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Josh P.
Advisor, 7 years
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Updated February 10, 2026
Carepatron vs ICANotes: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$22.00
per month
$35.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
SMS Reminders
4.79
Self Service Portal
4.78
HIPAA Compliant
4.77
See All
Therapy Notes
4.85
Document Management
4.82
Customizable Reports
4.75
See All
Integrations
See All
See All
Pros / Cons
- I have loved the usability and customization of the platform. If they release electronic insurance billing, it will rival more established EHRs like Therapy Notes and Simple Practice.
- Flaky attachments in documents, occasional problems with updating documents, limited formatting in online editor, would like emojis, mediocre video quality
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- The smart narrative charting feature is really awesome, it helps with developing narrative style notes based on select phrases and keywords commonly used.
- The patient-facing portal requires improvement - its appearance is somewhat outdated, and it lacks mobile responsiveness.
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Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.2/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.1/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.3/ 5
Functionality
Highest performing feature
in the comparison
4.3/ 5in the comparison
4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
