PracticeSuite 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

PracticeSuite

4.0

(40)

Pricing

Starting at $34.95 per month

About PracticeSuite

PracticeSuite’s practice management, electronic health records (EHR) and patient management platform is suitable for medical practices and third-party medical billing companies of all sizes.

Practices can use patient-oriented features like scheduling, patient outreach (CRM), patient kiosks and patient portals to engage patients and streamline patient flow. PracticeSuite also offers online review and patient service tools.

The EHR allows clinical teams to manage clinical measures, health maintenance and includes flexible charting tools. The EHR has nationwide connectivity to labs, pharmacies, the patient portal and HIE networks.

The cloud-based system is also suitable for medical billing (RCM) companies. Design details like the multi-practice dashboard help companies perform business tasks across practices - claims, ERAs, denials, appeals and monitor practice-specific performance KPIs.

PracticeSuite’s pricing is a per provider subscription and includes a dedicated success coach, training, and support. RCM services and unique RCM company partnership programs are available.

PracticeSuite Screenshots

PracticeSuite Pricing and Plans

Starting price: $34.95 per month

Free Trial

Free Version

Platform

$299.00

flat rate, per month

Plan includes:

Complete Electronic Health Record Plan
Complete Practice Management Plan
Patient Kiosk
Premium Patient Portal

Secure Office - Practice Edition

$34.95

flat rate, per month

Plan includes:

Advanced Patient Identification Tagging
Coordination of Care / Community Care Team
Encrypted Email
Group-Based Chat
In-Office Collaboration
Multiple User Collaboration
PHI-Based Audit Tracking (HIPAA Required)
Private Notepad
Protected File Sharing
Secure Calendar

Secure Office - Facility Edition

$49.95

flat rate, per month

Plan includes:

Advanced Patient Identification Tagging
Coordination Team
Encrypted Email
In-Office Collaboration
Multiple User Collaboration
Patient Engagement Suite
PHI-Based Audit Tracking
Private Notepad
Protected File Sharing
Secure Calendar

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PracticeSuite Features

Popular features found in Medical Billing
Billing & Invoicing
Claims Management
Code & Charge Entry
Compliance Tracking
Dunning Management
Insurance Eligibility Verification
Practice Management
Quotes/Estimates
Remittance Advice
More features of PracticeSuite
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Automated Scheduling
Broadcast Messaging
Care Plan Management
Charting
Chat/Messaging
Claims Scrubbing
Client Portal
Clinical Notes
Clinic Interoperability
Coding Assistance
Collaboration Tools
Compliance Management
Confirmations/Reminders
Credit Card Processing
Customer Database
Customizable Branding
Customizable Dashboard
Customizable Forms
Customizable Reports
Customizable Templates
Decision Support
Documentation Management
Document Management
Document Storage
Drug Reference Database
EDI
Electronic Prior Authorization
Email Reminders
EMR/EHR
EPCS Compliant
E-Prescribing
For Cardiologists
For Dermatologists
For Family Medicine
For Medical Purposes
Forms Management
Formulary Management
For Obstetrics & Gynecology
For Ophthalmologists
HIPAA Compliant
Historical Reporting
Immunization & Allergy Tracking
Invoice History
kiosk
Lab Integration
Live Chat
Meaningful Use Certified
Medication Alerts/Warnings
Medication Database
Medication History
Medication Management
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Location
Multi-Physician
Multiple Appointment Types
Multi-Provider Practice
ONC-ATCB Certified
One-to-One Messaging
Online Forms
Online Scheduling
Onsite Registration
Order Entry
Patient Communications
Patient Education
Patient Engagement
Patient Intake
Patient Management
Patient Portal
Patient Questionnaires
Patient Records Management
Payment Collection
Payment Processing
Physician Scheduling
Prescription Cancellation
Prescription Renewal
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Referral Tracking
Registration Management
Reminders
Remote Treatment Planning
Reporting/Analytics
Secure Data Storage
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
Softphone
Surveys & Feedback
Task Management
Task Scheduling
Telemedicine Integration
Template Management
Templates
Third-Party Integrations
Two-Way Audio & Video
Video Conferencing
Virtual Waiting Room
Voice Recognition

PracticeSuite User Reviews

Overall Rating

4.0

Ratings Breakdown

55%

15%

18%

10%

Secondary Ratings

Ease of Use

4.0

Value for money

4.1

Customer support

4.3

Functionality

3.9

Kelly S.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed November 2024

Great Program

My overall experience is great. I recommend Practice Suite to offices that are looking for a PM system. Our billing company doesn't purchase PM software. We always use the software our clients are using.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love the reports in Practice Suite as well as the user friendly platform. We are able to upload paper eobs to payments and working rejections and denials are easy too.

Cons:

It would probably be the EHR because so many providers like other ehrs and they get connected to Practice Suite for the billing side. I also wish there was a way to attach medical records to a claim for worker's comp. We use another PM system that allows us to attach medical records and send electronically. It's a very nice feature.

Reasons for choosing PracticeSuite

Because it's my favorite program and its user friendly

Asma R.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Overall Great Experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Right from the beginning the practicsuite stood out with its interface ease to use and layout. Customer service and onboarding has been amazing experience. Highly recommend

Cons:

Sometime too many steps for each thing but I understand this also gives more options in the long run to do things.

Reasons for choosing PracticeSuite

Our biller was familiar with the ease of the software and how it integrated with our current EHR.

Sierra C.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Customizable

Pretty good customer service overall, I got good advice from them and they spent many hours assisting with my template creation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fully customizable eval and soap templates. Easy to take payments.

Cons:

Not streamlined or created for SLPs. Cost if you have many employees/contractors.

Reasons for choosing PracticeSuite

Cost with only one-three providers at the time and ability to create fully customizable templates, which is so helpful for efficient medSLP work. Eventually, when I grew, it would have been too expensive.

Rosie H.

Verified reviewer

Human Resources

11-50 employees

Used daily for free trial

Review source

Reviewed February 2025

PracticeSuite the way forward?

I didn’t have a good nor bad experience. It was overall good but I think the company itself needs to work on its AI a little better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how it gives you options for your medical bills, easy to find records. The help team are so helpful and very pleasant.

Cons:

I don’t like how it is using AI, I know that this is the new thing and the way forward but I just don’t think it’s all there with PracticeSuite.

Vendor Response

Thank you for sharing your experience with PracticeSuite! We're glad to hear that you find our platform easy to use and that our support team has been helpful and pleasant. Your feedback on AI is valuable, and we understand that AI in healthcare technology is evolving. At PracticeSuite, we continuously refine our AI capabilities to enhance accuracy, efficiency, and overall user experience. Our latest advancements focus on streamlining workflows and reducing administrative burdens, and we're committed to ongoing improvements based on user input. If you're interested in learning more about how we're enhancing our AI, check out our latest updates at https://practicesuite.com/practicesuite-announces-the-launch-of-artificial-intelligence-ai-capabilities-into-its-cloud-platform/. If you ever have specific suggestions or need assistance, we'd love to hear from you. Thank you for being a part of the PracticeSuite community!

Replied February 2025

Caitlin D.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Great service

They have been wonderful. The positives outweigh the negatives. If we ever have questions on something they answer that day and that is huge in the medical field to keep the practice up and running.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The communication from PracticeSuite. They answer questions quickly and work hard to fix any issue that comes up.

Cons:

It can be very complex when working in billing.

Lettika p.

Verified reviewer

Medical Practice

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

User friendly system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great system for offices. Has helped us stay organized.

Cons:

Since its a new system for me, i have not noticed any issues. It has been very user friendly.

Jessica L.

Verified reviewer

Alternative Medicine

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2025

Acupuncture and Chiropractic Provider

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good price, ability to integrate with a wide range of other programs/products

Cons:

As a provider, I had a hard time logging in to my patient accounts when my personal providers also used PracticeSuite

Linda M.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

PracticeSuite Billing Practices

They had our business for many, many years, and they are not worth the money, but it is really hard to move billing clients, so you're stuck, and they can charge you whatever they want. Avoid getting in this trap.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was fairly easy to use and the tech support people were very nice.

Cons:

Pricing and their billing practices in general. FYI-The prices this website shows are less than half of what they really charge. Completely disorganized billing practices. They can't keep track, constantly double billing and charging for accounts that had been closed for months. I had my credit card on file with them, and they wouldn't charge it for six months and then would charge it all at once. They sent several invoices per month, some with a random client or two on it or a set-up fee (large fees for this BTW, like 2K for EHR) for a client from six months ago, which might be on more than one invoice, etc., nearly always wrong. The software itself has some snags, especially if you ever make a mistake. For example, if you put in an amount applied to deductible by mistake, you can't delete or change that. You have to contact support. The reports are bad, although there are hundreds of them, and if you request a change, it could take 6 months to be implemented.

Catherine H.

Financial Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2017

Practice Suite NOT for PT

Practice Suite is a cloud-based Medical Office Management and Billing program. Practice Suite works with the Clearing House Relay Health to electronically process sending and receiving of billing statements. The features for running your medical office include Patient Information, Appointments, Visits (based on Case: diagnosis and/or insurance), Patient Payment, Insurance Payments (electronically or manually), with multiple Office Locations and Providers. There is also the ability to add Insurance Companies, CPT Codes, and Referring Physicians. Using these features are easy, to begin with, but soon get tricky and cumbersome.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Practice Suite has a wonderful Customer Support Team that can be contacted by phone or Live Chat. They use Team Viewer to access your screen to demonstrate how-to's and to view your issues. They are quite proficient and communication is easy and not at all stressful. Practice Suite also has a quite responsive Programming Team. They are actively fixing or correcting program issues. Tickets are creating and addressed quickly. Programmers will call and speak to you to clarify your issue and to make certain their proposed fix will meet your needs.

Cons:

The Reporting system has a Favorite CPT Report but does not keep track of or report your favorite CPT codes. You have the ability to add a CPT Code, but not Save it for future use. The Patient Case feature has a place for Diagnosis, Insurance, and Notes. Yet, on the Encounter screen, even though Notes appear at the bottom of the screen, your notes do not appear. This makes tracking KX and G-Codes difficult to locate and cumbersome. Therefore Billing correctly is an issue. Also, even though CPT Codes were correctly added with Modifiers and G-Codes for Medicare, Practice Suite (in all its wisdom) separates each line and electronically submits it to Medicare. This means Medicare overpays you and then takes the money back on a future transmission. Practice Suite cannot handle this is Posting. Practice Suite has the ability to allow you to Post Secondary Insurance before Primary. But if you do, you will need to access each and every line and Reverse the Adjusted Amount one line item at a time. Sometimes this works and sometimes it doesn't. This means you may repeat these steps multiple times.

Verified

Reviewer

Insurance

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Decent Product for Value