Experity 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Experity

4.3

(205)

Pricing

Pricing available upon request

About Experity

Experity is a software offering a comprehensive suite of solutions designed to streamline operations and improve patient care. With a focus on urgent care and on-demand healthcare, Experity's software solutions are tailored to meet the unique needs of these fast-paced environments.

One of the key offerings from Experity is their electronic health record (EHR) system. This EHR solution is specifically designed for urgent care centers, providing a user-friendly interface that allows for efficient documentation and access to patient information. The system includes features such as customizable templates, e-prescribing capabilities, and integrated lab and imaging orders, all aimed at improving workflow and enhancing the quality of care provided.

In addition to their EHR system, Experity also offers a practice management solution. This software enables urgent care centers to streamline administrative tasks such as appointment scheduling, billing, and revenue cycle management. With real-time reporting and analytics, healthcare providers can gain valuable insights into their operations, helping them make informed decisions to optimize efficiency and profitability.

To further enhance...

the patient experience, Experity provides a patient engagement platform. This solution allows patients to easily schedule appointments, access their health records, and communicate with their healthcare providers through secure messaging. By empowering patients with these tools, Experity aims to improve patient satisfaction and engagement, ultimately leading to better health outcomes. Another notable offering from Experity is their telemedicine solution. This software enables healthcare providers to offer virtual visits, allowing patients to receive care remotely. With integrated video conferencing and secure messaging capabilities, providers can deliver high-quality care while reducing the need for in-person visits. This telemedicine solution also integrates seamlessly with the EHR system, ensuring that patient records are updated and accessible across all platforms. Experity's software solutions are backed by a team of experts who provide ongoing support and training to their clients. With a commitment to customer success, Experity aims to ensure that healthcare providers can fully leverage their software to achieve their goals of delivering efficient, high-quality care. Overall, Experity offers a comprehensive suite of software solutions tailored to the needs of urgent care and on-demand healthcare providers. With their EHR system, practice management solution, patient engagement platform, and telemedicine offering, Experity is empowering healthcare providers to streamline operations, improve patient care, and drive better outcomes. Urgent-care-specific features in Experity’s EMR/PM use complaint-driven logic, real-time chart updates, and automation that allows you to register patients in under two minutes and chart 90% of the most common visits in under 60 seconds. Experity’s platform is designed to reduce door-to-door time, simplify billing processes, raise patient satisfaction, improve patient care, and increase throughput. Some capabilities that support this include: - Built-in payer guidelines and real-time insurance verification - E/M and CPT coding recommendations based on the latest regulations and provider documentation - One-click discharge plans - Balance-due text reminders - Credit card on file - Auto-populating documentation templates - Differential diagnosis - Custom reporting - Integrated digital payment solutions A newly available integrated Business Intelligence tool offers unrivaled visibility to the most critical clinical, operational, and financial metrics for urgent care success. Additionally, Experity facilitates integrations for online scheduling and patient queuing, SMS messaging, e-prescribing, lab integration, and payment processing.

Experity Screenshots

Experity Pricing and Plans

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Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Experity Features

Popular features found in Electronic Medical Records
Claims Management
Clinical Notes
Clinic Interoperability
Communication Management
Compliance Tracking
Decision Support
E-Prescribing
Medical Billing
Patient Portal
Patient Scheduling
More features of Experity
Appointment Scheduling
Automated Scheduling
Charting
Claims Scrubbing
Code & Charge Entry
Coding Assistance
Customizable Templates
Drug Reference Database
Dunning Management
EDI
Electronic Payments
EMR/EHR
For Urgent Care
HIPAA Compliant
Historical Reporting
Insurance Eligibility Verification
Invoice History
Lab Integration
Meaningful Use Certified
Multi-Location
Multi-Physician
ONC-ATCB Certified
Order Entry
Patient Engagement
Patient Intake
Patient Records Management
Payment Collection
Practice Management
Records Management
Reminders
Remittance Advice
Reporting & Statistics
Revenue Management
Scheduling
Self Service Portal
SMS Messaging
Telemedicine

Experity User Reviews

Overall Rating

4.3

Ratings Breakdown

60%

28%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.4

Functionality

4.2

LISA T.

Medical Practice

51-200 employees

Used unspecified for more than 2 years

Review source

Reviewed January 2019

DocuTap from the begining to WOW!!!!

Previously 4

DocuTap makes it easy to BRING IN THE MONEY!

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Previously 4

Functionality

Previously 4

Pros:

I have been using DocuTap for 4 years now and love, love, love this software and company. Extremely innovative, friendly, and just NICE. Never a dull moment, great new features and the employees enjoy their jobs, and it shows. I have been to DocuTap in SD and if you have the chance go, you'll be SOLD!

Cons:

The adaptability, whatever situation your clinic is in - new, transition, growth, etc. It will work for you.

Steven G.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Docutap

I like it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is fairly simple to use on a basic level. Patient check-in and check-out can be very easy. Adding a new patient is simple. Only issue is it is very easy to make duplicate patients.

Cons:

Once you need to do anything beyond the basic functions, one may find themselves in the weeds fairly quickly. I had a ticket open for almost 2 years.

Sara W.

Used unspecified for more than 2 years

Review source

Reviewed December 2017

Not so great...

Previously 4

Lots of headaches. Billing side was especially problematic.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 4

Customer support

Previously 4

Functionality

Previously 4

Pros:

Urgent Care specific. It was nice to not have to set up the system to not include things not applicable to urgent care.

Cons:

Seems intuitive at first, but there are so many tips and tricks that you have to remember. We had a lot of trouble with new and PRN staff disliking the product. Also, we used their RCM and it was a NIGHTMARE! There are a lot of things we WISH it could do (that many other EMRs can do) that it just can't.

Verified

Reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Docutap for beginners

This is our only documentation software. I am familiar but ithers who are over 50 get frustrated very easily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy way to set up profiles to download ROS, d's us up to date with codes, too many clicks I like the medicine rx favorites

Cons:

Free text doesn't support higher billing codes Medications could be streamlined

Kate H.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Solid EMR

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It works well in an urgent care setting. It gets the job done, and, if you set it up correctly to begin with, offers a simple, easy-to-use EMR.

Cons:

A lot of the functionalities are not built out. You will press a button, but often nothing happens. If they could build out some of the functionalities that they tease with, then it would be awesome! Additionally, the quality of customer support is extremely inconsistent.

Syed Waseem H.

Verified reviewer

Medical Practice

51-200 employees

Used daily for free trial

Review source

Reviewed June 2022

Nonflexible Billing and Charge Entry

Not great. Very basic software for very basic tasks. If you are an experienced biller who has grip on billing cycle and know how things work this is not for you. Its only good for a new user who just started in this field and only know how to do things Experity's way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It barely passes as an EHR. Just enough functionality to work the basic tasks of Billing and Coding. Nothing special to like here or count as pros.

Cons:

Very non flexible. Payment Posting is a mess. There are no navigational features to move between different functions of the Software. Trackability of things is the second major issue. Keeping track of payments, charges, or patient balance is very hectic. Database wise its also not up to par, you cant see any historical data within the software. every thing needs a report to be extracted. if you want to see charges between two dates, you need a report, if you want to see payment between two dates you need a report, if you want to see patient visits between two dates you need a report.

Reasons for switching to Experity

To regret

Verified

Reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Room fo improvement

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is designed specifically for an Urgent Care Clinic and covers all activities and needs that an Urgent Care clinic needs.

Cons:

The interface is not user-friendly. It is not Occ med friendly.

Verified

Reviewer

Hospital & Health Care

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed October 2018

Just because it's the best, doesn't mean it's great.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

This is the best EMR/PM for the industry. Docutap understands the overall goal of urgent cares is speed and patient volume, and they designed their interface with that in mind. I have not seen any EMR be better suited for the industry in terms of simplifying the patinet check-in process and doing the most with the least amount of information.Additionally, the analytics capabilities are very great.

Cons:

The billing side is extremely buggy. For example, if you have to change the credit card on file of a patient, your entire computer will freeze for 2 minutes. This is not a user-specific error, this is commonplace among every Docutap user as far as I've heard. There are multiple other bugs with the billing cycle such as having to reset the payment method for no reason sometimes.

Verified

Reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Catered to urgent care

Ratings Breakdown

Ease of use

Functionality

Pros:

dedicated to make urgent care and occ med easier

Cons:

this interface is antiquated. you can click on things it doesn't know you can click on. The flow is not intuitive.

Verified

Reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed October 2019

Urgent Care EMR

Very positive experience; intuitive and easy to use, not overly complicated and easy to print out needed paperwork for discharge etc.

Ratings Breakdown

Ease of use

Functionality

Pros:

Great system; easy to use, easy to track patients and visits. Integrates well with other systems. Not a huge amount of double-charting (like other systems), easy to populate notes and visits.

Cons:

Did not have functionality to integrate with other programs to track patients system-wide (eg. if admitted after an urgent care visit) but was more of a stand-alone clinic program.

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