Semble 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Semble

4.5

(21)

Pricing

Starting at £119.00 per month

About Semble

Semble is the interoperable electronic health record (EHR) and practice management platform designed for healthcare providers of all sizes. Whether running a single practice or leading a multi-site group, Semble connects and orchestrates every stage of the patient journey, helping to streamline care without compromising clinical standards.

Unlike legacy systems that constrain workflows, Semble is open and flexible, integrating seamlessly with preferred tools across diagnostics, billing, labs, CRM, HR and more. From individual consultants and GPs to large clinics and corporate healthcare providers, Semble empowers teams to deliver safer, faster and more personalised care.

Already trusted by over 1,600 healthcare businesses across 80 specialties and relied on daily by more than 16,000 professionals, Semble is building a better foundation for modern healthcare: one that is open, connected and ready for the future.

Semble Screenshots

Semble Pricing and Plans

Starting price: £119.00 per month

Free Trial

Free Version

Basic

£119.00

flat rate, per month

No plan information available

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Semble Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of Semble
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Appointment Scheduling
Approval Process Control
Audit Trail
Availability Management
Billing & Invoicing
Booking Management
Cancellation Management
Chat/Messaging
Check-in/Check-out
Claims Management
Client Management
Client Portal
Clinical Notes
Clinic Interoperability
Coding Assistance
Commenting/Notes
Communication Management
Compliance Management
Compliance Tracking
Confirmations/Reminders
Contact Database
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Documentation Management
Document Management
Document Storage
Document Templates
Electronic Payments
Electronic Signature
Email Management
Email Reminders
EMR/EHR
E-Prescribing
Faculty/Staff Management
File Sharing
Financial Management
For Medical Purposes
Forms Management
Historical Reporting
Immunization & Allergy Tracking
Insurance Eligibility Verification
Insurance Management
Inventory Management
Invoice Management
Lab Integration
Lab Results
Medical Billing
Medication Database
Medication History
Medication Management
Messaging
Monitoring
Multi-Channel Communication
Multi-Language
Multi-Location
Multi-Physician
Multiple Appointment Types
Multi-Provider Practice
No-Show Tracking
One-to-One Messaging
Online Booking
Online Forms
Online Refills
Online Scheduling
Outcome Assessment Tools
Patient Communications
Patient Engagement
Patient Intake
Patient Portal
Patient Questionnaires
Patient Records Management
Patient Scheduling
Payment Processing
Practice Management
Pre-Appointment Screening
Prescription Renewal
Real-Time Analytics
Real-Time Notifications
Records Management
Registration Management
Reminders
Remote Treatment Planning
Reporting/Analytics
Revenue Management
Scheduling
Secure Data Storage
Self Service Portal
SMS Messaging
Surveys & Feedback
Task Management
Task Scheduling
Telemedicine
Telemedicine Integration
Template Management
Third-Party Integrations
Two-Way Audio & Video
Video Conferencing
Video Consultations
Virtual Meetings
Virtual Waiting Room
Website Integration
Workflow Management

Semble Integrations

Stripe

Xero

Heidi

Medicall Billing Software

Semble User Reviews

Overall Rating

4.5

Ratings Breakdown

71%

14%

10%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.5

Functionality

4.1

Vicky C.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2026

Finally something that actually works and benefits patients and clinicians in the healthcare landscape.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Staff have been really supportive and flexible in helping us manage the uncertainties brought to our potential clinic by CQC delays and uncertainties. I have found the system intuitive and relatively easy to set up, especially since videos of how to do it were released. Staff are responsive, knowledgeable and friendly. The company clearly listen to customers.

Cons:

Having to set it all up from scratch again when I stopped the contract following unexpected CQC barriers.

Gareth H.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Reviewed October 2022

[SENSITIVE CONTENT], Private Practice

The support from Semble has been incredible and I am pleased to have [SENSITIVE CONTENT] on board who is always very quick, help and responsive to any queries, always on hand to help with any queries or provide direction. Overall very happy we made the switch

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been able to advance our administration within our practice management by the use of the online booking system, the sharing of information to the patients via the patient portal. Both secretary and consultant now have visibility of the appointments and letters, which we never had before.

Cons:

There could be improvements made, particularly for us is that we heavily rely on patient hospital numbers but this is not currently available in all reports from analytics and I have requested this as a feature. We do not have the ability to be able to email letters to GP as we do not have access to the NHS GP directory, with readily available contact emails.

Reasons for switching to Semble

I left the organisation in my main role and became an independent private secretary and therefore lost the access to use the systems that the hospital were using

Vendor Response

Hi Gareth, thank you so very much for the stellar review! We are so pleased to hear that are enjoying using the system and that the support you have received has been incredible! We are very pleased to hear that you have been able to advance your administration through the use of online booking, the secure sharing as well as the patient portal feature. Not to mention the letters and appointments features! Indeed, these are essential parts of a private clinic's workflow and we are so proud to be able to offer this functionality all under one roof here at Semble! With regards to the NHS GP Directory, I am so excited to inform you that this feature has already started launching, I will make sure to get in touch with the person you usually speak to so they can show you what has already been deployed and what is coming! In terms of reporting and analytics, we understand how important this is to you and this is indeed a large feature which we are currently scoping, indeed we know your requests and will certainly incorporate those into the research phase. In the meantime, please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.semble.io Kind regards, Jessica Magri Head of Customer Support

Replied November 2022

Sam Y.

Verified reviewer

Medical Practice

Self-Employed

Used daily for less than 6 months

Review source

Reviewed June 2025

Not suitable platform for a surgical practice. Beware of data loss in migration

For a busy surgical practice this platform is not fit for purpose. Shame as it could be so much more. However, the most disappointing aspect is the unwillingness of the Semble team to admit to / address the issues. Once such data loss had been identified they should have notified me immediately, rather than hide the issue. They could have also facilitated a transfer to a more appropriate provider, but instead they insisted that this was normal. I hope they use this as a learning opportunity and do better with future customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Web based platform and therefore can be accessed anywhere, however, there are a number of alternative providers these days who also offer the same, with a more comprehensive platform

Cons:

1) Migration process not fit for purpose. They lost 4% of my data including thousands of patient data items and 347 of my financial invoices. They only admitted to this after I identified issues with my financial accounts comparing against my previous provider. No notification beforehand. They initially blamed the previous provider, then stated that such data loss is typical and showed no concern about this, which is remarkable 2) The platform is unable to reproduce simple items such as letter formats satisfactorily. There is also no ability to order a theatre list without staggering patient admission times, which is unacceptable.

Reasons for switching to Semble

To move to an online platform. I regretted the switch nearly immediately as Semble were unable to recreate what I formerly had

Vendor Response

Hi Sam, Thanks for taking the time to share your feedback. We’re truly sorry to hear about your experience and sincerely apologise for the distress this has caused. Your comments highlight issues that fall far short of the standards we strive to maintain. Please be assured that we take your concerns seriously and are actively looking into the circumstances in detail to understand what went wrong and how we can prevent this from happening again. We’re committed to learning from this and improving our processes. Thank you again for your review. We are determined to use this as a learning opportunity and hope to regain your trust in the future.

Replied July 2025

Zamiel H.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

Great product for private GP services

Since initial contact with [sensitive content hidden] to finally going ahead with Semble, the experience has been easy and any technical issued I had/have were resolved quickly. I'm really happy with using Semble for a GP service EHR.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Having used Semble in another private GP clinic, I saw the benefit of its simple yet comprehensive and secure set up. Managing appointments, especially different types of appointments, is seamless and straightforward. Now I have my own online GP service, I have seen the benefits in online booking securely with pre-consultation forms easily accessible.

Cons:

So far the experience has been positive. It would be nice to see more features for adding memberships and coupon systems in the future that work off the Stripe platform which natively already allows this.

Reasons for choosing Semble

Very close between all EHR records. Ultimately, ease of use and online appointment booking system seemed the best to our team.

Domingos S.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed July 2022

Oval Medical Centre

Samble allows me to control all company activities. With one software I can control Schedules, Income, Medical records, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scheduling, integration with Website and Analytics/Reports

Cons:

I feel that the consultation template (type of questions) can be improved aiming to save Physicians time during the examination. E.g (Recall Option) Analytics should permit users to navigate back and forward on dates.

Reasons for choosing Semble

HeyDoc/Samble better fit for our needs, Easy to implement and customize

Reasons for switching to Semble

Coding of Diseases

Vendor Response

Domingos, thank you ever so much for the fantastic review! We are so very pleased to hear that you found Semble easy to implement into your business and that it fits your clinical and admin needs so well! Scheduling, online booking, website integration as well as analytics and coding are key to the success of any medical clinic and we are happy to hear that you are able to do all these things via Semble with ease. With regards to consultations; that section is going through some changes as we speak and those items will certainly be addressed. However, we would really like to get some more detail about what you are looking for so I will make sure to ask your account manager to get in touch with you about this. In the meantime, please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.heydoc.co.uk Kind regards, Jessica Magri Head of Customer Success

Replied August 2022

Ameeta K.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2025

Fairly good product let down by non existent technical support

Has most features that we were looking for. Far from perfect. But the biggest let down is the non existent and very poor technical support who do not resolve even the minor issues for several weeks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good practice management software for patient database, clinic letters, invoices. Easy interface and fairly intuitive. Good integration with Healthcode and Semble pay and more recently with Heidi AI.

Cons:

Slow to load. No place for hospital numbers. Forms not fully customisable. Data analytics clunky with the date range feature, which is really poor. Invoicing is very basic with poor features for inpatient invoicing. Lots of glitches with "code not recognised" when submitting to Healthcode for no apparent reason. Non existent technical support.

Benjamin G.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2024

Easy to Use, But Lacks Essential Features

It gets the job done, but lack of features means busy practices may find it quite tedious to manually do (and redo) too many tyhings.

Ratings Breakdown

Ease of use

Functionality

Pros:

Intuitive layout, easy to go between different tabs and functions.

Cons:

Allocating payments against invoices is very tedious as there is no option for multiple payments. It also lacks an "automatic shortfall" feature, so part-paid invoices must been manually shared with manually entered messages. The new Data tab is also a lot more complex and difficult to use than the previous "Analytics" tab.

Vendor Response

Hi Benjamin, thank you for taking the time to leave us a review. Our platform has been designed to be the most intuitive and easy to use so we are glad to hear that you found it practical. We would love to get in touch with you about the features you would like to see improved. Our product team is always happy to hear from our clients' feedback to design and offer the best product possible. In the meantime, if you have any question on our Data and Analytics feature, please contact our CS team at support@semble.io! We would love to help you!

Replied April 2024

Harjeev R.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 12 months

Reviewed September 2022

A national health screening company’s experience of Semble

Semble has reduced my medical admin time by about 70% and improved clinic efficiency considerably. There has been a measurable improvement in patient satisfaction from their experience in booking appointments to the prompt return in their results. I highly recommend this software to any private healthcare organisation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Semble as a practice management software solution has been liberating as far has time management and patient service is concerned. I hub out of 5 locations in the UK. Managing appointments across all of these locations, sending confirmation emailed and appointment reminders was hugely time consuming. Having a live dashboard for appointments and sharing a link for your calendar with your corporate clients mean I do not have to spend anytime booking and confirming appointments. The lab link system with TDL has been a game changer, creating path forms, blood bottle labels saves time in clinic as you are not spending time infilling out forms in clinic and labelling bottles. The results return via the link and are there to share with your patient instantly rather then posting hard copies or scanning hard copies and emailing them as an attachment, the system takes care of it all. Repeat prescription system is also very helpful in taking your prescribing and for auditing.

Cons:

There are very few dislikes about the software, it would be nice if patients could request repeat prescription from the software.

Reasons for choosing Semble

Discussion with [SENSITIVE CONTENT] about what I was looking for convinced me.

Vendor Response

Harjeev, thank you ever so much for the fantastic review! We are so very pleased to hear that you found Semble to be liberating and that you have managed to reduce your admin time by about 70%! We understand how essential it is to be able to manage appointments across multiple locations, automating confirmations emails & reminders and to have seamless lab integrations and we are happy to hear that you are now able to do all these things via Semble! With regards to allowing patients to request repeat prescriptions, we will get in touch with you about this as this is something which are indeed look at, so it would be great to get your feedback. In the meantime, please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.heydoc.co.uk Kind regards, Jessica Magri Head of Customer Success

Replied September 2022

Sonia T.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Semble review

It is much easier to keep clients up to date with their appointments (less DNA's). The Telemedicine option is very good and it doesn't require us to have a separate software for video consultation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use, functional and has a lot of options to customise it. The customer support it amazing, the best I have experienced.

Cons:

It doesn't get updated when information are changed on XERO accounting software. However it does work the other way around i.e if invoice is paid on Semble it will update the XERO records.

Reasons for choosing Semble

Not applicable

Reasons for switching to Semble

We needed product that is reliable to a growing practice.

Vendor Response

Thank you so much, Sonia for taking the time to write this for us! We are absolutely delighted to hear that the customer support you receive at Semble is the best you have ever experienced, we work hard to make sure that we are there to support you whenever you need us! We understand that the needs of our clinicians & medical secretaries differs from clinic to clinic and therefore strive to allow customisation as much as possible. I am very happy to hear that since using Semble you have experienced less patients not attending appointments due to the automated features Semble offers that work to improve your patient journey. In terms of Xero, a 2-way integration is definitely something we strive to achieve and will certainly get in touch with you about this. Please do feel free to get in touch with us (we love hearing from you) if you have any questions at all, or have a look at our Help Centre for any guidance: help.heydoc.co.uk Kind regards, Jessica Magri Head of Customer Success

Replied September 2022

Stacey B.

Verified reviewer

Hospital & Health Care

Self-Employed

Used daily for less than 12 months

Review source

Reviewed April 2022

Review

The changeover was easy, moving from 1 system to another can add a lot of work but everything went smoothly and within a week I was well on my way to knowing how to use it to its full potential!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Heydoc is very user friendly and avoids having to use multiple programs and clicking constantly between screens. Everything we require for use in our private practice can either be integrated or managed on Heydoc. Heydoc also have an excellent customer support service who were always on hand when we changed over from a previous system. If I have any questions or run into any technical problems someone is always at hand to help immediately which is essential when running a busy private practice!

Cons:

The only problem we have encountered with Heydoc is the video calls. Sometimes they will not connect.

Reasons for switching to Semble

Lack of customer support, a lot of downtime, unable to use previous system properly as it did not do everything we needed it to do.

Vendor Response

Stacey, thank you for your kind words! We are so happy to hear that you think Semble is user friendly and makes things easier for you and your clinic! I am delighted to hear that your experience with the support team has been excellent and the data migration from your previous system was easy and quick! We understand how daunting the thought of a data migration can be and therefore strive to make this seamless for you. In terms of video consultations, I will make sure to ask the person you are usually in contact with to get in touch to understand a little bit more around the issues you have seen. It is very important to us that the entire system works perfectly for you. In the meantime, please do not hesitate to get in touch should you have any questions, (we love hearing from you!) or have a look at our Help Centre: help.semble.io Kind regards, Jessica Magri Head of Customer Success

Replied September 2022

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