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Epic vs NextGen Office

Updated February 5, 2026

Epic vs NextGen Office: Which is best for you?

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Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
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Top Rated
  Features
HIPAA Compliant
4.93
Compliance Tracking
4.88
Client Portal
4.75
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Document Management
4.56
HIPAA Compliant
4.55
Payment Processing
4.50
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Integrations
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InstaMed
InstaMed
Doctible
Doctible
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Pros / Cons
  • EPIC has really helped me in my job in Home Health by allowing me to see real time patient information past and present so that we may provide timely care with necessary documentation.
  • Epic was not very friendly when it comes to searching patient information, you have to give multiple identifiers to search for a patient.
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  • All other EHR/PM systems have that open API which enable us to seamlessly access the system and improve our patient experience, office workflow, and modernize our processes.
  • We often find faxes delayed, but NGO support fails to provide any meaningful update during the questionable period.
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Ease-of-Use
Highest performing feature
in the comparison
4.1/ 5
3.9/ 5
Value for Money
Highest performing feature
in the comparison
4.1/ 5
3.7/ 5
Customer Support
Highest performing feature
in the comparison
4.2/ 5
4/ 5
Functionality
Highest performing feature
in the comparison
4.4/ 5
3.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2025
Advisor
  Recommendations
N/A
108 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad