athenaOne vs WebPT: Which is best for you?

AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims.

The CSC is not helpful, asking one question takes anywhere from 10-30 min to solve if it gets solved, a lot of the times they have to escalate it to the internal team and get back with you in 7-10 days.

The scheduling module was easy to navigate, making recurring/group appointments was simple and I liked having the option of deleting the entire group of appointments or on an individual basis.

Worse thing, they charge for patient appointment reminders huge that we end up spending hundreds of dollars each month just to send reminders for patients.