SocialClimb 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SocialClimb

4.8

(67)

Pricing

Starting at $400.00 per month

About SocialClimb

SocialClimb helps healthcare organizations grow by understanding the impact of their marketing tactics so they can put their marketing dollars where they will perform most efficiently. Today’s healthcare marketing includes improving online reputation, getting in front of potential patients searching for care, and building an online presence to be top-of-mind when someone nearby needs healthcare.

SocialClimb’s HIPAA-compliant platform integrates with most healthcare PM/EHR systems, and that means that growing their business—from sending review requests to receiving individual physician reports on the data—is completely automated. Deep integration allows healthcare marketers to track calls to show which marketing sources lead to an appointment for a new patient. The platform can also track costs so medical practices have an accurate picture of the cost per call, the cost per appointment, and the cost for each new patient by lead source. The platform also allows healthcare organizations to track calls from their website so they can understand how it’s contributing to growth.

SocialClimb Screenshots

SocialClimb Pricing and Plans

Starting price: $400.00 per month

Free Trial

Free Version

Basic

$400.00

per month

No plan information available

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SocialClimb Features

Popular features found in Marketing Attribution
Advertising Management
Affiliate Management
Attribution Modeling
Audience Targeting
Campaign Analytics
Conversion Tracking
Customer Journey Mapping
Customer Segmentation
Data Import/Export
Engagement Tracking
Performance Metrics
More features of SocialClimb
A/B Testing
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Business Rules Management
Campaign Management
Campaign Tracking
Chat/Messaging
Commenting/Notes
CRM
Customer Experience Management
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Data Discovery
Data Visualization
Email Reminders
Feedback Management
For Healthcare
Keyword Tracking
Monitoring
Multi-Channel Campaigns
Multi-Language
Multi-Location
Natural Language Processing
Negative Feedback Management
Predictive Analytics
Purchasing & Receiving
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Reminders
Reporting/Analytics
Reporting & Statistics
Response Management
Review Badge Management
Review Monitoring
Review Notification
Review Request
Review Sharing
ROI Tracking
Search/Filter
Sentiment Analysis
SEO Management
SMS Messaging
Social Media Integration
Social Promotion
Social Sharing
Survey/Poll Management
Surveys & Feedback
Template Management
Third-Party Integrations
Trend Analysis
Visual Analytics
Website Integration

SocialClimb Integrations

Meta for Business

SocialClimb User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

15%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.8

Functionality

4.6

Have you used SocialClimb and would like to share your experience with others?

Jessica S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Social Climb has been a great asset to our practice

Great customer support and easy to use!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Social Climb is easy to use and manage for our administration team. Our physicians love that the reviews and feedback has helped with our SEO and practice growth.

Cons:

No major dislikes. Always love to see more features added!

Reasons for choosing SocialClimb

OrthoForum recommended, cost and ease of implementation and integration

Vendor Response

Thank you for your review! We are so glad your experience has been great!

Replied September 2022

Lori S.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed April 2024

So happy I used them twice!

I used social Climb at my last practice. I was on the implementation team and loved working with [sensitive content hidden]. Imagine my surprise when I switched healthcare systems and found that my new company also uses SocialClimb. I love the intuitiveness of the product. I like that everything is in once place. I find some module tricky to use but with the help of my manager, I'm always able to get what I need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of sending review requests, both automated and manual. I like that the reviews are all visible in once place and the reporting is easy for the physicians and ACPs to understand.

Cons:

I find the process of adding providers a little tricky

Reasons for choosing SocialClimb

Ease of use, responsiveness of the team when we have questions, and reporting.

Vendor Response

Thank you for your review, Lori! We're so grateful for the opportunity to work with you again, and glad to hear that SocialClimb is supporting your needs. As we work to enhance our platform, feedback like yours is incredibly valuable. Thank you for your support and for being part of our community!

Replied May 2024

shelby m.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2022

Great Reputation Management!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy user features, great customer service

Cons:

Inserting new patients could be difficult. There weren't' easy input options.

Vendor Response

Thank you for your review! We are so glad you have enjoyed our features and customer service! Please reach out to us to discuss any issues you may have, including problems with patient input.

Replied September 2022

Jessica F.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed April 2024

SocialClimb, Perfect Match of Technology and Healthcare

From the beginning I felt like I had a partner who was equally invested in my goals. They have followed through on everything they promised and are always open to listening to new ideas from a marketer using the product. The software is exactly what I was looking for and then some. I cant' wait to see what new features they come up with next.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

While there are a number of things I like about SocialClimb, my favorite probably is the fact that in I can track patients and revenue generation in one platform that is 100% HIPPA compliant.

Cons:

Truthfully, the process has been so smooth and well supported by the SocialClimb team. I suppose the thing I like the least is the credit tiers for the predictive analysis part. I wish it was easier to add credits and in amounts that better accommodated our needs.

Reasons for choosing SocialClimb

One, the sales team appealed to my needs and listened to what I had to say. I talked with someone knowledgeable about the product and SocialClimb had more to offer (additional services) outside of just reputation management.

Vendor Response

Hi Jessica, thank you for taking the time to leave us such a kind and thoughtful review! We're so happy to hear that you've had a positive experience with SocialClimb, and your feedback is appreciated as we work to enhance our platform. We look forward to continually serving you as you achieve your marketing goals. Thank you for being part of the SocialClimb community!

Replied April 2024

Molly S.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed April 2024

Perfect Tool for managing Digital Marketing & Reputation Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Social Climb's team has been very personable and easy to work with from the beginning. The initial set up was a breeze and making changes and adjustments along the way has been simple with the help of our account manager. We have recently implemented more features available within the platform and look forward to using the data produced by Social Climb to better monitor our marketing efforts.

Cons:

I came into the process after the decision had been made to purchase the services. So I did not have an opportunity to see all the different aspects available to us. But this was an internal issue, not a complaint with Social Climb. I have no complaints with the Social Climb team.

Reasons for switching to SocialClimb

Social Climb was able to automate the review request process by interfacing with our EMR.

Vendor Response

Thank you so much for your kind review, Molly! We're honored to support your digital marketing efforts, and grateful to hear that you've had a positive experience. We look forward to continually cheering you on! Thank you for being part of our community.

Replied May 2024

Sara M.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 6 months

Reviewed April 2024

Community Hospital Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use for our users as well as the intuitive layout of the system. It's easy to know where to go to get information you need. Also the reporting proves to be very helpful in keeping admin up to date with little effort from those managing it.

Cons:

The integration is hard to understand and follow for a typical user but our IT team is able to work with support to get through that aspect. There is the inability to respond to updated review so there is still a need for checking Google for reviews.

Reasons for choosing SocialClimb

Cost and ease of use - we were having issues with rotating customer service reps which cost us a lot of time in updating each new person to our situation and needs. Follow through and updates did not happen like they should so Social Climb seemed to be a better solution.

Reasons for switching to SocialClimb

the cost was less and the user experience was better

Vendor Response

Thank you for your review, Sara! We're grateful for the opportunity to support your efforts. As we work to amplify our platform and services, feedback like yours is incredibly valuable. Thank you for your support and for being part of our community.

Replied May 2024

Monica A.

Verified reviewer

Medical Practice

201-500 employees

Used daily for more than 2 years

Reviewed April 2024

Tri-State Orthopaedics review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The easy of collecting reviews from patients and responding to the reviews. Having all the review sites that a patient can give feedback plus the private reviews option is great for our internal use. Collecting surveys is also very helpful for accreditations process.

Cons:

Not always easy to find how and where to make changes to our platform.

Reasons for switching to SocialClimb

SocialClimbs reporting platform was much better. Not worth the money spent for the number of reviews we were collecting.

Vendor Response

Thank you for your review, Monica! We're happy to hear that SocialClimb has simplified your workload. Your recommendations are extremely valuable as we work to continually enhance our platform. Stay tuned for updates! Thank you for your support.

Replied May 2024

Tara W.

Verified reviewer

Medical Practice

51-200 employees

Used weekly for less than 12 months

Reviewed April 2024

Everything I need in one place!

Pretty seamless. It makes receiving and replying to reviews easy!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Takes the work out of requesting feedback, and it gives me a chance to quickly and concisely respond to every client review. We have a number of reply options to choose from and can modify them as needed.

Cons:

Originally we got notifications from both Google and Social Climb for each review that came in. It would have been nice if an explanation on how to turn off the Google notifications for Social Climb reviews had been incorporated in the introduction to the service.

Reasons for switching to SocialClimb

It was a company decision. They wanted all our regions to use the same provider.

Vendor Response

Thank you for your review, Tara! We're so glad to hear that our platform has simplified your workload. We also appreciate your feedback as we work to enhance our services. Thank you for being part of our community.

Replied May 2024

Lindsey L.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Reviewed April 2024

SocialClimb has been a game changer for healthcare

They have always been quick to respond and helpful, explaining things until I understand, and meeting with me whenever I'd like. Even though the meetings are virtual, it seems like they are in person.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to be able to reach out to patients to ask them to leave a Google review is a game-changer. Our patients were happy but not following through on leaving reviews. Now, our review numbers are climbing quickly, and everyone can see and read the experiences that they had at our business.

Cons:

I would like to have automatic quarterly meetings set up so there is a chance to review how things are going. At this time, you have to request a meeting.

Vendor Response

Thank you for your kind review, Lindsey! We're honored to support your marketing efforts. Congratulations your success with Google reviews! As we work to continually strengthen our services, feedback like yours is incredibly valuable. Our team is passionate about enhancing your experience, and we look forward to serving you. Thank you for your support!

Replied May 2024

Krys F.

Verified reviewer

Medical Practice

11-50 employees

Used weekly for more than 2 years

Reviewed May 2024

my review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to use and manage. The uploading is fast and simple.

Cons:

the welcome screen should be more simplified

Vendor Response

Thank you so much for your review, Krys! We're happy to hear you've had a positive experience with SocialClimb, and grateful for the chance to learn how we can better serve you. Feedback like yours motivates us to continually enhance the SocialClimb platform. Stay tuned for updates! Thank you again for your support.

Replied July 2024

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