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Josh P.
Advisor, 7 years

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Updated January 14, 2026
iCare vs PatientNow: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Appointment Scheduling
5.0
Medical Billing
5.0
E-Prescribing
5.0
See All
Records Management
4.70
E-Prescribing
4.53
HIPAA Compliant
4.50
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Integrations
See All
See All
Pros / Cons
- US-based customer service is great for our needs.
- The system has very good online documentation, so if you ever get lost, it is easy to find specific help and guidance.
- Scheduling appointments is a simple process and I love the secure pay feature since we have to collect a deposit from patients.
- Terrible customer support, outdated interface, no customizable booking page to maintain the integrity of my business esthetic, $1000 to set up, monthly fees for not using “their” credit card processing, glitches with the Rxphoto app-
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Ease-of-Use
Highest performing feature
in the comparison
4.9/ 5in the comparison
3.8/ 5
Value for Money
Highest performing feature
in the comparison
4.9/ 5in the comparison
3.7/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5in the comparison
4/ 5
Functionality
Highest performing feature
in the comparison
4.9/ 5in the comparison
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2024
Advisor
Recommendations
Recommendations
20 Recommendations
107 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad