Clearwave 2026: Benefits, Features & Pricing

Wondering if Clearwave is right for your practice?

Our Medical Billing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Clearwave

4.6

(33)

Pricing

Pricing available upon request

About Clearwave

Clearwave is the Patient Engagement Solution built to drive measurable results for specialty healthcare practices. Today, Clearwave is adopted by 11K+ providers and 170M+ patients nationwide. Cearwave empowers patients to schedule, register, and check in on their own—anytime, anywhere—while ensuring accuracy and efficiency at every step. Clearwave’s comprehensive patient engagement suite helps practices grow revenue, improve collections, reduce claim rejections, and expand patient access without adding staff or complexity. With trusted integrations, a comprehensive partner ecosystem, and a proven focus on efficiency, Clearwave helps practices optimize staff operations, accelerate revenue, and deliver the modern experiences patients expect. Trusted by over 500 practices nationwide, Clearwave empowers healthcare organizations to achieve measurable growth and lasting operational excellence.
What makes Clearwave’s new platform different than traditional patient engagement solutions or the experience tools offered by a PMS? In the 2025 healthcare environment, practices need more than just another digital tool or vendor—they need a solution that puts the patient in control. Clearwave’s P...

atient-Led Self-Service Platform does exactly that, allowing specialty practices to optimize staffing, accelerate revenue and deliver exceptional patient experiences. Rather than simply digitizing tasks while keeping staff heavily involved like other patient engagement vendors or PMS systems, Clearwave’s patient-led solutions are built to empower patients to take control of their healthcare experiences and reduce staff involvement in tedious administrative tasks — by over 80%. Clearwave puts the power in your patients’ hands, meeting their demands by streamlining appointment booking, check-in, communications and payment. This shift reduces staff workloads to the point where practices can drop required registration staffing numbers by 60% or more and reallocate those FTEs or cost-savings elsewhere. This patient-powered approach also simplifies collections, data capture and claims processes, which help practices get paid faster. Clearwave Scheduling: - Allow 24/7 Patient Booking: Give new and existing patients the convenience of booking appointments online, and offer an automated waitlist. See up to a 174% increase in monthly visits and save staff up to 1,500 hours per year. Reduce Call Center Strains: Provide agents a tool to drop onboarding time by 86% and improve agent booking accuracy and efficiency. Clearwave Registration: - Speed Up Check-In: With patient-led registration, like kiosks, practices see 96% patient adoption, dropping check-in times by 90% and improving patient experiences every day. All of which reduces tedious manual tasks by 87% or more. - Get Cleaner Data: Configure registration workflows based on your unique needs to ensure quick and accurate data capture. All demographic data, signed consents, scanned Insurance Card images and more flow directly into NextGen. Clearwave Clinical Intake: - Provide Modern Experiences: Give patients the option to complete clinical intake on-the-go, helping them save time at the office. - Create Efficiencies: Help staff save time and improve data accuracy by reducing staff intervention in medical history and clinical data capture. Clearwave Eligibility: - Instantly Determine Eligibility: Spot and solve insurance issues fast, present accurate co-pays at check-in, see consistent collection rates of 96% or higher. - Simplify Issue Resolution: Help staff quickly identify errors with a flagging system, so they can make corrections fast and help your practice drop claim rejections by up to 100%. Clearwave Payments: -Simplify Payments: Provide multiple options including card-on-file and tap-to-pay to make it easier for patients to pay you. - Increase Revenue: Collect co-pays, past-due balances and more right at check-in increasing collections by 112%.

Clearwave Screenshots

Clearwave Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Contact for custom quotation!

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Clearwave Features

Popular features found in Medical Billing
Billing & Invoicing
Claims Management
Code & Charge Entry
Compliance Tracking
Dunning Management
Insurance Eligibility Verification
Practice Management
Quotes/Estimates
Remittance Advice
More features of Clearwave
Activity Dashboard
Activity Tracking
ADA Compliance
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Automated Scheduling
Booking Management
Cancellation Tracking
Claims Scrubbing
Client Portal
Communication Management
Compliance Management
Confirmations/Reminders
Contact Database
Customizable Branding
Customizable Forms
Customizable Reports
Customizable User Interface
Data Import/Export
Digital Signage
Digital Signature
Electronic Payments
EMR/EHR
Forms Management
For Ophthalmologists
For Orthopedics
HIPAA Compliant
Historical Reporting
Insurance Verification
kiosk
Live Chat
Medication History
Messaging
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Language
Multi-Location
Multi-Physician
Onboarding
Online Intake Forms
Onsite Registration
Patient Communications
Patient Education
Patient Engagement
Patient Intake
Patient Questionnaires
Patient Scheduling
Payment Collection
Payment Processing
Performance Metrics
Physician Management
Physician Scheduling
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Scheduling
Secure Browsing
Self Check-In/Check-Out
SMS Messaging
Third-Party Integrations
Touch Screen
Usage Tracking/Analytics
User Session Management
Virtual Keyboard
Wait List Management
Wireless Internet Access Control

Clearwave Integrations

ModMed

NextGen Office

athenaOne

Athena

Veradigm EHR

NextGen Enterprise

Clearwave User Reviews

Overall Rating

4.6

Ratings Breakdown

76%

15%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.4

Functionality

4.4

Megan T.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Clearwave (CW)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support is very responsive and ready to help. Easy to use and to teach new staff how to use. Our front desk staff enjoy using it.

Cons:

I wish the benefits pulled for surgeries was more robust. We'd love to check all of our benefits, including surgeries copays/ded/etc. on Clearwave, but it doesn't go quite in-depth enough for that aspect.

Reasons for choosing Clearwave

At the time we liked the interface better and teachability.

Andrea H.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Great Product - will not disappoint

excellent. really great customer service, super helpful all the time. and overall great product to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

very easy to utilize. very patient friendly

Cons:

credit card woulds always get stuck in the machine LOL

Reasons for choosing Clearwave

better patient experience seemed to be a better product

Carroll P.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Awful Customer Experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Helpful software, but patients do not like using it.

Cons:

Clearwave does not do business the right way.

Albert F.

Verified reviewer

Health, Wellness and Fitness

501-1000 employees

Used daily for more than 2 years

Reviewed March 2020

Support is Exceptional

Clearwave has been an amazing partner. They listen to our crazy ideas and often help us implement them by coming up with a creative solution. They are extremely responsive... In fact, I use the term "Clearwave Level Support" to mean... Wow! The best support I've experienced in many years...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Well, the most impactful result of implementing Clearwave was the elimination of lines during Registration. Our Staff and Patients loved that.

Cons:

I have to reach deep for any complaints... Perhaps the fact that higher level logic is not associated with custom fields. We may be unique in our extensive use of those though, so I am not sure how much that would affect a normal customer.

Reasons for choosing Clearwave

The kiosk model fit our environment better than the tablet model.

Jason B.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 2 years

Reviewed March 2020

Clearwave in a Urology Practice

Clearwave has excellent customer service and has been a great partner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The kiosk are very user friendly. They verify eligibility, collect patient payment, and improve the speed and accuracy of the registration process.

Cons:

The integration with some electronic health records are limited.

Reasons for choosing Clearwave

Clearwave is a free standing kiosk versus a tablet. We thought the kiosk was more patient friendly and would be a better long term investment.

Bradley D.

Verified reviewer

Medical Practice

201-500 employees

Used daily for less than 2 years

Reviewed March 2020

Clearwave

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Implementing the Clearwave kiosk, has streamlined our check-in process across the board. Before Clearwave, our patient's were required to fill out at least 7-10 pages of information, in order to update their records for the visit date. We are now down to one page, with the potential to go paperless by the end of the year! The savings in paper & ink alone have saved us thousands of dollars. The mobile pre-check is also pretty convenient for tech-savvy patients. I'm also very impressed with their development team, and the fact that they listen to feedback from the users, and discover ways to improve the Clearwave experience.

Cons:

Due to limitations within our EMR, we are unable to access all of the features available with Clearwave, but we are very satisfied with our current capabilities, and look forward to the new functionality once we switch to a different EMR platform.

Amanda W.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 2 years

Reviewed March 2020

Clearwave Kiosk

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration process with our practice management system was seamless and the support staff was very attentive throughout the whole process. The Clearwave kiosk is very user-friendly and helps to relieve time and stress from our welcome desk staff members. In addition, our wait times have lessened, patients are now able to pre-register electronically before their appointment so there are less demographic errors since we are not having to manually enter the data, the insurance eligibility verification feature is more advanced than our practice management offers, our patients now have the option to receive text/email appointment reminders in English or Spanish, and our total collections have increased significantly.

Cons:

Sometimes it feels like we are not utilizing Clearwave to the best of our ability due to the fact that our primary patient demographic is elderly and tends to be hesitant toward new technology.

Cordero C.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 12 months

Reviewed March 2020

When it works it works very well!

I researched a solutions for our practice and I found clearwave. I have been to multiple conferences and have seen other solutions but clearwaves kiosks and portal were exactly what we were looking for and since it can adapt with centricity it was a god send. The costumer support is a little lacking at times but it is reassuring knowing that if and when we need to call upon the higher ups in the company they respond quite quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoy the real time eligibility and the clean looking and easy to navigate portal.

Cons:

The software it self doesn't really have anything I don't desire. Maybe if I could wish for anything is additional admin reports but the ones it does have are really great.

Reasons for choosing Clearwave

As mentioned before the kiosks and the portal are really amazing and the fact that the sales rep was able to come and demo the product and everything worked as in intended in the live demo was amazing. We tried to trick the system and it even caught on. Also again it is assuring and impressive that the higher managment team at clearwave will jump into helping with getting issues resolved.

Toscha G.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Reviewed March 2020

Clearwave has positively changed the check-in process

We have improved in many areas since we introduced Clearwave. We collect more money, patients update demographics more frequently, and we receive more email addresses using the kiosks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Increased our revenue significantly. Easy to use. Automated many functions.

Cons:

Scanners for the cards need to be higher at eye level. Duplex scanning is a great improvement they have made and we are looking forward to acquiring these. Would like to see a more innovative design on iPad.

Reasons for choosing Clearwave

Better features with eligibility and Clearwave portal, wanted more than an iPad device, and support reviews were much higher.

Cortney B.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Reviewed March 2020

Clearwave improved our front end processes!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our implementation team was amazing. We were very informed and prepared for each step of our installation. Our accounts receivable immediately started to shrink because patients paid outstanding balances while they checked in on the kiosks. This was an unexpected bonus. Our group's front end efficiencies improved beginning day one through quicker check in processes, more accurate collection of data and payments, and seamless integration with our EMR.

Cons:

Software updates are the worst when multiple systems are communicating.

Showing 1 - 10 of 33 Reviews

See All Reviews