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CollaborateMD vs NextGen Office

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Updated February 17, 2026

CollaborateMD vs NextGen Office: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$225.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
HIPAA Compliant
4.70
Self Service Portal
4.67
Appointment Management
4.44
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Document Management
4.56
HIPAA Compliant
4.55
Payment Processing
4.50
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Integrations
Practice Fusion
Practice Fusion
Elation
Elation
Kipu
Kipu
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InstaMed
InstaMed
Doctible
Doctible
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Pros / Cons
  • It simplifies claim submission and tracking, reduces billing errors, and supports faster reimbursements. Despite a few limitations, my overall experience has been positive, and it remains a solid option for managing medical billing and collections efficiently.
  • The UI and navigation is not very intuitive and it's sometimes odd to try to find the right things (e.g., trying to find a specific claim).
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  • All other EHR/PM systems have that open API which enable us to seamlessly access the system and improve our patient experience, office workflow, and modernize our processes.
  • We often find faxes delayed, but NGO support fails to provide any meaningful update during the questionable period.
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Ease-of-Use
Highest performing feature
in the comparison
4.1/ 5
3.9/ 5
Value for Money
Highest performing feature
in the comparison
4/ 5
3.7/ 5
Customer Support
3.9/ 5
Highest performing feature
in the comparison
4/ 5
Functionality
Highest performing feature
in the comparison
4/ 5
3.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2025
Advisor
  Recommendations
29 Recommendations
104 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad