Marketo Engage vs Sprinklr: Which is best for you?

in addition, the full customizability of leads and their data, fields, and querying off those fields is really great.

Again, the segmentation and workflow actioning that it provides are very powerful. But you're cowed in by a labyrinth of folders and redundant workflow rules that make it very hard to remain nimble once you've built the whole system out.

Integrates social media management, engagement, listening, analytics, publishing, customer service, and AI-powered features .

Setup can be complex and time-consuming; mixed reviews on support responsiveness.