OpenPM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OpenPM

4.8

(29)

Pricing

Pricing available upon request

About OpenPM

OpenPM is a cloud-based practice management solution designed to help medical organizations manage billing, accounting, patient records and more via a unified portal. The platform enables institutions to streamline managements of claims, patient follow-ups and cashflow operations in real-time.

OpenPM includes an appointment scheduling functionality, which allows medical professionals to create, view and track upcoming appointments using color-coded slots and custom rules. It offers a host of features such as patient registration management, electronic claims processing, integrated credit card processing, HIPAA compliant internal messaging, and more. Additionally, administrators can utilize the built-in eligibility verification system to verify insurance coverage, birth date, patient liabilities, and other data in real-time.

OpenPM enables supervisors to generate and export reports into spreadsheets, CSV or PDF formats to gain insights into various operations related KPIs. Pricing details are available on request and support is provided via phone, email and other online measures. FHIR API EHR Integration with our recommended or your favorite EHR.

OpenPM Screenshots

OpenPM Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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OpenPM Features

Popular features found in Medical Billing
Billing & Invoicing
Claims Management
Code & Charge Entry
Compliance Tracking
Dunning Management
Insurance Eligibility Verification
Practice Management
Quotes/Estimates
Remittance Advice
More features of OpenPM
Access Controls/Permissions
Accounting
Accounts Receivable
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Availability Management
Batch Processing
Calendar Management
Cash Flow Management
Claims Scrubbing
Claims Tracking
Client Database
Client Portal
Communication Management
Confirmations/Reminders
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Dashboard
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard Creation
Data Import/Export
Data Verification
Document Storage
EHR/EMR Integration
Electronic Payments
EMR/EHR
Faculty/Staff Management
Financial Management
Forecasting
For Healthcare
Forms Management
Group Scheduling
Health Monitoring
HIPAA Compliant
Historical Reporting
ICD-10 Compliance
Inventory Management
Invoice History
Invoice Management
Medical Billing
Mobile Access
Monitoring
Multi-Location
Multi-Physician
Online Payments
OSHA Recordkeeping
Patient Engagement
Patient Intake
Patient Portal
Patient Scheduling
Payment Collection
Payment Processing
Physician Scheduling
Pre-Registration
Real-Time Data
Real-Time Reporting
Records Management
Recurring Appointments
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Revenue Management
Revenue Recognition
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
SMS Messaging
Task Management
Task Scheduling
Template Management
Therapy Notes
Third-Party Integrations
Transaction History
User Management
Workflow Management

OpenPM Integrations

WebChart

TheraManager DocuTrac

Phoenix Ortho EHR

OpenPM User Reviews

Overall Rating

4.8

Ratings Breakdown

90%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.6

Verified

Reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 2 years

Reviewed March 2025

The Awesome OPM

The experience is awesome and I am very confident with the process I am with because of the system used - OPM.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is very user friendly. The system is working well for my needs, and I haven't encountered any significant issues. I'm comfortable using it and have been able to perform my required tasks effectively.

Cons:

None! The system interface is good and user friendly. I know that because I use it.

Vendor Response

Thanks for your review of OpenPM!

Replied April 2025

Nate J.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

Powerful and customizable billing, scheduling, and payment platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great company, great product. As a surgeon who recently moved to private practice, OpenPM has been a massive help in navigating the insane world of US healthcare billing. Their online customizable patient portal for scheduling and invoicing and payment collection is excellent. The support team is top notch, via phone or online tickets. The value is unmatched compared to other options. Integration with PraxisEMR is seamless.

Cons:

Wish I had more time to exploit all the vast features they offer. Today I just learned I could route the POPS patient portal to my own clinic subdomain - amazing!

Reasons for choosing OpenPM

Value and features, integration with PraxisEMR, customization options

Vendor Response

Nate, We really appreciate your thoughtful feedback! It’s great to hear OpenPM has been such a strong partner for your new practice -and that you’re continuing to discover new features that make life easier. Thanks for taking the time to share your experience! We appreciate you!

Replied November 2025

Andrew E.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2020

AVOID - simply does not work

OpenPM is the single largest ongoing problem in my office. I am unable to bill effectively. I do not trust the software or it's representatives. Have many lost claims as a result. OpenPM is an expensive mistake.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing! I can't think of a single good thing to say.

Cons:

As above - simply does not work. I was able to get very few claims through without HOURS of troubleshooting. No immediate tech support available to resolve issues. Responses to requests for help are typically delayed 24 to 48 hours. Support has frequently able to resolve the issues in the short term, but is unable to identify the root problems to prevent the same issues from occuring repeatedly. OpenPM staff typically tries to shift blame to my staff - claiming I am not enrolled with insurers, that EDI links have not been set up, that ERA agreements are not in place, etc. All of this is easily verifiably not true.

Reasons for choosing OpenPM

Purported to work well with the Praxis EMR

Vendor Response

Thank you for taking the time to write a review. We are very sorry to hear that your early experience with OpenPM was not positive. The OPS team is very committed to serving our customers and ensuring a high level of satisfaction with our software and service. We are pleased that our one-on-one training sessions have provided the assistance needed to get you back on track as a happy customer!

Replied February 2021

Kelly S.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Reviewed November 2024

A Practice Management Software that is a Game-Changer to grow my company

I absolutely love using OpenPM! The software is incredibly user-friendly, yet packed with so many powerful features that make it stand out. From the intuitive interface to the abundance of tools and capabilities, it has everything I need to streamline processes and optimize efficiency. Their customer support is phenomenal—always responsive, knowledgeable, and genuinely eager to help. It's clear that they prioritize their users’ success. Most importantly, Open PM has been a game-changer for my company. It has not only simplified our workflows but also contributed significantly to our growth. I couldn’t recommend it more!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the support I get from Open PM, and I love how they are always upgrading the software. Open PM truly listens to our needs in a software and has made improvements based on our needs or ideas.

Cons:

I am not sure I have anything that I do not like.

Reasons for choosing OpenPM

The sales team was great at Open PM, how could I not choose them. The software was also so user friendly, I knew it would be easier to train our offices on it.

Reasons for switching to OpenPM

(not Medloop but Medlook) It was not a good fit for a billing company with more than one client

Vendor Response

Kelly, thanks for the awesome review of OpenPM! We appreciate you and your business.

Replied December 2024

Brian C.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Reviewed March 2025

OPENPM is the BEST

GREAT!!!!!!!!!!!!!!!!!! The sales team is great and the support team is good at resolving the issues!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is great and make my life very easy with my job. My customers love it also!

Cons:

There should be some leeway with support being allowed to speak to the customer directly especially when the Admin give the permission to do so.

Reasons for switching to OpenPM

cost and reliability and the sales people were very helpful

Vendor Response

Thanks for your review Brian!

Replied April 2025

Karin D.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Reviewed December 2024

Highly Recommended

Great customer support. They are very responsive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the functionality. As a biller, it is very user friendly and allows for good organizational process for claims follow-up

Cons:

I don't love that the patient's date of birth isn't visible on the insurance profile screen. You have to go back to the patient or encounter dashboard to see this info. I feel like the DOB should be on the header of each screen along with pt name.

Reasons for switching to OpenPM

NueMD was closing. Azalea because that system is very glitchy

Vendor Response

Thanks for the review Karin! We appreciate your time and 10/10 rating!

Replied January 2025

Marci C.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Reviewed December 2024

Great Experience

Excellent experience and look forward to onboarding more clients!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

customer support is prompt and knowledgeable.

Cons:

very few kinks. most applications work seamlessly. no complaints

Reasons for choosing OpenPM

Price, reference from other RCM company, great customer service

Vendor Response

Marci -Thanks for reviewing OpenPM!

Replied December 2024

Alex B.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 2 years

Reviewed October 2024

Great Practice Management

Positive, it integrates with our EMR and our clearing house. The support we have gotten from Eye MD is incredible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is intuitive and user friendly. My staff utilizes it every minute of every day and it has improved our patient flow and patient care.

Cons:

The billing integration was slow to start but Eye MD has helped us in getting it up and running smoothly.

Reasons for switching to OpenPM

Management Plus (Eyecare Leaders) ended their operations

Vendor Response

Thanks for the review Alex! EyeMD is a great partner with OpenPM!

Replied October 2024

Brian M.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Reviewed March 2021

The best practice management system that we use.

Having nearly 30 years experience in the practice management space, OpenPM is a joy to work with. Everything about their company is about efficiency and helping you succeed. Support is top notch and they get back to you quickly if they do not know the answer. Updates are automatic and occur frequently, bringing many new features each time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is easy to implement and train new users on. Security and change logs allow for easy troubleshooting. Built in clearinghouse information makes it easy to see the status of all claims that are in process.

Cons:

More robust clinic summary dashboards would be helpful. I know that OpenPM is working on this and I believe we will see them in 2021.

Reasons for choosing OpenPM

US based development and support, very fair pricing, good management team.

Vendor Response

Brian, we can't thank you enough for your kind words about OpenPM! We appreciate the time you took to give us your positive praise and the suggestion for more robust clinic summary dashboards. We work hard to meet and exceed expectations so your request is going to the product team! Thank you again!

Replied March 2021

Fabiola M.

Verified reviewer

Medical Practice

501-1000 employees

Used daily for more than 2 years

Reviewed May 2025

Excellent Service!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The issue was completely resolved; I did receive updates as the resolution was being in progress. Very polite and kind people.

Cons:

Nothing to complain about. The OPS members are available almost immediately and they go on and beyond to help you as much as they can to resolve the issue.

Reasons for switching to OpenPM

The system was not as efficient of friendly.

Vendor Response

Fabiola - Thank you so much for your kind words—we’re thrilled to hear that our team was helpful and responsive, and we’re grateful to support you with OpenPM!

Replied June 2025

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