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Jotform vs Typeform

Jotform vs. Typeform: 2026 Comparison

Updated June 13, 2025 at 11:13 AM

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Written by Olivia Montgomery, PMP

Associate Principal Analyst

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Edited by Lindsay Page

Editor

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On this page
  • Introduction
  • Comparison Snapshot
  • Pricing Comparison
  • Reviewers Perspective
  • Key Features Comparison
  • Bottom Line
  • Other Popular Comparisons
Jotform

Recent reviews are from small businesses (57%) in the computer software, marketing and advertising, and e-learning industries.

Starting Price: $39.00 per month

Pros:

  • Lead generation
  • Client interactions
  • Modern design

Cons:

  • API integrations
  • Access controls/permissions
Pros & Cons
VS
Typeform

Reviews (86%) are from small businesses in industries such as education, health, wellness and fitness, and non-profit organizations.

Starting Price: $29.00 per month

Pros:

  • Drag-and-drop builder
  • Customizable surveys
  • Form customizations

Cons:

  • Usage limits
  • Costly payment processing
Pros & Cons
Why You Can Trust Our Comparison

3,653 verified reviews evaluated

232 features analyzed

144 integrations considered

Comparison Snapshot

Jotform
Jotform
Typeform
Typeform

Starting Price

$39.00

per month, flat rate

$29.00

per month, flat rate

Overall Rating

4.7
(2715)
4.7
(938)
Integrations
Google Drive
Google Drive
PayPal
PayPal
Slack
Slack
Google Docs
Google Docs
Google Drive
Google Drive
Slack
Slack
See All
Top Rated Features
Email Marketing
5.0
Job Management
5.0
Barcode/Ticket Scanning
5.0
Workflow Management
5.0
Lead Generation
5.0
Q&A Management
5.0
See All

Pricing Comparison

Jotform
Jotform

Starting Price

$39.00 / month

Up to 1 user
Free trial
Free version

Starter

$0.00 / month

Up to 1 user

Bronze

$39.00 / month

Up to 1 user

Silver

$49.00 / month

Up to 1 user

Gold

$129.00 / month

Up to 1 user

Enterprise

Pricing available upon request

See All Pricing Plans
Typeform
Typeform

Starting Price

$29.00 / month

Upto 1 user
Free trial
Free version

Basic

$29.00 / month

Upto 1 user

Plus

$59.00 / month

Upto 3 users

Business

$99.00 / month

Up to 5 users

Enterprise

Pricing available upon request

Growth Essentials

$199.00 / month

Upto 3 seats

Growth Pro

$349.00 / month

Upto 5 seats
See All Pricing Plans

User sentiment around pricing favors Jotform, with 68% of reviewers sharing positive views compared to 47% for Typeform. Jotform appeals to businesses needing scalable, cost-transparent form solutions, while Typeform suits users prioritizing design and simplicity for lighter use cases.

Why users prefer Typeform: Appreciated for its design and ease of use, especially when form aesthetics are a top priority.

Typeform’s strengths:

  • Great...
for small-scale, creative projects - Customizable and attractive free tier Typeform’s limitations: - Adding some essential features requires a steep pricing jump - Less ideal for users with complex needs or tight budgets __Why users prefer Jotform:__ Reviewers highlight its flexibility, pricing transparency, and suitability for businesses needing extensive form functionality without surprise costs. Jotform’s strengths: - Transparent, feature-rich pricing model - No percentage-based fees - Scales well with growing business needs Jotform’s limitations: - Free plan has submission and storage caps - Premium tiers can be costly for larger teams
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Reviewers Perspective

Ease of Use

Jotform

Jotform Reviewers Rating

4.7/ 5

"Typeform is a beautiful tool for managing, monitoring and creating surveys"

5.0

Fahad D.
Android Developer
Used for 2+ years
VS
Typeform

Typeform Reviewers Rating

4.6/ 5

"interface feels somewhat clunky, and navigating features can be less intuitive"

4.0

Colin S.
Web Directory
Used for 6-12 months

Based on 499 user reviews, Typeform leads in ease of use with a 95% positive rating, compared to Jotform’s 85%. Overall, Typeform has a visually appealing design with helpful templates, and users appreciate Jotform’s straightforward, drag-and-drop editor and extensive template library.

Typeform’s strengths:

  • Clean, modern interface that’s easy to navigate
  • Engaging form creation with interactive elements and polished templates
  • Built-in...
logic and analytics tools simplify data collection Typeform’s limitations: - The newer interface can be confusing for returning users - Some users report issues with logic flows, file handling, and animation lag Jotform’s strengths: - Intuitive drag-and-drop builder, ideal for beginners - Extensive template library and effective mobile compatibility - Advanced customization options for power users Jotform’s limitations: - The interface may feel cluttered or outdated to some users - Advanced features come with a learning curve - Occasional bugs in widgets or integrations __Why ease of use matters:__ A user-friendly interface boosts productivity by reducing setup time and minimizing errors, whether designing forms or managing high-volume submissions.

Value for Money

Jotform

Jotform Reviewers Rating

4.5/ 5

"The only downside to using Typeform is the cost at scale"

5.0

Josh L.
Creative Director
Used for less than 6 months
VS
Typeform

Typeform Reviewers Rating

4.2/ 5

"The true value of Jotform is its no-code form builder. It is very easy to use."

5.0

Rebecca C.
Design and Sales Manager
Used for 2+ years

For cost-conscious users, Typeform offers a visually polished free tier ideal for simple projects. However, Jotform stands out for its predictable pricing and higher usage limits, making it a better fit for teams or businesses with growing needs.

Typeform’s strengths:

  • Free plan includes attractive templates and a user-friendly interface
  • Great for personal or small-scale projects such as RSVPs or classroom forms
  • Features like response...
automation and email alerts add value at no cost Typeform’s limitations: - Strict limits on form count and responses in the free tier - Lacks advanced features like conditional logic and analytics unless upgraded - Paid plans can become expensive quickly for users with growing needs Jotform’s strengths: - Customize forms, integrate with third-party tools, and accept payments without additional fees - Flat-fee pricing model simplifies budgeting and scales well with usage - Ideal for users who need more submissions, storage, or payment options Jotform’s limitations: - Free plan may be too limited for larger teams or high-volume use - Pricing can be confusing, with frequent price changes - Advanced features may require a higher-tier subscription __Why value for money matters:__ Choosing a form builder is about value, and understanding what each plan offers can help you avoid overspending or missing key features.

Customer Support

Jotform

Jotform Reviewers Rating

4.4/ 5

"The responses received from the customer service staff could be better."

5.0

Atour T.
Analyst
Used for 6-12 months
VS
Typeform

Typeform Reviewers Rating

4.4/ 5

"It is robust, trustworthy and has great customer support."

5.0

Crystal H.
Executive Business Growth Strategist
Used for 1-2 years

Support quality can make or break your experience, especially when technical issues disrupt your workflow. Although both Typeform and Jotform offer assistance, with positive ratings above 75% and 81%, users report fundamental differences in responsiveness and reliability.

Typeform’s strengths:

  • User-friendly design reduces the need for frequent support
  • Helpful for creating engaging, customizable forms

Typeform’s limitations:

  • Reported...
slow response times and no 24/7 support - Concerns raised about billing and security Jotform’s strengths: - Support team is generally responsive and helpful - Backed by an online help center, user forum, and ticket system Jotform’s limitations: - No live chat, phone, or direct email support—only ticket-based assistance - Frequent updates may introduce bugs that are hard to troubleshoot __Why customer support matters:__ Fast and effective support keeps your work moving when issues arise. A reliable help system can save time and reduce frustration.

Expert Analysis of Features

Customizable questions

Jotform

Jotform Feature Rating

4.85 / 5

VS
Typeform

Typeform Feature Rating

4.87 / 5

Customizable questions help users tailor forms to specific audiences, enhance data quality, and boost user engagement. With this feature, users can control how they present questions, what types of responses they collect, and how the form adapts based on user input.

Here's how each platform stacks up and what that means for your decision.

Typeform excels at creating forms that feel more like conversations. Its intuitive interface and polished design make it ideal for marketers, educators, and creatives who want to engage users without diving deep into a technical setup. 

What stands out:

  • Offers a wide range of question types: multiple choice, yes/no, long/short answers

  • Supports rich media like images, GIFs, and sliders to enhance engagement

  • Conditional logic enables personalized, conversational flows

What to watch for: Limited question templates and layout flexibility may restrict advanced customization.

Good for: Users who prioritize visual appeal and ease of use with minimal setup.

Customizable questions in Typeform

Jotform is built for power users. While it may lack the visual polish of Typeform, it offers more flexibility and functionality, especially for businesses managing complex workflows or collecting payments through forms.

What stands out:

  • Broad selection of question types with advanced customization options

  • Helpful integrations with payment processors like Stripe and PayPal

  • Support for logic-driven, data-rich forms

What to watch for: Some users report friction with pre-filled fields and occasional setup quirks.

Good for: Teams or individuals needing scalable, business-ready forms with deeper control.

Customizable questions in Jotform

Form creation and design

Jotform

Jotform Feature Rating

4.87 / 5

VS
Typeform

Typeform Feature Rating

4.67 / 5

A well-designed form looks professional and improves user experience and response rates. This feature includes layout flexibility, branding options, and ease of use when building forms from scratch or using templates.

Here’s how each platform performs:

Typeform excels at delivering a visually elegant form-building experience. Its conversational format makes forms feel more human, making it ideal for surveys, feedback forms, and lead capture.

What stands out:

  • Beautiful, modern form layouts with a conversational flow that enhances engagement

  • Intuitive, user-friendly builder with a variety of pre-built templates

  • Branding support with customization options to match your visual identity

What to watch for: Limited image layout and placement flexibility may restrict more complex designs.

Good for: Users who want sleek, interactive forms that feel personal and polished.

Form creation and design in Typeform

Jotform offers a practical and powerful form-building experience. While it may not match Typeform’s visual elegance, it provides more control and flexibility, which is especially valuable for business users. 

What stands out:

  • Drag-and-drop builder with a wide range of customizable templates

  • Supports logos, images, and even custom code for advanced styling

  • Integrates easily with third-party tools like Google Sheets and Dropbox

What to watch for: Some users report bugs and limitations when applying advanced customizations.

Good for: Teams or individuals who need flexible, functional forms with integration support.

Form creation and design in Jotform

Survey builder

Jotform

Jotform Feature Rating

4.74 / 5

VS
Typeform

Typeform Feature Rating

4.80 / 5

An effective survey builder helps you collect meaningful feedback, adapt questions based on responses, and maintain a smooth user experience. Ease of use and flexibility are key, whether you're running customer satisfaction surveys or internal assessments.

Here’s how each platform performs—and what that means for your decision:

Typeform’s survey builder is engaging and straightforward. Its conversational format and clean interface make it easy to create surveys that feel personal and polished. It’s ideal for teams focused on user experience and quick deployment. It’s especially effective for shorter surveys where visual design and engagement are top priorities.

What stands out:

  • Intuitive builder with a wide variety of question types

  • Branching logic for conditional questions

  • Helpful tutorials and a smooth setup process

What to watch for: Reporting features are less advanced compared to other tools.

Good for: Users who want to create visually appealing, user-friendly surveys with minimal effort.

Survey builder in Typeform

Jotform offers a more flexible survey-building experience, with helpful customization and integration options. It’s well-suited for users who need more control over survey structure and data handling. While it may not be as sleek as Typeform, it offers more backend flexibility and integration depth.

What stands out:

  • Customizable templates and a wide range of question types

  • Branching logic and conditional workflows

  • Integrates with email marketing tools for follow-up and automation

What to watch for: May lack some advanced survey-specific features found in dedicated platforms

Good for: Users who need a reliable, flexible survey tool with integration capabilities

Survey builder in Jotform

Bottom Line:

Forms that flow

Great fit if you want beautifully designed, user-friendly forms with a conversational feel. Users say Typeform’s free tier is generous, but unlocking essential features can get expensive. It’s ideal for creators who value aesthetics, simplicity, and engaging user experiences over customizations and complex data analysis.

Built to scale

Pick Jotform if you need a flexible, scalable form builder with robust customization, integrations, and advanced data management features. It’s effective for growing teams, though higher-tier plans can be costly for heavy users. It’s best for teams managing complex workflows or high-volume submissions.

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Sources

  1. Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. We did not consider client status when selecting products in this list.

  2. Product descriptions: In our descriptions of each featured product, we included the following details:

  • Most valued features: Our research team analyzed verified software reviews on Software Advice to identify each product’s highest-rated features (among features with at least 5 reviews). We then summarized user sentiment using real reviews for each feature.

  • Review excerpts: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.