One Medical Passport 2026: Benefits, Features & Pricing

Great! Working with the OMP team is always positive. They are extremely responsive to questions and issues. Making changes is also an easy process.

Our patient experience and communication has dramatically improved (and continues to improve) since using OMP. We are constantly making updates and tweaking our questionnaire and Engage messaging to meet the ever-changing needs of our patients and community. The assistance with COVID screening and patient education sealed the deal for us - we are now OMP lifers!

ISSUES ARE QUICKLY ADDRESSED

Communication is automated in so many levels I cant even begin to describe the time it has saved us. During disasters, you can remotely sign in and review schedules and draft communication and out it goes; email or text...you choose. We have clinical dashboards that we work the exceptions instead of each patient. We can change our communication same day which was the norm with Covid 19 communication early on. The financial team loves to text patients to advise them of what they need to know......it goes on and on...…….Can you tell we love the product but better yet,,,it is what you choose to make of it. We push the limits on how to use this product. I will say that we are where we are with this product because of [SENSITIVE CONTENT HIDDEN] with OMP and the time she invested in us. She brainstorms with my team and we love the success!

Everyone that we have worked with from the company has been very pleasant, and knowledgeable. If we have issues they are addressed quickly. Since we have started using Medical Passport for pre-op phone calls, we have become more streamlined. A lot less time for the pre-op phone call is needed for each call which is nice.

Great. They are quick to respond to questions or problems that the staff is experiencing.

We like the product and it provides us with a detailed health history without staff spending hours on the phone. More staff time could be saved if it was made a little more user friendly for the older generation who do not understand

I use OMP every day at work as I review patient's histories pre-operatively. I find it quite helpful, but there could be better instructions and wording in some spots. For example, some patients can't figure out how to put in more than one medication or surgery so they try to write all of them on one line. If there were more explicit instructions at the beginning of those sections, they could probably figure it out.

Excellent, very easy. I am encouraged here at the surgery center to write medical history's when speaking to patients for expedience sake. I would, of course, rather complete a medical passport on each patient on line because there is so much more patient information.

I used to have to call each patient and do the history over the phone. That took a lot of time. Some patients feel rushed when being asked questions. OMP allows them to take their time to fill out the information.