customizable surveys
- Form customizations
Cons:
- Usage limits
- Costly payment processing
3,653 verified reviews evaluated
232 features analyzed
144 integrations considered
Comparison Snapshot
Starting Price
$39.00
Starting Price
$29.00
Pricing Comparison
Starting Price
$39.00 / month
Starter
$0.00 / month
Bronze
$39.00 / month
Silver
$49.00 / month
Gold
$129.00 / month
Enterprise
Pricing available upon request
Starting Price
$29.00 / month
Basic
$29.00 / month
Plus
$59.00 / month
Business
$99.00 / month
Enterprise
Pricing available upon request
Growth Essentials
$199.00 / month
Growth Pro
$349.00 / month
User sentiment around pricing favors Jotform, with 68% of reviewers sharing positive views compared to 47% for Typeform. Jotform appeals to businesses needing scalable, cost-transparent form solutions, while Typeform suits users prioritizing design and simplicity for lighter use cases.
Why users prefer Typeform: Appreciated for its design and ease of use, especially when form aesthetics are a top priority.
Typeform’s strengths:
- Great...

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Reviewers Perspective
Ease of Use
Jotform Reviewers Rating
"Typeform is a beautiful tool for managing, monitoring and creating surveys"
5.0
Typeform Reviewers Rating
"interface feels somewhat clunky, and navigating features can be less intuitive"
4.0
Based on 499 user reviews, Typeform leads in ease of use with a 95% positive rating, compared to Jotform’s 85%. Overall, Typeform has a visually appealing design with helpful templates, and users appreciate Jotform’s straightforward, drag-and-drop editor and extensive template library.
Typeform’s strengths:
- Clean, modern interface that’s easy to navigate
- Engaging form creation with interactive elements and polished templates
- Built-in...
Value for Money
Jotform Reviewers Rating
"The only downside to using Typeform is the cost at scale"
5.0
Typeform Reviewers Rating
"The true value of Jotform is its no-code form builder. It is very easy to use."
5.0
For cost-conscious users, Typeform offers a visually polished free tier ideal for simple projects. However, Jotform stands out for its predictable pricing and higher usage limits, making it a better fit for teams or businesses with growing needs.
Typeform’s strengths:
- Free plan includes attractive templates and a user-friendly interface
- Great for personal or small-scale projects such as RSVPs or classroom forms
- Features like response...
Customer Support
Jotform Reviewers Rating
"The responses received from the customer service staff could be better."
5.0
Typeform Reviewers Rating
"It is robust, trustworthy and has great customer support."
5.0
Support quality can make or break your experience, especially when technical issues disrupt your workflow. Although both Typeform and Jotform offer assistance, with positive ratings above 75% and 81%, users report fundamental differences in responsiveness and reliability.
Typeform’s strengths:
- User-friendly design reduces the need for frequent support
- Helpful for creating engaging, customizable forms
Typeform’s limitations:
- Reported...
Expert Analysis of Features
Customizable questions
Jotform Feature Rating
4.85 / 5
Typeform Feature Rating
4.87 / 5
Customizable questions help users tailor forms to specific audiences, enhance data quality, and boost user engagement. With this feature, users can control how they present questions, what types of responses they collect, and how the form adapts based on user input.
Here's how each platform stacks up and what that means for your decision.
Typeform excels at creating forms that feel more like conversations. Its intuitive interface and polished design make it ideal for marketers, educators, and creatives who want to engage users without diving deep into a technical setup.
What stands out:
Offers a wide range of question types: multiple choice, yes/no, long/short answers
Supports rich media like images, GIFs, and sliders to enhance engagement
Conditional logic enables personalized, conversational flows
What to watch for: Limited question templates and layout flexibility may restrict advanced customization.
Good for: Users who prioritize visual appeal and ease of use with minimal setup.
Jotform is built for power users. While it may lack the visual polish of Typeform, it offers more flexibility and functionality, especially for businesses managing complex workflows or collecting payments through forms.
What stands out:
Broad selection of question types with advanced customization options
Helpful integrations with payment processors like Stripe and PayPal
Support for logic-driven, data-rich forms
What to watch for: Some users report friction with pre-filled fields and occasional setup quirks.
Good for: Teams or individuals needing scalable, business-ready forms with deeper control.
Form creation and design
Jotform Feature Rating
4.87 / 5
Typeform Feature Rating
4.67 / 5
A well-designed form looks professional and improves user experience and response rates. This feature includes layout flexibility, branding options, and ease of use when building forms from scratch or using templates.
Here’s how each platform performs:
Typeform excels at delivering a visually elegant form-building experience. Its conversational format makes forms feel more human, making it ideal for surveys, feedback forms, and lead capture.
What stands out:
Beautiful, modern form layouts with a conversational flow that enhances engagement
Intuitive, user-friendly builder with a variety of pre-built templates
Branding support with customization options to match your visual identity
What to watch for: Limited image layout and placement flexibility may restrict more complex designs.
Good for: Users who want sleek, interactive forms that feel personal and polished.
Jotform offers a practical and powerful form-building experience. While it may not match Typeform’s visual elegance, it provides more control and flexibility, which is especially valuable for business users.
What stands out:
Drag-and-drop builder with a wide range of customizable templates
Supports logos, images, and even custom code for advanced styling
Integrates easily with third-party tools like Google Sheets and Dropbox
What to watch for: Some users report bugs and limitations when applying advanced customizations.
Good for: Teams or individuals who need flexible, functional forms with integration support.
Survey builder
Jotform Feature Rating
4.74 / 5
Typeform Feature Rating
4.80 / 5
An effective survey builder helps you collect meaningful feedback, adapt questions based on responses, and maintain a smooth user experience. Ease of use and flexibility are key, whether you're running customer satisfaction surveys or internal assessments.
Here’s how each platform performs—and what that means for your decision:
Typeform’s survey builder is engaging and straightforward. Its conversational format and clean interface make it easy to create surveys that feel personal and polished. It’s ideal for teams focused on user experience and quick deployment. It’s especially effective for shorter surveys where visual design and engagement are top priorities.
What stands out:
Intuitive builder with a wide variety of question types
Branching logic for conditional questions
Helpful tutorials and a smooth setup process
What to watch for: Reporting features are less advanced compared to other tools.
Good for: Users who want to create visually appealing, user-friendly surveys with minimal effort.
Jotform offers a more flexible survey-building experience, with helpful customization and integration options. It’s well-suited for users who need more control over survey structure and data handling. While it may not be as sleek as Typeform, it offers more backend flexibility and integration depth.
What stands out:
Customizable templates and a wide range of question types
Branching logic and conditional workflows
Integrates with email marketing tools for follow-up and automation
What to watch for: May lack some advanced survey-specific features found in dedicated platforms
Good for: Users who need a reliable, flexible survey tool with integration capabilities
Bottom Line:
Great fit if you want beautifully designed, user-friendly forms with a conversational feel. Users say Typeform’s free tier is generous, but unlocking essential features can get expensive. It’s ideal for creators who value aesthetics, simplicity, and engaging user experiences over customizations and complex data analysis.
Pick Jotform if you need a flexible, scalable form builder with robust customization, integrations, and advanced data management features. It’s effective for growing teams, though higher-tier plans can be costly for heavy users. It’s best for teams managing complex workflows or high-volume submissions.
Other Popular Comparisons

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Sources
Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. We did not consider client status when selecting products in this list.
Product descriptions: In our descriptions of each featured product, we included the following details:
Most valued features: Our research team analyzed verified software reviews on Software Advice to identify each product’s highest-rated features (among features with at least 5 reviews). We then summarized user sentiment using real reviews for each feature.
Review excerpts: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.




