AZZLY Rize 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

AZZLY Rize

3.9

(69)

Pricing

Pricing available upon request

About AZZLY Rize

AZZLY Rize is quickly being recognized as the leading clinical and business platform for residential and outpatient addiction treatment and mental health programs looking to replace outdated technology that no longer meets best practices.

If you are ready for a more complete solution, from a Patient Engagement Portal for efficient intake and admissions, a configurable EHR to meet unique program needs, through to a seamless billing and claims creation and submissions process, take a tour of AZZLY Rize. All unique features and functions that substance use disorder (SUD) and mental health providers, clinical and medical, UR and billing staff need, are seamlessly integrated to support stronger compliance, faster yet detailed documentation for better clinical outcomes and auto claims for faster reimbursements and lower A/R.

What is unique about AZZLY Rize platform is that it is designed from the ground up as an all-in-one EHR/Patient Management/Revenue Cycle Management platform. Through one single sign on, all authorized staff have access to features and functions that support their workflow, their department needs, location specific and even patient specific. Being Roles and Permissi...

AZZLY Rize Screenshots

AZZLY Rize Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Easy Start Plan

Pricing available upon request

No plan information available

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AZZLY Rize Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of AZZLY Rize
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Annotations
API
Appointment Management
Appointment Scheduling
Assessment Management
Authorization Tracking
Automated Scheduling
Automatic Transcription
Bed Management
Billing & Invoicing
Calendar Management
Candidate Profiles
Care Plan Management
Case List Management
Case Management
Case Notes
Charting
Chat/Messaging
Claims Scrubbing
Client Chart Audit Tools
Client Database
Client Portal
Clinical Assessment Tool
Code & Charge Entry
Coding Assistance
Compliance Management
Confirmations/Reminders
Credit Card Processing
Customer Database
Customizable Dashboard
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Documentation Management
Document Management
Document Storage
Drug Reference Database
Dunning Management
EHR/EMR Integration
Electronic Payments
Electronic Signature
Eligibility Verification
Employee Management
EMR/EHR
File Sharing
For Mental/Behavioral Health
Forms Management
For Psychiatrists
For Substance Abuse Therapy
GDPR Compliance
Goal Setting/Tracking
Graphical Data Presentation
Group Notes
HIPAA Compliant
Historical Reporting
Income/Expense Tracking
Initial Assessments
In-Patient Management
Insurance Eligibility Verification
Invoice History
Invoice Management
Level of Care Evaluation
Medical History Records
Medication Alerts/Warnings
Medication Management
Mobile Access
Monitoring Device Integration
Multi-Factor Authentication
Multi-Location
Multi-Physician
Multi-Provider Practice
Notes Management
ONC-ATCB Certified
Outcome Assessment Tools
Patient Communications
Patient Database
Patient Engagement
Patient Intake
Patient Management
Patient Monitoring
Patient Records Management
Payment Collection
Payment Processing
Physician Scheduling
Practice Management
Prescription Management
Progress Notes
Progress Reports
Progress Tracking
Quotes/Estimates
Real-Time Data
Real-Time Reporting
Records Management
Referral Management
Referral Tracking
Registration Management
Reminders
Remittance Advice
Reporting/Analytics
Reporting & Statistics
Revenue Management
Role-Based Permissions
Scheduling
Search/Filter
Secure Data Storage
Secure Messaging
Self Payment
Self Service Portal
Session Notes
SMS Messaging
Staff Management
Surveys & Feedback
Task Management
Team Notes
Telemedicine
Template Management
Therapy Notes
Third-Party Integration
Third-Party Integrations
To-Do List
Treatment Planning
Wait List Management
Workflow Management

AZZLY Rize Integrations

Twilio

Salesforce Starter

Salesforce.org Education Cloud

Salesforce.org Nonprofit Cloud

AZZLY Rize User Reviews

Overall Rating

3.9

Ratings Breakdown

43%

25%

19%

12%

Secondary Ratings

Ease of Use

3.8

Value for money

3.7

Customer support

4.2

Functionality

3.7

Thomas R.

Verified reviewer

Medical Practice

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed January 2022

Partners

Azzly takes you into their space as more than partners on this journey. Their inclusivity makes you feel more like family. As such, they are extremely supportive to ensure the success or not only your business but more importantly, the success of your patients and clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support we receive from Azzly is fantastic. We've asked and they've provided. From initial demonstration through Project Management, Azzly has supported with their expertise along the entire journey.

Cons:

Can be challenging to understand first time out but with practice, the process flow becomes easier.

Reasons for choosing AZZLY Rize

I felt their level of professional and supportive expertise really was the difference. I built cost models and felt based on the value of their product, level of expertise, and support from the Azzly Teams, this was home for our company.

Heather W.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Reviewed October 2022

Azzly Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flow of information from one screen to the next. The availability of information without having to leave the chart.

Cons:

Haven't found anything yet. So far everything that we have asked for Azzly has a solution. I will have to let you know once we are working full-time in the system.

Reasons for choosing AZZLY Rize

Azzly was willing to work with us as a new company trying to start out. Azzly system had all the features we needed to get a good workflow established.

Reasons for switching to AZZLY Rize

Theranest is not set up for multiple providers or NPI #'s

Vendor Response

Heather, we are so glad to hear you say that about the flow of information from one screen to the next! We really do make it a goal for AZZLY Rize to lower the strain for providers! We're happy to help your company as you start out and continue to grow. Thank you for the review, Heather. This feedback helps us better serve our clients!

Replied November 2022

KIm W.

Verified reviewer

Mental Health Care

Self-Employed

Used unspecified for more than 2 years

Review source

Reviewed May 2019

One Stop software product with everything you need to run your Psychotherapy practice

Overall experience very positive; able to completely run my practice with this software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Multiple features to address all aspects of running a practice. Tech support readily available and very helpful.

Cons:

At times adapting to new updates is challenging; but I understand a necessary part of an evolving software program.

Desiree M.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 6 months

Reviewed October 2022

Customer Satisfaction

AZZLY is helping us streamline our clients and billing processes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AZZLY is easy to use and we love the added features.

Cons:

Sometimes it takes a while for screens to load.

Reasons for choosing AZZLY Rize

It was the best product for our organization.

Vendor Response

Desiree, thank you for your review! We value this feedback from our clients. We're glad to hear that our AZZLY Rize system is helping you streamline your client and billing processes. That's our goal! Regarding the screen loading, we've passed your comment onto Client Services. They have hardware and software tips that may help you with running AZZLY at the optimal level. We look forward to continuing to serve you and your company.

Replied November 2022

Thomas R.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2023

Exceptional Platform

Very positive. Environments are constantly changing and Azzly supports being able to improve with these changing conditions. Actually encourages it. Allows the user to feel closely tied to the success of the product developers and owners.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Too many to list. Supports our needs, customer service is very responsive, steady communication flow of any upcoming industry changes, user friendly once the user is acclimated, easy learning curve, multiple features, listens to customer advice for improvements...and more.

Cons:

Need some additional changes to existing process flow perhaps. Need some a few forms linked.

Reasons for choosing AZZLY Rize

We wanted something different from other companies who provide similar services for.

Vendor Response

Thank you for your kind review! It takes the whole team working together and listening to our clients. So glad to hear it's working well for you.

Replied December 2023

Emily C.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Reviewed October 2022

Flexible and Affordable

We have had a great experience working with the Azzly team. [SENSITIVE CONTENT] worked with us through the form development and implantation process. She was always quick to respond to our questions and concerns. Since implantation we have needed some forms revised to meet new standards and [SENSITIVE CONTENT] has been great on getting those requests processed quickly and accurately.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility--We are a rather small nonprofit that was one of the last few facilities still operating with paper charts. Azzly Rize allowed us to take the majority of our forms and make them electronic. By doing this our staff was able to transition from paper easier due to the familiarity of the forms. We also like that the program is web based so there is no software to install and keep updated. Anywhere there is internet, you can have access to Azzly.

Cons:

Currently Azzly doesn't have the ability to the take entered data and prefill like fields. While this feature would be great, coming from paper it was not something we were sacrificing when we selected Azzly Rize for our Electronic Health Records.

Reasons for choosing AZZLY Rize

Cost and the flexibility of the product. Many of the other products seemed to be geared more towards outpatient services. The products that we found for inpatient services did not coordinate well with our company workflow. Azzly Rize is great for both inpatient and outpatient providers and can be customized to suit many different workflow patterns.

Vendor Response

Thank you for the glowing review, Emily! These reviews are how we keep getting better. We are glad to hear that AZZLY Rize is a value to you on both the inpatient and outpatient side. Thank you for the feedback on pre filled fields. We always take our clients' feedback into account when planning upgrades to AZZLY Rize. We look forward to continuing our partnership with you and your organization!

Replied November 2022

Layla J.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2021

Awful EHR

We went with Azzly because we were promised so much more than our previous EHR. While the physical appearance may have been more modern, the system itself felt like it was running on dial up internet. Access to charts and different charting elements was not always possible. Notes were deleted, times and dates on notes were changed without our knowledge or permission. Customer service assured us we were their "number one priority"... we were not. Some issues still exist. Customer service attempted to say everything was "user error', and while I will admit there were some occasionally, a good majority of the issues were on the software side.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At one point there were positive things I could say about Azzly... I cannot currently think of anything positive.

Cons:

Everything. From the "display" issues, to the customer service, to the inability to access the system at times.

Reasons for switching to AZZLY Rize

Outdated system

Verified

Reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Ongoing challenges

For as much as it costs, I would expect something amazing. AZZLY is not amazing. When it works, it's okay. I dread receiving an email notification that updates are coming because that frequently results in glitches that prevent clinicians from being able to document their sessions in real time or in the case of the most recent update, have to recreate work they've already done. I have seen hours of work disappear from the screen, only to have to be reentered. This has resulted in clinicians having to be paid for additional work hours because AZZLY wasan't working during their scheduled hours. I have been treated condescendingly by support staff when the software was not functioning. I am not aware of AZZLY offering to cover any of the additional costs or even to credit any of the fees when their software falls short, just an embarrassed apology from customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can access my work from any internet connection

Cons:

It is not user friendly and frequently causes decreased productivity.

Vendor Response

We would like to reach out and review the issues that you are having so we can improve your user experience. Please contact clientservices@azzly.com so you can show us first hand what you are experiencing. We will also have one of our tech team on with us in case it is a browser or setting issue. We appreciate your sharing and we will dedicate the time to resolve if you reach out.

Replied April 2019

Betsy W.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Troublesome

It's been very negative. There are times it's as if the plane is being built in the air and there is no concerted effort to plan before doing something. I wish I didn't have to use this EMR system and I would never recommend this system to anyone or any organization.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the colors of the logo. But not much else.

Cons:

It is incredibly slow. Medical records take very long to pull. The page becomes unresponsive within my browser. From the eChart screen, I am not able to search for a new patient, so I have to go back to the home screen, search for a client, and then go into their eChart. Even small things like - if you check the box that says "Remember Client ID" the customer ID doesn't save. It's the small and big things.

Reasons for switching to AZZLY Rize

It was before I came to the organization.

Vendor Response

Betsy, Thank you for sharing your experience and an AZZLY client services team member will be reaching out to assist. The change in the Patient Search functionality was actually a high priority request from your facility. To see what may be coming out in a future release select the "What's New" button next to your name in the Home Screen. We are committed to improve your experience and can run some diagnostic tests to rule out what may be causing your issues Betsy.

Replied June 2019

Ashleigh R.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2019

Don't buy this software

Very poor. Would not recommend this program in increasing efficiency or functioning.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I do appreciate that the team can email Azzly and get a response directly from them instead of going through a customer service department.

Cons:

SLOW SLOW SLOW. No matter how efficient the user is, one can only be as fast as the software. This software has greatly decreased our teams efficiency due to the waiting time you experience just trying to complete a simply note on a client's chart. User's have to frequently log out and log back in in order to get it running smoothly again. Several incidents of lost documentation which were not a result of user error, but Azzly could not recover these documents. Slow response time on fixing issues in their system. Team moral has been impacted due to inability to get their jobs done while waiting on the software.

Vendor Response

Hello Ashleigh, We would like to set up an online call to run diagnostics since we sent our CIO to work with the facility's IT consultant and heard that things were going smoothly. Most users report how fast the system is, so our tech team would like a visual of what you are experiencing. If you are experiencing interruption in connectivity that is how a document may not save. We want you to have a better experience so appreciate your letting us know. An AZZLY support team member will reach out.

Replied June 2019

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