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Klara vs Phreesia

Updated January 6, 2026

Klara vs Phreesia: Which is best for you?

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Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
One-to-One Messaging
5.0
Patient Communications
5.0
File Sharing
5.0
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HIPAA Compliant
4.89
Registration Management
4.89
Customizable Templates
4.88
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Integrations
Nextech EHR & PM
Nextech EHR & PM
Intergy
Intergy
Veradigm Practice Management
Veradigm Practice Management
See All
NextGen Healthcare Practice Management
NextGen Healthcare Practice Management
Epic
Epic
eClinicalWorks
eClinicalWorks
See All
Pros / Cons
  • Klara has completely streamlined our internal communications, has enabled us to communicate with patients via text without having to setup a separate portal, and transcribes voicemails!
  • It is very difficult to merge patient's charts. If there is a phone # on both charts and we take out the # on one to merge,then we can't activate the phone # on the other chart.
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  • The customization, service, and ease of access it has created for our patients to complete forms/registration prior to visit to then allow us more time with the patient.
  • The link with Office Practicum is lacking, the card reader is antiquated, the customer service is cocky, annoying and absolutely convinced all the reason why something is wrong is your fault.
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Ease-of-Use
Highest performing feature
in the comparison
4.8/ 5
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.2/ 5
Customer Support
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad