Rhinogram 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Rhinogram

4.9

(63)

Pricing

Pricing available upon request

About Rhinogram

Rhinogram is a cloud-based, HIPAA-compliant telehealth platform that enables hospitals and healthcare facilities to communicate or engage with patients. It facilitates integration with various third-party electronic health records (EHR), practice management systems (PMS) and social media platforms such as Facebook.

Rhinogram allows healthcare professionals to send messages to team members and share documents or photos on a messaging platform. It lets users create custom message templates and store patient information records in a centralized repository for future use. Additionally, it helps administrators gain visibility or insights into staff and patient behavior on a dashboard.

Rhinogram provides mobile applications for Android and iOS devices for medical professionals to improve communications with teams, patients and others, even from remote locations. Pricing is available on request and support is extended via phone, email, documentation and other online measures.

Rhinogram Screenshots

Rhinogram Pricing and Plans

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Rhinogram Features

Popular features found in Patient Engagement
Appointment Scheduling
Care Plan Management
Confirmations/Reminders
Electronic Payments
HIPAA Compliant
Mobile Access
Patient Education
Patient Portal
Patient Questionnaires
Patient Records Management
Reporting & Statistics
Surveys & Feedback
More features of Rhinogram
Charting
E-Prescribing
File Sharing
For Medical Purposes
Medical Billing
Messaging
Multi-Provider Practice
One-to-One Messaging
Online Forms
Patient Engagement
Patient Intake
Payment Processing
Practice Management
Reminders
Remote Treatment Planning
Self Service Portal
Video Conferencing
Virtual Waiting Room

Rhinogram User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.6

Kristen P.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

Easy Software to use

We love the program and are so happy we chose to use it for our technology in the office to communicate with patients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SO SO easy to use! User friendly and great customer service.

Cons:

I wish it had better integration with Dentrix

Reasons for choosing Rhinogram

It was way more user friendly, especially for those who are terrible with technology.

Lisa T.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2021

We love Rhinogram

We are able to easily communicate with patients/parents via text if unable to reach by phone. We are able to send intake forms via text and have them filled out before new patients arrive, which has been very helpful in obtaining insurance information and making appointments faster. We also have the ability to send text in other languages to communicate with parents that do not speak English, that has been a great feature for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We started using Rhinogram in May 2020, during the pandemic so that we could more easily communicate with patients/parents from within the office and allow them to stay in their car to check in, ask questions, reschedule appointments or whatever need arose. It has been a game changer to text intake forms and making communication easier.

Cons:

There has not been really any cons. We have a few patients that do not text and would love to have ability to have an email reminder but that would be the only downside for us.

Reasons for choosing Rhinogram

Lighthouse did not have the overall features we could get with Rhinogram.

Reasons for switching to Rhinogram

We were unable to send mass texts and did not have the ability to send text in other languages.

Vendor Response

Thank you for the recommendation I will make an Enhancement ticket and pass this idea on to our Product team. We value our customers suggestions for ways to make Rhinogram more efficient.

Replied July 2021

Lisa A.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed June 2021

Pretty good

I appreciate the easy access to patients. There are lot of glitches that seem to still need to be worked out.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Its very easy to communicate with patients and its wonderful they can text us back on our landline phone #.

Cons:

It's a pain to log into. Most days you have to log in twice because the first time presents an error message. Also RG will sometimes state your password is incorrect but it is not. When you use the same password to log in on a different computer, it will log in fine.

Vendor Response

Hi Lisa, thanks so much for your feedback. I'm sorry you've had trouble with the login. Please feel free to reach out to success@rhinogram.com the next time you have trouble, and we will be happy to help!

Replied June 2021

Caitlyn G.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Great addition to any practice looking to get away from the phones while staying in contact!

Over all we have had a great experience. The things that we like least are just options that we had with our previous provider but Rhinogram offers so much more and these are things we can see past and work through in our practice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are able to easily speak to patients about different concerns or issues as they arise. We are able to stay in contact without pulling the patient/parent away from their duties as an employee or parent. The patients love the convenience of texting our office and the employees love that they spend more time hands free and not stuck to the phone all day.

Cons:

There is no way for us to send a mass text to a certain category of appointments due to not being integrated. We would love to be able to see a future integration that would allow for us to send a mass text by appointment type or even by appointment date in the event that we have to close the office due to weather or special circumstances. This would make it easier to reach all patients quickly and effectively rather than having to select each patient individually for a blast message which only allows 50 recipients when we see 60-70 patients daily.

Reasons for choosing Rhinogram

We did not have any other candidates for this service. We had been looking at making a switch but were unsure what was available until going to the Dolphin Management conference in March 2020 and talking with the representatives that just provided us with a lot of information about this product that we could not pass up.

Reasons for switching to Rhinogram

Solution reach was sending messages to patients that were not on our schedule telling them they had an appointment, not sending messages to patients that did have an appointment, and causing just a lot of confusion within the office and our front desk staff.

Eddie P.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

100% Recommend Rhinogram

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The ability to have preset text, the ability to assign messages to a certain person, as well as the ability to send pdf files.

Cons:

Once the billing part of it is set up I think that would be really beneficial. What would also be great is for the ability to do face-to-face call through the site, just a thought.

Reasons for switching to Rhinogram

Because of the ease of use and benefits as far as sending secure documents through text. It was also great to have a program that was able to communicate with our scheduling software (TOPS)

Vendor Response

We appreciate you review. We do offer our customers RhinoPay which will allow you to send your patients a text and they can pay online. We also offer RhinoVideo which allows you to have virtual visits with your patients.

Replied July 2021

Ashley H.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2021

Worth it!

It's honestly been such an easy process and again the customer service has been exceptional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rhinogram is easy to integrate, has great customer service, and has made life so much easier at my office. Being able to text patients, send them forms, and have it all HIPAA compliant has been especially important during this COVID mess.

Cons:

It would be nice to see a better system for siblings. Rhino integrates with Ortho2, our PMS, and currently if someone texts in it will show up as 1 person but it may be sibling (since they share a phone number). Easy to get around, but would be nice if that were fixed in the future.

Reasons for choosing Rhinogram

It had all the capabilities we needed and the customer service was great.

Vendor Response

Thank you for the recommendation I will make an Enhancement ticket and pass this idea on to our Product team. We value our customers suggestions for ways to make Rhinogram more efficient.

Replied July 2021

Richard R.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2021

Excellent Patient Texting App

Excellent functionality and helped us tremendously as we tried to manage patient care remotely as possible during the pandemic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and easy to set up. Staff members each have their own login.

Cons:

The RhinoPay feature, while it might be convenient, is pricey compared to other already pricey merchant services charges for credit card processing. I therefore have chosen not to use this function.

Reasons for choosing Rhinogram

Was a basic texting program without altering whole telephone system

Jennifer A.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Everything you need in one App.

The experience has been great, and they love getting feedback to make upgrades.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that we could use our main office number for parents to text message. I also loved that we could face time with the parent through the same app. Having forms for the parents to sign through text message and Rhinogram stores the forms for you, paperless at its best.

Cons:

I do not like that we are limited to how many appointment reminder messages be can send.

Reasons for choosing Rhinogram

We were not looking at anything else at the time.

Reasons for switching to Rhinogram

Saved us money from paying for all the other products we were using.

Robin M.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Multispecialty Cosmetic Surgery Practice

Very easy to use and setup. Patients appreciate not having to use an external app or texts from different numbers to reach us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and seamless customer experience. The format is also very easy for our providers to use as well. It has a lot more functionality than we use it for. Excellent product support and setup as well.

Cons:

The price was a little on the high end. It could not integrate with our current EMR.

Reasons for choosing Rhinogram

Ease of use, set-up, and support while meeting all of our critical requirements and more.

Ashley W.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Rhinogram has made it easier for us to communicate with our patients!

Overall Rhinogram has been a benefit to both our practice locations! It has been super helpful for patient communications and in sending photos and instructional videos.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration with our Orthodontic software was pretty flawless. Communication via text with patients is much faster and controlled/monitored through Rhinogram than through our orthodontic software.

Cons:

SIKA has been the absolute worst part about using Rhinogram.

Reasons for choosing Rhinogram

Based on demo- Rhinogram knew more about their software and was less arrogant and Price was more affordable

Showing 1 - 10 of 63 Reviews

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