1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Web-Based EMR Software

/

BestNotes vs ICANotes

Updated February 6, 2026

BestNotes vs ICANotes: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$12.00

per month

$35.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
HIPAA Compliant
4.90
Patient Records Management
4.89
Progress Notes
4.88
See All
Therapy Notes
4.85
Document Management
4.82
Customizable Reports
4.75
See All
Integrations
Millennium
Millennium
ALERE
ALERE
EZClaim
EZClaim
See All
AdvancedMD for Mental Health
AdvancedMD for Mental Health
Waystar
Waystar
AdvancedMD EHR
AdvancedMD EHR
See All
Pros / Cons
  • Also, we are able to streamline our business model (contact management, schedule management, documentation, administration, billing, outcomes management, lab ordering, etc) thanks to how easy it is to integrate with other services.
  • Some features feel unintuitive, requiring extra clicks or searching through menus just to complete simple tasks. Because the layout isn’t very streamlined, it can be frustrating for new users and time-consuming for busy professionals who need to document quickly.
Read more
  • The smart narrative charting feature is really awesome, it helps with developing narrative style notes based on select phrases and keywords commonly used.
  • The patient-facing portal requires improvement - its appearance is somewhat outdated, and it lacks mobile responsiveness.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.4/ 5
4.2/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.1/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
4.3/ 5
Functionality
Highest performing feature
in the comparison
4.4/ 5
4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad