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Josh P.
Advisor, 7 years

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Updated December 16, 2025
iContact vs Mailsuite: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$14.00
per month
$9.99
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Template Management
5.0
Response Management
5.0
Customizable Forms
5.0
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Email Campaign Management
4.79
Real-Time Notifications
4.65
Click Tracking
4.59
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Integrations
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Pros / Cons
- iContact allocates a wide range of free email templates which makes it a breeze to create, customize and send high volume outbound emails.
- Aside from the price, iContact's user interface did not receive many updates and increasing looked more and more out of date.
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- it could sometimes drive me crazy not knowing if someone just missed my email or was simply not replying. With MailTrack I get right away a confirmation when someone opens my email and even when it is opened multiple times, helping me understand that that what I wrote was interesting.
- One limitation of MailTrack is that it doesn't provide detailed analytics beyond email opens. While it's great for basic tracking, users may find themselves wanting more comprehensive data on recipient engagement, such as link clicks or attachment downloads.
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Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Value for Money
4.4/ 5
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.3/ 5
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad