athenaOne vs ChiroTouch: Which is best for you?

AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims.

The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days.

ChiroTouch raised the level of protection of our patient records, has excellent response to any issues that arise and require tech support, and has completely streamlined our scheduling process and file management.

Online forms didn't always work. If you do PI work they can't separate out the cases in the ledger so we had to set up new patient files for each case and then try to remember which one is which.