Dr. First 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Dr. First

2.4

(26)

Pricing

Starting at $799.00 per year

About Dr. First

DrFirst, the medication management leader in the industry for over 21 years pioneered EPCS with DEA, myBenefitCheck (Real-Time Benefit Check), and artificial intelligence in the field of medication management. DrFirst is always innovating, evolving and diversifying while staying hyper focused on improving patient safety and health outcomes. DrFirst addresses care coordination gaps that lead to readmissions and ADE’s that negatively impact Star Ratings and patient outcomes. DrFirst enables care team collaboration and patient connectivity including telehealth outside the hospital walls without the need to download an app or sign into a portal. As a result, DrFirst customers have experienced an 85% improvement in clinicians to physician communication and a 70% improvement in communication with clinicians to patients/caregivers resulting in less readmissions and better patient care.

Dr. First Screenshots

Dr. First Pricing and Plans

Starting price: $799.00 per year

Free Trial

Free Version

Basic

$799.00

per feature, per year

No plan information available

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Dr. First Features

Popular features found in e-Prescribing
Electronic Prior Authorization
EPCS Compliant
Medication History
Prescription Renewal
More features of Dr. First
Drug Reference Database
EDI
EMR/EHR
E-Prescribing
Formulary Management
For Psychiatrists
Healthcare Compliance
Medication Alerts/Warnings
Medication Management
Monitoring
Online Refills
Patient Engagement
Patient Records Management
Practice Management
Prescription Processing
Reminders

Dr. First User Reviews

Overall Rating

2.4

Ratings Breakdown

12%

27%

12%

46%

Secondary Ratings

Ease of Use

2.9

Value for money

2.3

Customer support

2.2

Functionality

2.6

Randy R.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Best web based precription authorization software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Makes it quite easy to write prescriptions for your patients. No more lost prescriptions by patients, no phone calls from the pharmacy trying to decipher your handwriting. Makes it quite easy do refills. Mobile app is very easy to use. Ask for a multiyear discount when subscribing. Lots of free training to use software.

Cons:

The cost to port all the patient info is somewhat expensive, and does not include new patients. Other than that, it is a good product.

Verified

Reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Industry Standard

Dr. First is intuitive and makes using e-prescribing easy.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Dr. First is easy to use for prescribing and for checking the controlled substance database.

Cons:

Dr. First does what it needs to do. My next request would be to integrate checking controlled medication databases from neighboring states, which we need to do in my practice.

Melanie s.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Horrible-run away and don't use!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing at all. They failed to deliver what we needed and fail to reimburse us for the cost of something that doesn't work

Cons:

Our experience with this company has been deeply disappointing. We paid a significant amount of money for their e-prescribing services, specifically to support DEA-required features. Despite repeated requests and multiple attempts to resolve the issue, they never provided the necessary components for us to issue controlled substance prescriptions as promised. We reached out many times seeking clarification and support, but the problems were never fixed. Ultimately, we had no choice but to switch to another provider in order to meet our clinical and legal responsibilities. Even after the service was never delivered as contracted, we were informed that we could not receive a refund. This has been a costly and frustrating experience, and I cannot recommend this company to other practices seeking reliable e-prescribing support.

Scott H.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2024

EPCS Gold, the gift that keeps on taking.

Compared to other products in this space, it is the least efficient and most frustrating. If you are assessing and EMR/EHR that uses Dr. First, be sure to dig deep into the process as part of your product investigation to see the full process and know what you are getting into. The product better be excellent otherwise to justify the inefficiency of Dr. First EPSC Gold.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In the end, the scheduled medications are sent.

Cons:

The process is repetitive and inefficient. You have to select the medications to be sent by EPSC Gold/Dr. First, and then once in EPSC Gold, you have to select them again, one at a time. Then you have to enter a unique password, and then you have to enter a 6-digit passcode from Symantic VIP that changes every 30 seconds. My previous EHR used ID.me to verify identity to send scheduled meds. You selected the meds, once, clicked once to enter the password (which was held by the EHR for rapid access) and then a bar popped up on my phone, tapped it, and done/Rx's gone. Dr. First's EPCS Gold is much more tap and click intensive. It may have impressed providers coming to electronic to paper, in 2013, when is was released. But compared to the competitors now, it's antiquated.

Reasons for choosing Dr. First

Dr. First is used by our new EMR, AdvancedMD. I switched to AdvancedMD from DrChrono. AdvancedMD is superior to DrChrono with respect to their clinical record / EMR and billing module, but inexplicably, AdvancedMD uses Dr. First for the eScribing of scheduled medications.

Dave W.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Dr. First is difficult and cumbersome with limited support; find any other system

Painful. Almost every day is painful. Almost nothing works efficiently nor benefits our practice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Electronic prescribing is required in our state and this system works (with difficulty) in getting a rx to the pharmacy.

Cons:

The system is cumbersome and redundant. The addition of the one-time verification code is crippling and now requires an emailed verification code with every single log in. Imagine logging in to write 20-30 presriptions per day (we all do) and there is a requirement to check your email. Then once on you have two factor identification, endless boxes to check about warnings and doses and "did you know you prescribed..", etc... These systems are just additional crazy-makers that will push more and more physicians out. And to add insult to injury we are forced to pay for these systems.

Georgia K.

Verified reviewer

Medical Practice

201-500 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Worthless time consuming program.

they don't have contact numbers for a real person for a reason.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When they were a part of our EHR it was easier but they don't respond to concerns and takes forever to fix things.

Cons:

You sign in and have to go to email for verification # every time. To e-prescribe for the next patient you have to sign out, sign in again and put in another email verification number. So time consuming

Vidhi G.

Verified reviewer

Hospital & Health Care

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed October 2024

DR FIRST review:

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing ; used to be great when I joined 3years ago.

Cons:

Worst customer service. No phone service: will not speak only chat. I did not know how to do the stuff I needed to fix my problem . Waited more than a week to get help with Iprescribe. Switched to MD TOOLBOX and love it. Never going back.

April J.

Verified reviewer

Hospital & Health Care

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed January 2025

Horrible system

This has been the most time consuming horrible tedious process I’ve ever done. There is no phone number to call I get random emails from support early early in the morning when I’m still sleep. After two months of trying to set this up, it’s still not working!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Absolutely nothing has been positive about my experience

Cons:

This system has been the worst thing I’ve ever worked with in healthcare. It’s been two months and I still don’t have my EPCS set up to prescribe controlled substances. I’ve literally given up

Teresa M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed May 2024

BRING BACK TECH PHONE SUPPORT!

Frustrating as due to trying to find support through DrFirst to help w/ re-install ID.me authenticator app and had to use the darn CHAT (for tech support?!); DrFirst NO LONGER provide phone support; without it, it's VERY INEFFICIENT; gonna look into other vendors that have PHONE SUPPORT. If there is a urgent matter, like need to get a prescription out, you're SOL.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Used to like that it was free from mobile

Cons:

NO PHONE support for technical issues. Last night, it took 2.5 hrs for tech support to assist via CHAT. I told the "live" chat rep from the beginning it will take more than 2 yrs. Sure enough...it did; so long that the rep had go due to her shift being up.

Kim K.

Verified reviewer

Hospital & Health Care

Self-Employed

Used daily for less than 2 years

Review source

Reviewed August 2023

You need to do better. Way better!

No real time support or info about how to call and get a human to resolve your problem. I do not want live chats. I want a number associated with a human being who can resolve issues! You have room for much improvement, but seeing how mediocre is the new standard for health care you all fit right in.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. It was a nightmare to get on and with issues it was a labyrinth of roadblocks to try and navigate a solution. Thanks for nothing!

Cons:

Lacking in customer support . Put in a ticket. No call. Responded back with email. Four days later got an email asking what is the best time to call! How about when you get the message.

Reasons for switching to Dr. First

Pathetic customer service. Issue is still not resolved.

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