Benchmark Solutions Practice Management 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Benchmark Solutions Practice Management

4.8

(134)

Pricing

Pricing available upon request

About Benchmark Solutions Practice Management

Benchmark Practice Management streamlines workflows and improves front and back-office operations to reduce errors, improve patient care, all while boosting revenues. This approach is made possible with a time-tested IT infrastructure using tools that drive efficiency and help expand the practice without adding more staff. Moreover, patients can schedule appointments, view their statements, and pay their bill on-line.
Benchmark Solutions provides a 360-degree view of any revenue cycle, from coding to claims management to patient and insurance collections – reporting directly back to the customer.

Easily manage the finances of your practice and boost your bottom line with Benchmark Solutions. Benchmark PM has built-in tools to help you swiftly manage transactions, submit insurance claims, post charges and automate billing tasks. Real-time unpaid
claims follow-up shortens A/R cycles and built-in audit trails detail patient communications. Efficient collection processes help clinics receive payments faster.
Plus, our Billing Module averages a 98 percent first-pass claims acceptance.

Benchmark PM puts the information you and your staff need directly at your fingertips, helps to prio...

Benchmark Solutions Practice Management Screenshots

Benchmark Solutions Practice Management Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Benchmark Solutions Practice Management Features

Popular features found in Patient Management
Appointment Management
Billing & Invoicing
Calendar Management
Charting
Claims Management
Communication Management
HIPAA Compliant
Patient Flow Management
Patient Monitoring
Records Management
Waiting Time Tracking
More features of Benchmark Solutions Practice Management
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
API
Appointment Scheduling
Automated Scheduling
Bill Payment
Booking Management
Calendar Sync
Client Portal
Code & Charge Entry
Compliance Management
Compliance Tracking
Confirmations/Reminders
Contact Database
Credit Card Processing
Customer Database
Customizable Branding
Customizable Dashboard
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Drag & Drop
Drug Reference Database
Dunning Management
Electronic Payments
Electronic Signature
Email Reminders
EMR/EHR
EPCS Compliant
E-Prescribing
Faculty/Staff Management
For Medical Purposes
For Orthopedics
Historical Reporting
Insurance Eligibility Verification
Inventory Management
Invoice History
Invoice Management
Medical Billing
Medication Alerts/Warnings
Medication Management
Mobile Access
Multi-Location
Multi-Physician
No-Show Tracking
On Call Scheduling
Patient Communications
Patient Engagement
Patient Portal
Patient Records Management
Patient Scheduling
Payment Collection
Physician Management
Physician Scheduling
Practice Management
Prescription Cancellation
Real-Time Data
Real-Time Reporting
Recurring Appointments
Registration Management
Reminders
Remittance Advice
Reporting/Analytics
Reporting & Statistics
Revenue Management
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
SMS Messaging
Task Management
Task Scheduling
Third-Party Integrations
Workflow Management

Benchmark Solutions Practice Management User Reviews

Overall Rating

4.8

Ratings Breakdown

88%

10%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.7

Robert K.

Verified reviewer

Computer Software

2-10 employees

Used daily for free trial

Review source

Reviewed April 2024

General manager Tom

Good overall. Needs improvement in user interface and support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use for anybody, input data is simple and efficient

Cons:

Integration to the-other systems, developing additional functions, design, details instructions about specific modues.

Jodie U.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Best out there by far

I absolutely love the idea that if I need anything [SENSITIVE CONTENT] is easy to reach and is always helpful. We have been with Benchmark through all the changes and the system has remained easy to use which is extremely important in pain management minus the information above.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use! Everything is easy to find and easily managed.

Cons:

Updates that screw up our system. Do not like that it can only go PM screen to Clinical and not the other way too. Sucks all the steps you have to do to attach a picture to the clinical screen. When a patient is deceased they chart should not vanish from our system. Insurance cards when expired should not vanish either. The card scan needs to be updated, hasn't been in over 6 years. It would be nice to be able to pick what is on the home screen (graphs)

Reasons for choosing Benchmark Solutions Practice Management

Our doctor can make his own templets. (Main Reason)

Vendor Response

Jodie, thank you very much for your review and feedback. It sounds like there are some issues we have not previously been made aware of and some items that we have solutions for today. Someone from our support team will be reaching out to cover these items with you. Thank you!

Replied August 2021

Cassie G.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Antworks PM

Previously 4

I really think this is a great product! Since it is so user friendly and easy to learn it makes training and use super simple! This makes transition for new people quick and training someone on a new part of the system also very easy.

Ratings Breakdown

Ease of use

Value for money

Previously 4

Customer support

Previously 2

Functionality

Previously 3

Pros:

The product is super user friendly. It is easy to learn and easy to train new users on. With great reports to help provide information to the business office on productivity is an added bonus. We are also able to find anything that has been entered into the system easily with a check and balance system...so errors are found fast and corrected. Great Practice Management software for the cost and versatility!

Cons:

The only item that I would prefer all billing areas be under one tab. they are spread throughout the system.

David B.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Great system!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software is easy to learn and use. Support is excellent!

Cons:

The only big cons I have is that users are able to delete prior month transactions which makes the a/r go out of balance. We waste a lot of time on this every month end to get back in balance.

Vendor Response

Thank you for your feedback David! Concerning your out of balance issues, we want to make sure you are aware of system safety nets in place to help you with this in the future. First, no transactions are technically ever deleted. These would be more accurately described as reversals that we then hide from view to make it easier on practices when reviewing a ticket. There is a setting that is easily configured by each user if they wish to see these reversals at any time allowing users to see all the original and reversing transactions made on each ticket that are otherwise hidden from view. Lastly, on many of our MTD/YTD reports we have a parameter that asks if you wish to view deleted transactions, again view this more as viewing reversals than deletions. By utilizing this parameter and training staff on proper accounting techniques you should always have balanced reports, even if something is reversed outside of the current financial period. Any questions, Support can help!

Replied June 2021

Lisa C.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

AntWorks Healthcare Review

We have been with AntWorks (previously Benchmark) since 2010. Prior to that we had 4 different EMRs that did not interface well with a PM system. I would not consider switching to another system now that we are so invested.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is fairly easy to use and interface between practice management software and EHR works well. The support staff is very helpful and quick to respond. The encounters are laid out very logically making chart review easier than other EHRs. I like that the software is web-based allowing me to easily work from anywhere.

Cons:

The immunization feature is not user friendly. It does not easily allow correction of errors. We have found it difficult to utilize the tabular report feature. Information is not always accurate. Built in templates are adult based so as a pediatric office we've had to do a lot of templating.

Reasons for switching to Benchmark Solutions Practice Management

The product we were using became obsolete.

Vendor Response

We appreciate your review and we are working on our end to continuously improve our processes. We offer an abundance of pre-made templates for various specialties. Though some practices tend to need more customization than others, we do our best to work with each client 1:1 to ensure templates are set up for their practice to run efficiently. We also set up 1:1 training to alleviate the amount of reporting mistakes. Though we know errors happens, we work to ensure our customer support team responds in a timely manner to get things fixed. We appreciate your years of support!

Replied November 2020

Ruth N.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Okay You are the Best

Here's our story: we have worked with Benchmark for years. We thought it was time to try another industry-specific software, so we began moving away from using Benchmark as a platform. We tried the new system for 7 months, but we are now are coming back to Benchmark for the sophisticated accounting software. We thought we had found a system better than Benchmark, but that was not the case for our accounting team. Benchmark includes a powerful billing system that saves us time as well as money. The support team ([SENSITIVE CONTENT HIDDEN]) deliver friendly, timely, and well tailored customer service. When we announced to our accounting team that we were transitioning back to Benchmark, they cheered.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features I like best are the following: 1. Reports are specific and clean- from an Accounts Receivable perspective- they are user friendly. Our staff can easily see what is owed and what the client has paid. 2. When working with clients regarding their balances- you can easily see payments, write-offs and be able to answer their questions. 3. Open remit- payments done in a few hours compared to days. 4. You can bill secondary insurances so easily 5. Clean claims- before going to clearing house- you easily can see if there is a problem 6. Invoicing simple and easy

Cons:

Outstanding accounting platform for medical- it will be perfect once we figure out payment integration.

Reasons for choosing Benchmark Solutions Practice Management

The accounting system is a work horse- multiple layers.

Sonya K.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Oncology Practice

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support staff is excellent. The software is cloud based so it's up and running all the time.

Cons:

The billing module seems like an add-on and on needs improvement, especially for a multi-physician practice.

Vendor Response

We are always working to improve our services so we appreciate your honest feedback.

Replied September 2021

Ajaykumar A.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Physicians Perspective

Now we are comfortable in this marriage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the face-sheet. All pertinent information is on one page!

Cons:

Transition was difficult because the trainer (applications person) was not a health care worker. Ideally, an office nurse or even a physician should have been recruited to work with the new customer. If I were to train another physician, on this software now that I have used it for 7 years, I could get them up and running in 2 days.

Reasons for choosing Benchmark Solutions Practice Management

We were already their customers for 23 years for billing and practice management. I felt that if I had complaints, I would be heard.

Vendor Response

Thank you for your review. We appreciate you being a loyal customer for so many years!

Replied September 2021

Alicia S.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021