Eldermark 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Eldermark is right for your practice?

Our Electronic Medical Records Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Eldermark

4.6

(37)

Pricing

Starting at $1.00 per month

About Eldermark

Eldermark’s comprehensive software is built for the business of senior living. Centralize and connect all your senior living software like EHR, EMAR, resident engagement, marketing, billing, and more onto one platform. Make informed decisions quickly and accurately with data-driven insights, built-in analytics, and a simple, connected user interface. Eldermark is built to help senior living operators, investors, and management groups increase revenue, enhance care, simplify work, and create more meaningful resident outcomes.

Visit eldermark.com to experience the transformative power of centralized, simplified software, and predictive analytics.

Eldermark Screenshots

Eldermark Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Eldermark Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of Eldermark
Access Controls/Permissions
Activity Dashboard
Activity Planning
Activity Tracking
Admissions Management
Alerts/Escalation
Alerts/Notifications
Appointment Management
Assessment Management
Attendance Tracking
Audience Targeting
Audit Trail
Automated Scheduling
Billing & Invoicing
Calendar Management
Campaign Management
Care Plan Management
Charting
Client Management
Clinical Care
Compliance Management
Contact Database
Contact Management
Customizable Forms
Customizable Reports
Customizable Templates
Documentation Management
Document Management
Document Storage
Electronic Payments
Email Management
Employee Management
EMR/EHR
Event/Activities Planning
File Sharing
Financial Management
Forecasting
For Long Term Care
Forms Management
For Nursing Homes
Geriatric Care
Healthcare Compliance
HIPAA Compliant
Incident Management
Invoice Management
Lab Integration
Lead Management
Marketing Automation
Meal/Nutrition Management
Medical Management
Medication Alerts/Warnings
Medication Database
Medication History
Medication Management
Mobile Access
Monitoring
Nursing Forms Tracking
Patient Communications
Patient Management
Patient Records Management
Pipeline Management
Point of Care System
Predictive Analytics
Referral Tracking
Reminders
Reporting & Statistics
Resident Assessment
Revenue Management
Scheduling
Search/Filter
SOAP notes
Social Media Integration
Staff Management
Staff Scheduling
Task Management
Task Scheduling
Third-Party Integrations
Transaction Management
User Management
Workflow Management

Eldermark Integrations

Caretime

ActiveDEMAND

ServiceTrac

eMenuCHOICE

Espresso

EasyShifts

See all 9 integrations

Eldermark User Reviews

Overall Rating

4.6

Ratings Breakdown

78%

11%

Secondary Ratings

Ease of Use

4.4

Value for money

4.7

Customer support

4.8

Functionality

4.3

Lori A.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Reviewed September 2024

Eldermark Experience

My customer experience contact-[sensitive content hidden] has been great. She understands the needs of the community and works with communities to get their needs med. Anytime I have a concern, [sensitive content hidden] is there to assist.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to obtain just about any type of data to support the clinical arena

Cons:

The legacy version is not web based. It is cumbersome and it is not intuitive. I understand there is a web based version that is in beta testing. Looking forward to when this will be ready for general use.

Reasons for choosing Eldermark

Glennis/Aline was limited in ability to customize to resident needs and running reports.

Caroline L.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Reviewed September 2024

Thank you!

Excellent!! From the initial meeting to the support through the conversion process along with the support after implementation. [sensitive content hidden] were awesome!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The communication, the training and the availability of Eldermark staff to answer any and all questions on a timely manner. The friendliness of the whole team was awesome!!

Cons:

The only 'con' would be the time it took to get everything situated and ready to roll. I wish that could have been a shorter process.

Reasons for choosing Eldermark

Already in use in our facility and the support of the Eldermark team.

Patricia W.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Eldermark Clinical EHR Functionality / User Support Feedback

I have worked with Eldermark for 20 years so it has been a work in progress, building relationships, and sharing experiences. I love the support model because it provides a quick resolution while the user is on the all with the support person. I feel my experience and knowledge is respected. Eldermark and Ecumen can work together to come to a common ground on requests. I have had times where I think Eldermark has not explored the needs of their clients enough and sometimes seems to wait for the user to ask where certain things are. Examples: AL Licensure 8/1/21 Not prepared to create a lease, SA, and additional addendums with a full electronic signature. The e-signature that was there was not fully functional. Not prepared to add the new MN Client Rosters until we asked. They are ready now and in use. We always have had lots of assistance when we reach out. [SENSITIVE CONTENT] have been wonderful to work with. We can be honest and respect what we share.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The eMar is user-friendly and offers lots of options. The Assessment w/ Pts driven Level of Care has a good customizable process to capture services in a detailed manner.

Cons:

It is a deficit that Service Minder is not web-based. The user interface is antiquated because of it and certain functionalities can't be used. Download documents in the lease setup which creates users to have to use a partial paper process.

Reasons for choosing Eldermark

Ecumen chose to stay with Eldermark because of our long-term use of the product and working relationship. We have spent years customizing the product to company processes and know that well. We want to fine-tune our standardization and use more of what Eldermark has to offer.

Angie L.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 6 months

Reviewed October 2024

New and Improved!

Great! I had worked with the system at another facility and loved it. Was very excited to get it here.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love how they are always willing to answer any questions I might have. It so great to have a new and improved system.

Cons:

Just that you have a different person for the clinical, and billing. But hasn't been a big deal.

Reasons for switching to Eldermark

I didn't do what I needed it to do for the assisted living.

Steve K.

Verified reviewer

Facilities Services

11-50 employees

Used daily for less than 2 years

Reviewed May 2025

Eldermark Support Positive Exerience

Very satisfied with the overall experience. Biggest challenge is to have all staff and users to slow down a bit and USE the support to solve issues or challenges and then SHARE the knowledge with others ... we are all so busy serving our seniors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quick and efficient solution to my issue, through the eldermark support system. This was an issue that could not have easily been solved without the knowledge on the back end of the support tech person.

Cons:

Nothing really ... every time I get support assistance, I tend to learn something new that is useful.

Sarah V.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed February 2025

Stellar Software and Excellent Team

We've been using Eldermark for nine years and have always received excellent support and training. Eldermark will always be our top choice!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Eldermark is fantastic; easy to use, and if you ever need help, their support team is always there to assist and guide you.

Cons:

No cons, just excited to get started with Eldermark Next!

Adrienne F.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed September 2024

Success with Eldermark

Overall, I have had an extremely positive experience with Eldermark. All too often, companies say they listen to your feedback, but Eldermark really shows this. They keep you updated with bug fixes or issues that have been noted. Their response time is amazing and all their staff are really knowledgeable about the products they are working with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is pretty user friendly and easy to navigate through. Your Billing, Clinical, etc. are all in one place and work with each other. There are many options available and the Eldermark Team is ALWAYS listening. They listen to any issues you are having and are quick to resolve them! They listen to your concerns on what can make your business more successful and time management friendly. Most of the time, they already have a system/product available, however, they are more than eager to develop if it is not currently an option. They are always looking to make the product better and more efficient for YOUR business. Training - there is so much training offered not only though Webinars and video, but you can schedule a training for your Team with Eldermark, and they schedule according to your needs. No topic is left uncovered and the floor is opened for any additional issues to discuss.

Cons:

There are a lot of hidden reports that could be utilized more frequently, but difficult to navigate

BONITA K.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed May 2025

Great Assistance

They have always been so helpful, and give me training directions for future knowledge

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The person on the other line was extremely helpful

Cons:

nothing really, the only thing that happened was I was disconnected once.

solomon c.

Verified reviewer

Management Consulting

501-1000 employees

Used weekly for more than 2 years

Reviewed September 2024

IT support

You guys get a A + in my books .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

IT support teams are amazing. Professional/ knowlegeable.

Cons:

I hope eldermark move away from RDP eldermark and 100 percent web based. I know you guys have beta program but still. Also move away from TSprint < its hit or missed.

Annie M.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used daily for more than 2 years

Reviewed August 2024

Eldermark Review

I have been with Eldermark for almost 9 years and I have enjoyed our partnership.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team, the quickness to respond and assist, the setup of the system and how it looks, and the ease of use. Eldersmarts and Dashboards are my favorite!

Cons:

Alert charting notification, late entry note doesn't enter in chronologically

Showing 1 - 10 of 37 Reviews

See All Reviews