Practice Pro 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Practice Pro

4.4

(155)

Pricing

Pricing available upon request

About Practice Pro

Practice Pro is a fully integrated, web-based EMR and Practice Management solution for outpatient physical therapy, pediatric therapy, occupational therapy, speech language pathology, ABA, and chiropractic. The suite of applications offered includes scheduling, documentation, billing, reports, referral management, and more. The platform also comes with built-in Business Intelligence tools and a customizable KPI dashboard. Practice billing services are also available as an add-on to therapy practices that decide to use Practice Pro. With examination profiles exclusively created for PT, Pediatric, OT, SLP, ABA, and Chiropractic; a rich, extensible clinical library of customizable flowsheet templates; flexible, multi-discipline appointment scheduling; and over 200 reports, KPIs and dashboards, therapy practices are free to focus on driving patient and financial outcomes.

Practice Pro Screenshots

Practice Pro Pricing and Plans

Starting price: $0.01

Free Trial

Free Version

Basic

$0.01

No plan information available

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Practice Pro Features

Popular features found in Physical Therapy
Appointment Management
Electronic Payments
EMR/EHR
Exercise Library
HIPAA Compliant
Insurance Management
Multi-Location
Patient Portal
Progress Tracking
Scheduling
Treatment Planning
More features of Practice Pro
Access Controls/Permissions
Activity Dashboard
Activity Tracking
API
Assessment Management
Automated Scheduling
Billing & Invoicing
Calendar Management
Calendar Sync
Care Plan Management
Charting
Chat/Messaging
Claims Management
Confirmations/Reminders
Customer Database
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Employee Management
For Occupational Therapists
For Physical Therapy
For Speech Therapists
Goal Setting/Tracking
Historical Reporting
Invoice Management
Mobile Access
Patient Intake
Patient Records Management
Patient Scheduling
Practice Management
Progress Notes
Progress Reports
Referral Tracking
Reminders
Reporting/Analytics
Reporting & Statistics
Self Service Portal
SOAP notes
Task Scheduling
Template Management
Workflow Management

Practice Pro Integrations

CardConnect

Waystar

Wibbi

Practice Pro User Reviews

Overall Rating

4.4

Ratings Breakdown

57%

36%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.3

Functionality

4.3

Dr. Jeanette D.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Reviewed June 2021

PT Practice Pro is a very efficient, user-friendly EMR experience

Excellent experience with excellent customer service. Great onboarding experience as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-friendly, intuitive system. Love the SOAP notes with exercise flowsheet on the same webpage so you don't have to open a new tab and toggle in between; love the ability to create your own templates for evaluations and SOAP notes; also love that the EMR works for different disciplines since we offer physical therapy, personal training, and massage therapy services - everyone can be on the same system! Also, love how it integrates with Physiotec for a completely online HEP services that you can email or text the HEP directly from the software without having to open another tab or switch between software systems.

Cons:

I don't like how the patient portal is not user friendly for patients. I also wish that patients could schedule online and that the scheduling synced with Google calendar.

Reasons for choosing Practice Pro

User friendly; cost effective; excellent KPI reporting; integration with billing; integration with Physiotec for HEP; no clicking before tabs. I can finish a SOAP note in 5 minutes compared to 15-20 minutes in WebPT.

Reasons for switching to Practice Pro

WebPT took too long and I had to have too many tabs open to switch between evaluation, SOAP note, and exercise flow sheet. The integration with Therabill was terrible too because two log-ins were needed. This was changed a few months before I left but WebPT was very laborious. When I went through the demo with PT Practice Pro, I knew it would be a better fit for me. In addition, WebPT charged for every add-on whereas PT Practice Pro bundled their features so it was a lot more cost effective for a growing clinic.

Lissa M.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Practice Pro Review

My overall experience with Practice Pro has been great. I do miss the opportunity to speak to someone directly and promptly when an issue arrises. The put in a ticket and email back is often frustrating. I have requested 2 times to speak to someone about information on upgrading to patient portal features and possible schedule reminders and things. I have never received a call back about this inquiry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Practice Pro has been overall a wonderful product. The ease of use for our therapists is great for documentation. The scheduling and billing capabilities are great.

Cons:

The inability to allow therapists to view the schedule calendar without exposing patient billing, payment responsibility, and other financial information is a downside to this product. It would be helpful for therapists to view their day along with other therapists in order to see if patients have multiple disciplines and to verify the length of time an appointment is scheduled for. Now we have to do work arounds for therapists to view this information. It would also be helpful if therapists could view patient contact information without having financial information access. Another challenge we have is with scheduling multiple visits. The series feature has been helpful but is not always working correctly or causes appointment deleting. Our pediatric population often sees patients long term. Adding the upcoming schedule for future weeks is extremely time consuming and I believe features could be added to help with this process. It would also be beneficial to have a "master appointment time" ability because there is no way to tell if a patient was rescheduled for an alternative time that week if it is their regular schedule or a short term change. This is becoming more problematic as our practice grows.

Reasons for choosing Practice Pro

We require a system that can process both professional and institutional claims. Many competitors do not have this capability or were more geared and priced for hospital size when capable of institutional claims.

Reasons for switching to Practice Pro

Our prior EMR system Therassist crashed and PracticePro was wonderful with helping us get back up and going quickly. This system is a dream compared to our previous one.

Jeanette P.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Comprehensive but complicated

Ratings Breakdown

Ease of use

Functionality

Pros:

Overall, Practice Pro offers an array of documentation, scheduling, billing, etc. options all in one place. It is easy to find all relevant information and documentation about a given patient/client once you figure out how to navigate the system.

Cons:

Overall, PracticePro is a too busy and difficult to navigate. There are too many document options, some of which convey the same information, so it should be pared down to be simpler and easier to find. The reports don't quite fit how I would like to convey evaluation information about clients/patients, so I end up using my own report templates.

Verified

Reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed June 2021

PracticePro is a great product in many ways, a few areas need some attention.

Our providers can get the most work done and get back to patient care thanks to the documentation system. Our billing process and claims management are easy thanks to the financial side of the product, as well as the robust reports related to claims and billing which allow us to forecast and budget. Much of the insurance and authorization system is very easy to navigate and makes it much easier to manage patient cases. The intake system, scheduler (specifically the waiting list), and some of the ways that data is accessible in the product need work. Some of the reports simply do not work or are not adjustable. What has been disappointing is the lack of support for some of the feature and enhancement requests we have made. While this is understandable considering the size of the development team at PracticePro, it can be frustrating.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The billing/claims system is great, as is the documentation system for daily notes, evaluations, and progress reports.

Cons:

The intake system, waiting list, and multi-location arrangement need some attention.

Reasons for choosing Practice Pro

The value of the features and the pricing were very attractive, in addition to the modifications they were able to incorporate for us. We also liked the options we had for enhancements down the road.

Reasons for switching to Practice Pro

We needed a single solution to do it all, which PracticePro has.

Alescia F.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

Very expensive but robust program

I like the system but it's not financially worthwhile for smaller practices. I consider making a change from this EMR because of the excessive cost and fees. It's a more robust system than many out there but the patient portal is clunky and needs more features. Customer service is quick to respond when issues arise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is perhaps more complicated than other EMR systems and you need ongoing training to maximize the features available - many that you won't use and others that take a long time to customize, however the reports and templates are very helpful. Customer service is responsive.

Cons:

Practice Pro is one of the most expensive EMR systems when you add up the annual fees, $1 per visit charges plus $ per claim, $ per location. The system can be overwhelming and it requires extensive staff training. The patient portal needs updating to accommodate for annual forms, uploading of patient insurance directly into the system.

Reasons for choosing Practice Pro

reporting features

Reasons for switching to Practice Pro

HelloNote was glitchy, slow, and didn't have reporting features that I needed.

Lisa J.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Reviewed June 2021

Solution to organization and EMR challenges

The customer services is generally pretty helpful. And the software is pretty adaptable.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the integrated home exercise programs and the ability to document and produce the program with ease.

Cons:

I wish there was an easier way to manage special reports from the dashboard. Perhaps see when they have been initiated to prevent oversite.

Reasons for switching to Practice Pro

I did not make the choice but I believe cost and ease of use were factors.

Kenneth W.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

Great EMR

Practice Pro is a solid EMR choice. User friendly, large feature set to help workflow, and customizable. The support team is great and very responsive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We moved to Practice Pro about 18 months ago. The transition was difficult, but I expected that and appreciated large amount of effort the practice pro team put into making the process as smooth as possible. They have a very nice onboarding program. The EMR itself filled many of the shortfalls we had in our old EMR. Virtually everything automatically saves, there is a wide set of features and reports (tons of reports). The support team works hard to understand your process needs and help find workflows in practice pro that work for you.

Cons:

It's not the cheapest software, especially if you need customization, but you get what you pay for.

Reasons for choosing Practice Pro

Practice pro had a more pediatric focus. The reports, assessments and workflow for pediatric therapy was more mature in practice pro.

Nichole F.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Mid-Range EMR for Physical Therapy

We are happy with Practice Pro.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support is responsive and open to feedback. We have requested and received several customizations over the years to ensure we can continue to operate in the way that works for us.

Cons:

Building provider schedules is not as convenient as our last EMR but this is the ONLY area that is true.

Reasons for choosing Practice Pro

Overall Practice Pro met all of our needs for the best price.

Reasons for switching to Practice Pro

We needed better customer support and streamlined billing processes.

Laura K.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Reviewed June 2021

PracticePro Review

We have been very please with the product. We have compared it to other EMRs and are happy to stay with PracticePro.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very thorough, what we needed at the time of upgrade. It is easily understood

Cons:

Integration was an easy process. there are a couple of billing and claims item that we wish were different. For instance, waiting to allocate pt payments until insurance addresses the DOS seems to not make clear sense to our office. Changing/Deleting claims and changing payments after entering is a bit cumbersome.

Reasons for choosing Practice Pro

Fyzical franchise was using Practice Pro when we became franchise owners

Reasons for switching to Practice Pro

Other system was out dated, we liked what we learned about PracticePro

Ina N.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

Robust platform, Great customer service

Great software and a good team behind it. Very helpful and goes above and beyond to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quick documentation with use of snippets, very customizable, able to run a variety of reports, clickable links on reports, ease of scanning into the system, KPI dashboard

Cons:

Our onboarding process was not ideal, need better training for incoming clients.

Reasons for choosing Practice Pro

Better fit for our needs, both system wise and pricing.

Reasons for switching to Practice Pro

Lack of reporting options, website was getting really slow

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