MidexPRO 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MidexPRO

4.9

(109)

Pricing

Starting at £0.01 per month

About MidexPRO

MidexPRO is one of the UK's leading providers of private practice management software. The intuitive system enables individuals, practitioners and consultant groups to run busy practices easily and efficiently.

Appropriate for medico-legal work, secretarial services, multiple clinicians, and billing companies to process requests. The platform is optimized and cloud-based, allowing for an individual, to access MidexPRO across the world at any time, with a web-enabled device.

MidexPRO offer a suite of features that include a patient portal, Xero integration, GDPR compliance, diary and SMS reminders, payment links, health code for eBilling and many more choices to support practice needs.

The software team also has extensive experience in moving client data from one provider to MidexPRO.

MidexPRO Screenshots

MidexPRO Pricing and Plans

Starting price: £0.01 per month

Free Trial

Free Version

Basic

£0.01

per user, per month

No plan information available

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MidexPRO Features

Popular features found in Medical Practice Management
Appointment Management
Charting
Claims Management
EMR/EHR
E-Prescribing
HIPAA Compliant
Medical Billing
Patient Intake
Patient Portal
Patient Scheduling
Physician Scheduling
More features of MidexPRO
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Bill Payment
Booking Management
Calendar Management
Calendar Sync
Client Management
Client Portal
Communication Management
Compliance Management
Compliance Tracking
Confirmations/Reminders
Contact Database
Credit Card Processing
Customer Database
Customer History
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Document Templates
Drag & Drop
Electronic Payments
Email Management
Email Marketing
Email Reminders
Employee Management
For Healthcare
For Medical Purposes
Forms Management
GPS
Historical Reporting
Insurance Eligibility Verification
Insurance Management
Inventory Management
Invoice Management
Live Chat
Mobile Access
Multi-Location
Multi-Physician
Multi-Provider Practice
No-Show Tracking
Online Booking
Online Intake Forms
Online Payments
Patient Engagement
Patient Management
Patient Records Management
Payment Processing
Physician Management
Practice Management
Real-Time Notifications
Real-Time Reporting
Recall Tracking
Records Management
Recurring Appointments
Recurring/Subscription Billing
Referral Tracking
Reminders
Reporting & Statistics
Revenue Management
Role-Based Permissions
Scheduling
Secure Data Storage
Self Service Portal
SMS Messaging
Task Management
Task Scheduling
Template Management
Third-Party Integrations
Two-Way Audio & Video
Video Conferencing
Video Consultations
Waiting Time Tracking
Website Integration
Workflow Management

MidexPRO Integrations

Mailchimp

Whereby

EVO Payments

Heidi

Xero

Compucare

MidexPRO User Reviews

Overall Rating

4.9

Ratings Breakdown

91%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.7

Miriam S.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2022

My preferred practice management software, so easy to use and integrate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So easy to use, plus great customer service.

Cons:

Honestly, it's so good, that there's not much to complain about, and over the last decade, any time I've found an issue, they've fixed it and improved the product!

Vendor Response

Thank you so much Miriam for taking the time to leave a review of MidexPRO. I will pass your comments on to the team who I know, will be really pleased to know, we meet you needs. We look forward to continuing to provide excellent customer service and robust, secure, software. Kind regards Caroline Corrigan Operations Director.

Replied March 2022

Claire B.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Best PPM software on the market

Great experience with Midex Pro as a software and also the Midex Pro team who are always happy to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Midex Pro is a fantastic software for private medical practice management. It has all the features needed to run a practice smoothly. No additional software is required. Great customer service too.

Cons:

Could do with a multi practice task assignment feature for secretaries handling multiple practices at once.

Reasons for choosing MidexPRO

Midex Pro is significantly better for individual consultants.

Vendor Response

Hello Claire, I hope you’re doing well. Thank you for sharing your thoughts on MidexPRO—your detailed insights help us grow and improve every day. I’m especially grateful for your praise of our Support Team. They work hard to be both knowledgeable and responsive, and I’ll be sure they see your kind words. You also mentioned a few concerns, and I’d like to understand them better. One of our team members will reach out to discuss this in more detail. Thanks again for your time and honest feedback. It’s invaluable to us as we continue refining MidexPRO. Warm regards, Nathan Howse - Support Team Leader

Replied July 2025

Lauren J.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed April 2023

Midex Review 25.04.23

My overall experience of Midex has been successful and beneficial as it has allowed both myself and my Consultant to easily access information on a patient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I most like about Midex is that it allows you to look up patient information in one place quickly and all the information about a patient is stored in an easy to locate way in date order.

Cons:

The one thing I don't like about Midex is on the 'document comments' function within the 'actions tab', when you enter comments it does not show if these have been read, seen or displays the date they were posted and by whom to allow an audit trail to be kept and to also make sure that messages have been read.

Vendor Response

Thank you Lauren for taking the time to leave a review of MidexPRO. I am pleased to see that overall you are finding the system easy to access especially regarding Patients details. I am going to ask one of my Support team to call and understand the concerns you have with the Documents and see if we can either find you a different way to use this part of the system or see if we can tweak the function to work better for you. I will pass on your comments to the team and thank you again for taking the time to leave us a review. Kind regards Caroline Corrigan Operations Director.

Replied May 2023

David S.

Verified reviewer

Medical Practice

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2025

Overall View

35 years of uninterrupted successful practice, mostly due to Midex in the background. The ability to generate clinic letters and at the same time produce invoices is very helpful. The report section is also invaluable, not least when generating reports for HMRC.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great back room support - the best. Nothing too much trouble and problems and efficiently solved. Very good value for money, especially when tax allowance is consjdered

Cons:

Nothing. There is no significant problem and there is a constant development of new features. Not all the features will be used by all, but they are there if you wish.

Vendor Response

Thank you so much for sharing such an encouraging and detailed review. We’re delighted to hear that our support team has consistently met your expectations and that Midex has contributed to the smooth running of your practice over the years. It’s fantastic to know that our features—from clinic letter generation to invoicing and reporting, continue to add real value to your workflow. We’re equally pleased that our ongoing development of new tools is appreciated, even if not every feature is needed by everyone. Your 35 years of uninterrupted success is an incredible achievement, and we’re honoured to have been part of that journey. Thank you for your trust, loyalty, and thoughtful feedback. Nathan Howse - Office Manager

Replied November 2025

Alessio A.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Calls always answered and dealt with promptly

Fantastic experience - would be even better to specialise the package for allied health (psychologists, OT, physios etc) professionals

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It covers all the needs for a healthcare SME, and the support is outstanding - there is always a (very pleasant and helpful) human ready to take a call and help

Cons:

Would appreciate the package focussing also on other professions specifically eg facilities to add psychometric questionnaires and online completion and scoring; giving patients access to own records etc

Reasons for switching to MidexPRO

security and because it makes my PA’s life and invoicing easier

Vendor Response

Hi Alessio, thank you very much for taking the time to complete a review. I'd like to say how much I appreciate your feedback and I'm delighted to hear how MidexPRO supports your business. Thank you for your comments regarding our Support Team, we pride ourselves on having a 'helpful human' ready to help and I'll ensure your feedback is passed on. With regards to your comments on broadening the package for other professions I've noted them for future reference. Once again, thank you for your feedback, it's much appreciated. Lisa Darby, Operations Manager.

Replied January 2025

Jamie M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

Great service and team

Open and transparent with communication. Honest, and to the point of the conversation. Great from start to finish.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service was great. Dan was super helpful throughout and always on hand to answer questions.

Cons:

Nothing so far. We are new to the system and at the moment, we require some adaptive changes to support our practice as we make the changes from one system to Midex. The team are open to supporting these developments, so lets wait and see!

Reasons for switching to MidexPRO

Billing management directly linked to the Midex system.

Vendor Response

Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you’ve had a positive start with MidexPRO and that Dan and the team have been helpful throughout your onboarding. We truly value open and honest communication, so it’s great to know that this came through in your interactions. We also appreciate your feedback regarding the adaptive changes needed to support your practice. Your input is incredibly valuable, and we’re committed to working closely with you and supporting you every step of the way. Thanks again for choosing MidexPRO—we’re delighted to have you on board! Nina Gould Operations Manager

Replied August 2025

Jane C.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2024

Easy to use

It's been great. It was a bit aggravating during the changeover that some things about the way the system works were not made clearer, as I fully utilise the system and personalise it. Meant that I had to redo a lot of things but now it's up and running it's not a problem.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and has lots of easy to use features once you get up and running. Love the bulk payments section.

Cons:

When typing, if caps lock on, it doesn't switch round as in word to make initial cap with lower case following. Can't duplicate a GP etc from another so you have to fill in a complete new dataset each time - really annoying. No self completing drop downs for addresses etc

Reasons for switching to MidexPRO

The above was not what I had but it didn't have PPM and it wouldn't let me leave it blank. Wanted something online so I didn't need to run a server. Also, wanted more functionality than was available.

Vendor Response

Good morning Jane, thank you very much for taking the time to review MidexPRO. I'm delighted to hear that the system is easy to use and that you love the bulk payment section for invoices. With regards to your comments about duplicating GP's this is possible and i will ask one of the Team to reach out to you and show you how to speed this process up. Lisa Darby Operations Manager

Replied December 2024

Jenny D.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

Excellent and an efficient service

I have found MidexPRO to be extremely easy to use, makes my working day more efficient. Consultants are happier as they can access their database wherever they are (working in the NHS, abroad etc). The staff are very helpful and friendly, and will respond to any query in a timely fashion.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is quick, efficient and easy to use. The staff are friendly, very helpful and knowledgeable

Cons:

There is nothing not to like. I wish I had found MidexPRO sooner!

Reasons for switching to MidexPRO

A couple of consultants had looked into MidexPRO and thought it would be beneficial. I trialled it with them, though it was an excellent product so introduced to further consultants and I am still advocating it.

Vendor Response

Good morning Jenny, thank you very much for taking the time to review MidexPRO. I'm delighted to hear that the system is easy to use and makes your working day more efficient. Lisa Darby Operations Manager

Replied January 2025

Cassie M.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2024

Midexpro for med secs

Very positive. The support is generally immediate which is so valuable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Speed and ease of use. Accessibility and support.

Cons:

The encryption. This is a niche concern probably only relating to letters sent to GPs - they don't like it. A lot of surgeries are advised not to click on a link.

Reasons for switching to MidexPRO

We were moving from a hospital who owned the licence - DGL made it prohibitively expensive for us to buy a licence and transfer data

Vendor Response

Hi Cassie, thank you very much for taking the time to send your recent review. I'm delighted to hear that you find MidexPRO accessible and easy to use. Your feedback for support is invaluable and I'll ensure your comments are passed on. Once again many thanks for taking the time to complete the review. Best wishes. Lisa Darby Operations Manager

Replied January 2025

Nikki K.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2024

Midex Pro review

Excellent service, someone is always on the telephone when you need help, they are helpful and everything I have needed has always been sorted out for me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is easy to use to find patients and add documents etc. We had a new member of staff start last week and she has said how easy it is to use.

Cons:

The diary is difficult due to us having so many diaries and this means that double bookings can happen if lots of people try to book. I think it needs a little looking at to make it smoother for people who see patients in various locations. We have up to 4 hospitals with theatre bookings and clinic bookings. No 2 weeks are ever the same so this does make it a little complicated. Hopefully this can be looked at and made simpler somehow

Reasons for choosing MidexPRO

I looked at many companies whose names I cannot remember. MidexPRO were able to offer us what we needed and we were recommended them from another clinic. I spoke to the clinic involved and they have been with them years and were very happy.

Reasons for switching to MidexPRO

DGL we have been with for 20 years but the system was just a little old and did not offer all the products needed. We tried Medesk but were only with them 3 months as they were not at all suitable for our needs.

Vendor Response

Dear Nikki, thank you very much for taking the time to complete a review for MidexPRO. I'm delighted to hear that you find the system easy to use and that your new starters are also finding it easy to navigate. Our Support Team are always happy to help and support, thank you for your comments I'll be sure to pass them on. Your feedback on the diary feature is very important to us, managing multiple diaries is something we have discussed and I'll ensure your comments are added to the request list for further discussion. Once again, many thanks for taking the time to review MidexPRO, Kind regards. Lisa

Replied August 2024

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