Medesk 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Medesk

4.6

(115)

Pricing

Starting at £19.00 per month

About Medesk

Medesk is an occupational health software designed to help ophthalmologists, independent surgeons, pediatricians, and other businesses in the healthcare sector distribute workload among doctors and track patients’ retention rates. Administrators can manage online appointments and maintain electronic health records (EHR) in a centralized dashboard.

The platform enables managers to schedule reminders, follow-up patient visits, upload documents and process payments. Healthcare professionals can ensure the security of patients’ data whilst maintaining compliance with General Data Protection Regulation (GDPR) protocols. Medesk allows medical practitioners to receive feedback regarding service quality and gain insights into marketing, finance and sales operations. Additionally, teams can create customizable referral letters, prescriptions and consent forms.

Medesk offers an application programming interface (API), which lets businesses integrate the system with several third-party applications such as Google Calendar, PayU, Stripe, Xero and more. Pricing is based on monthly and annual subscriptions and support is extended via phone and email.

Medesk Screenshots

Medesk Pricing and Plans

Starting price: £19.00 per month

Free Trial

Free Version

Basic

£19.00

per feature, per month

No plan information available

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Medesk Features

Popular features found in Patient Management
Appointment Management
Billing & Invoicing
Calendar Management
Charting
Claims Management
Communication Management
HIPAA Compliant
Patient Flow Management
Patient Monitoring
Records Management
Waiting Time Tracking
More features of Medesk
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Scheduling
Assessment Management
Automated Scheduling
Booking Management
Calendar Sync
Campaign Management
Care Plan Management
Chat/Messaging
Client Management
Client Portal
Clinical Notes
Coding Assistance
Confirmations/Reminders
Contact Database
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Decision Support
Document Management
Document Storage
Document Templates
Drag & Drop
Electronic Payments
Email Reminders
Employee Management
EMR/EHR
E-Prescribing
Facility Scheduling
Faculty/Staff Management
For Medical Purposes
Forms Management
For Ophthalmologists
For Physical Therapy
For Podiatrists
For Psychiatrists
Group Scheduling
Growth Charts
Historical Reporting
Immunization & Allergy Tracking
Initial Assessments
Insurance Eligibility Verification
Inventory Management
Invoice Management
Live Chat
Medical Billing
Medical History Records
Medication Management
Messaging
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
On Call Scheduling
Online Booking
Online Payments
Online Refills
Order Entry
Patient Education
Patient Engagement
Patient Intake
Patient Portal
Patient Questionnaires
Patient Records Management
Patient Scheduling
Payment Processing
Physician Management
Physician Scheduling
Practice Management
Progress Reports
Progress Tracking
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Referral Tracking
Registration Management
Reminders
Remote Treatment Planning
Reporting/Analytics
Reporting & Statistics
Revenue Management
Role-Based Permissions
Scheduled/Automated Reports
Scheduling
Self Service Portal
SMS Messaging
Surveys & Feedback
Task Management
Task Scheduling
Telemedicine
Template Management
Third-Party Integrations
Treatment Planning
Vaccine Management
Video Conferencing
Voice Recognition
Workflow Management

Medesk Integrations

Stripe

Xero

PayU

Google Calendar

Medesk User Reviews

Overall Rating

4.6

Ratings Breakdown

74%

18%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.6

Functionality

4.4

Kelli A.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2024

Awesome medical software

I have had nothing but a great experience with Med desk! The software is so easy to use and keeps track of everything in the office! I use it for scheduling and invoicing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software is very easy to use. Keeps track of everything in the office from scheduling to invoices. We can schedule Telehealth visits

Cons:

Nothing! I love the software! Is so easy to use and everyone in the office loves it!

Vendor Response

Kelli, un gustazo que formes parte de Medesk, seguiremos trabajando para cumplir sus espectativas

Replied August 2024

Thomas v.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Review Medesk

Generally excellent - we have high clinical and medical standards and includes keeping good safe records

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Web based Can sore documents and photos Can have an organised template upon which notes can be written Good templates Excellent for contaxting GP practices to update them on our activities and request input

Cons:

1/ Medical Hx is not on one page that can be scrolled down 2/ Meds can be stored on a medications list page 3/ Problems and or diagnosis list page 4/ additional functionality has additional cost - some times this is OK, but not always eg text service integration

Reasons for choosing Medesk

Cost and value for money

Vendor Response

Hi Thomas! Thanks for the feedback and the positive review! We’re glad that you find our GP-related workflows so handy. We will continue to work on how diagnostic and medication-related information is displayed, and we’ll ensure we keep the platform as affordable as possible.

Replied October 2025

Taylor C.

Verified reviewer

Management Consulting

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Medesk review

Overall this is a good software. It has the major features needed, customer service support response time can be lengthty.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Secure EHR, scheduling, online appointment booking, telemedicine, payment for services, prescribing AND reporting analytic all in one place! Makes my daily work life easier and my patients also have records and payments at their fingertips!

Cons:

Seems to have less customization than similar programs.

Vendor Response

Hi Taylor! Thank you for your feedback. We are sorry that you encountered difficulties while using the platform. We have recently made some significant changes to the way we handle support requests, offering a range of different communication options and much faster response times. We will definitely continue working on ensuring the platform is increasingly customizable, and we would love to hear your ideas. Please share your email address or get in touch at support@medesk.net if you would like us to confirm the presence of any specific features.

Replied October 2025

Robert L.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Reviewed December 2020

Excellent product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the fact that this is cloud based and so you can access it from anywhere and don't have to worry about backing up, etc. It is also very reasonably priced and yet it is very powerful software that is always adding features and listening to their users' feedback with regard to what new features to add. I have to say their customer support is second to none as well. They respond so quickly and get any problems sorted almost instantly. Very happy with this software.

Cons:

They are always adding features and do listen to their users' ideas, but it remains a bugbear that they don't have the facility to do postcode lookups. You can get around this by installing an extension in your browser, but virtually all their competitors have this functionality built into the software.

Vendor Response

Hi Robert! Thanks for the feedback and the positive review! We’re glad that you find Medesk so convenient to use anywhere you need, and we are pleased to hear that you’re satisfied with the efforts of our customer support team. We will continue to work on making the handling of addresses easier and more efficient.

Replied October 2025

Emil G.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2021

A must-have solution for a healthcare clinic!

Very happy, multiple functionalities. Will definitely continue using.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support is fantastic, both chat support and direct zoom call.

Cons:

It is so comprehensive that it requires someone familiar to do the initial setup and customisation.

Reasons for choosing Medesk

It is very relevant to the specific field of healthcare we operate in.

Vendor Response

We really appreciate your kind words and we are thinking of how we can simplify the Medesk setup process in the future.

Replied October 2021

Christina C.

Verified reviewer

Accounting

2-10 employees

Used monthly for free trial

Review source

Reviewed August 2025

Review of Medesk

Good, as it is an easy platform to use. I can see why business/doctors would want to use this for their patients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good for patients who want to see their appointments or access other information easily. Self-help is available through this app.

Cons:

I have encountered some glitches when using this app, but I haven't used it long enough to determine if it is very problematic.

Anish A.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

medesk functionality ok but no support from the customer service

very poor service and need lot of improvements

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

functionalities is ok not anything advnaced than cheaper options.

Cons:

lack of support and not user friendly.sms functionlaity is outsourced and very cumbersome.whiotellable option is non-exiistent waited for over 6 weeks to get white lablelled portal with no help from team.

Vendor Response

Hi Anish! Thank you for your feedback. We’re sorry that you encountered difficulties while using the platform. We have taken your feedback about SMS functionality on board, and we have significantly simplified the process of setting it up and using it. We strived to handle your needs as quickly as possible, and we prioritized the SMS functionality to ensure that patients booking online would receive their verification codes in a timely fashion. We have also overhauled our approach to customer support, speeding up response times, turnaround time, and the number of different ways you can get in touch for your convenience. If there’s anything else we can do for you, please share your email address or get in touch at support@medesk.net.

Replied October 2025

Evelina P.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

My own experience

On first days it scared me, but after 1 week working, my life get easier. Simple to use, quickly can find information, software is user friendly. Overall - very good experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quickly to learn, easy to use. For our small company this is the best solution for now.

Cons:

We had some troubles with additing contract, we need to have it on profile once, but still I have this issue. Also it was a little bit difficult with invoices, but after support, now is quick :) We need more report, a little bit difficult to create for simple user as me.

Vendor Response

Hi Evelina! Thanks for the feedback and the positive review! We’re glad that you find Medesk useful for your small business, and we look forward to helping you grow. We will continue to work on making custom reports easier to make yourself, but do share your email address or reach out to our support team at support@medesk.net or via the live chat for any extra work you need done.

Replied October 2025

Nesley R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Powerful App

We used it in a lot of things like registration, scheduling, invoicing, patient que, task assignment and many more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The navigation and features are fully packed. All you need are all there.

Cons:

If you are a beginner, It's a bit confusing but you will appreciate it if you actually use it for patients.

Reasons for choosing Medesk

Because of the multifeatured offers, and the fast action of the team are so incredible. They solve the concerns in no time. They are all approachable, and response right away. I definitely recommend it.

Vendor Response

Thank you very much for your kind review! It really inspires us to work hard and continue to improve the Medesk platform.

Replied September 2021

Dessislava T.

Verified reviewer

Cosmetics

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Unprofessional company

Terible experience .I lost one month talking to the company and felt that I am asking them for a favour until I lost my patient and cansal my direct debit for the Medesk I have also ask for refund of the first monthly pay as I never managed to use the softwere and still no refund given Medesk has just took the money and no any customer services support,I was not given access to ther product and services for 1 months

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was not given access to the softwere for 1 months customer support team were to busy to deal with my Company request After 1 months I managed to log in from my phone only.When I log in all the consnt forms were not in the system I did not like this Company but had to rate one star in order to do the review

Cons:

I was not given a chance to use the soft where

Vendor Response

We are very sorry that you felt unable to use our platform. Our customer support team tried to contact you on multiple occasions to provide support, including several offers of a free visit to your clinic to help you. Unfortunately, you chose not to accept. If you would like to take advantage of our in-person support, we would be happy to try again and give you free access to Medesk for 2 weeks so that you can truly appreciate all the features of the system.

Replied October 2019

Showing 1 - 10 of 115 Reviews

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