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Siebel CRM vs Smartsheet: Which is best for you?
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Features
- Siebel was a very good software for managing information in a call center when it was working, but that’s the key, when it was actually working.
- I’m not a tech guy but working in Medicare related health insurance it was a running joke, nightmare, that the last week of the Medicare open enrollment Siebel would go down at least once if not multiple times.
- The project collaboration aspects enable our remote team to stay updated on the intricate event schedules in real-time so that everyone is aware of their individual duties in real-time.
- With a razor thin IT budget, these kinds of changes to billing are catastrophic with relatively little lead time to transition away.
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