Office Practicum 2026: Benefits, Features & Pricing

Demos are very nice and promised features sound wonderful. Reality is different. Three years in still waiting for promised enhancements with no due date.

OP has been a tremendous investment for our practice overall. Our providers get done seeing pts at 5pm and are out the door by 5:15pm most days. OP listens to its users and continually make changes to better their products based on what OP clients need and ask for. The license prices are very reasonable compared to other big software companies. The support is the best I have seen and experience over any other company I work with. Excellent follow up on issues, you always know where your ticket is and they respond quickly for urgent issues. The entire team at OP are very professional, courteous and usually able to answer our questions the same day, if not the next day. [sensitive content hidden] in their tech dept has been great to work with and follows up quickly on all outstanding issues. Working with [sensitive content hidden] has been amazing through the years as they meet with us monthly to ensure all of our issues are resolved and if not, what the status is. They review our KPI's and show us how we compare to other OP Peds practices and they keep us in the know for any new services that become available, updates on important issues that matter to us and they all have the experience and skills needed to assist with most questions. We are extremely pleased with our partnership with OP and would highly recommend them to anyone looking to change software vendors to a peds specific solution. We are always available to share one on one feedback as well if needed and have done many shadow visits with prospective OP users. Feel free to request a reference from [sensitive content hidden] antime and I will be happy to assist. Thank you OP for all you do to help us keep our workflows going and for offering such an excellent solution for EMR!

The pre training was great!

Excellent overall experience with the entire organization . The account managers are amazing; the support team is knowledgeable and helpful

Our doctors love it. They expecially like the ability to prescribe control meds for ADHD electronically (patients love that as well). OP’s customer support is the best of any EMR that we have used. OP is our 3rd EMR and will be our last. They have helpful onboarding and interactive online training. They were very helpful during implementation and system transition. Runs Locally or in the cloud. We run OP in the cloud, but it can be run locally on a practice server. If you have more than one office, you are relying on your internet connection anyway for all ofices where you server is not located. We had local versions of EMRs before OP and that is why we chose the cloud version or OP. We felt they could protect patient data better than we could. In any case if you have multiple offices or are using the cloud version, you want an excellent internet provider and should probably consider having a back up provider in case your primary IP goes down as they all do from time to time.

It has been great, from the initial transition up to currently as we continue to grow and learn. The support provided both when we have an issue and preventively is greatly appreciated. They are always coming up with new and improved ways to help us make our practice run smoothly and efficiently.

Overall, Office Practicum works great for our office. We have been able to streamline our clinical and office processes and actively engage our patients. This has resulted in increased visits to our office which definitely affects the bottom line. [SENSITIVE CONTENT HIDDEN] actively engages OP users and helps us with industry questions and updates to OP. The Managers ListServ has also been a wealth of information and finally OP has one of the best customer service teams I have worked with. They are knowledgeable, easy to reach and can resolve questions/solve problems in one contact. I enjoy working with this product, and know you will too!

We have used OP for five years. I have never been this unhappy with any software. Customer service is nonexistent. There are never fixes to anything yet they continue to push upgrades that end up causing more problems. You pay for a product that does not work. This is the worst EMR I have ever used.

Over the past 18 years, my experience with this EMR has been positive and steadily evolving. As a pediatrician, I’ve found its pediatric-specific design to be invaluable, making everyday clinical tasks more streamlined and relevant to the care of children

My practice is relatively new, but I have been working in pediatrics for many years. I used NextGen, Athena, and Epic. I consider myself fortunate because these electronic health records are all excellent; however, my favorite remains Office Practicum, which is dedicated to Pediatrics and follows very well what AAP recommends. The implementation of the system was very well-organized; it was entirely online, and the OP team was always on time and well-prepared on the subject matter. We didn't need an on-site visit. We have the RCM team from OP, and we meet regularly with them online. They have the same attitude: very organized, approachable, and efficient. We received certification as a Patient Centered Medical Home in March 2025, and using the OP system, we were able to generate the necessary reports. We appreciate that OP holds annual conference meetings, which we can attend. This allows us to meet with some of the OP staff, other private practice physicians, and staff who are using OP, learn from the OP conferences, and interact with other OP users. At these conferences, we gain a deeper understanding of OP's electronic health record, as well as the management of private practices. We have great admiration for the OP leadership, and I am thankful to God that I chose to utilize OP electronic health records. Nobody advised me to do it. I selected them after reading extensively about electronic health records, and I found that OP had everything I was looking for, which was later confirmed when I requested a demo. The person who presented the system was incredibly good at explaining it to me. I don't mention her name, because I don't want to leave the other OP members' team out. Office Practicum integrates well with Fl shot, as well as with pharmacies, and with my website, which Remedy Connect designs with our input. I also like Remedy Connect, which is under the OP umbrella. Ah! Now, Office Practicum also features Opie AI. With Opie AI, my life has become easier, and my consultation notes reflect my work better than ever. I can have a conversation in English, Spanish, or Spanglish with my patients, and the note generated by Opie AI will be perfect in English, excluding unnecessary words or subjects not related to medicine. This review is for Office Practicum, but Remedy Connect is now under Office Practicum. I learned about Remedy Connect before discovering Office Practicum, and I have the same feeling—no regrets with my selection. Again, I give thanks to God for both systems each day. I have patients from Turkey, Saudi Arabia, or Ukraine, for example, and because Remedy Connect has the option through Google Translate to switch to 246 languages. I could always refer my parents or teenage patients to the anticipatory guidance by age provided by the AAP in their preferred language. You can check at [sensitive content hidden]. If you are looking for an electronic health record, I hope my description helps you make an informed decision. Of course, do not expect everything to be perfect, but expect that if there is a problem, the OP team will work until they find the solution. Sincerely, Dr. Mylai Garofalo from Pediatric Dream Care.