Textmagic 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Textmagic

4.6

(260)

FrontRunner 2026

Pricing

Pricing available upon request

About Textmagic

Textmagic is a platform designed for business text messaging and email communication. It enables companies to send SMS and email campaigns while managing conversations across various channels. The platform supports tasks such as marketing, customer support, notifications, and internal communication.

Features include mass texting with scheduling, two-way SMS chat, and email campaign management with tracking for message opens and clicks. It offers options for toll-free and 10DLC numbers, as well as the ability to use existing CPaaS provider numbers. A unified inbox allows teams to manage conversations across SMS, email, live chat, and social media channels such as WhatsApp, Facebook, and Instagram.

The platform includes tools to help businesses comply with carrier regulations and anti-spam laws, along with automatic opt-out management. Additional features include voice call functionality with custom greetings and call forwarding, as well as contact management tools with dynamic fields for personalization.

Textmagic Screenshots

Textmagic Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Essential

Pricing available upon request

Plan includes:

Add credit when needed
Credit never expires
Unlimited contacts

Professional 2K

Pricing available upon request

Plan includes:

Billed monthly
2-month credit rollover
Unlimited contacts
Texting number included
Free inbound texts

Connect 10K

Pricing available upon request

Plan includes:

Billed monthly
2-month credit rollover
Unlimited contacts
Free inbound texts
CPaaS texting number

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Textmagic Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of Textmagic
Access Controls/Permissions
Alerts/Notifications
API
Appointment Scheduling
Audience Targeting
Automated Responses
Automated Scheduling
Autoresponders
Calendar Management
Call Reminders
Campaign Analytics
Campaign Management
Chat/Messaging
Client Database
Confirmations/Reminders
Contact Database
Conversion Tracking
Coupons
CRM
Customizable Fields
Customizable Templates
Data Import/Export
Email Management
Email Marketing
Event Triggered Actions
Group Scheduling
Interaction Tracking
Keyword Tracking
Landing Pages/Web Forms
Mass Texting
MMS
Mobile Access
Mobile Keywords
Multi-Channel Marketing
Multi-Language
Multi-Location
Payment Reminders
Polls/Voting
Push Notifications
Recurring Appointments
Reminders
Reporting & Statistics
Rescheduling
SMS Marketing
SMS Messaging
SMS Reminders
Survey Builder
Survey/Poll Management
Surveys & Feedback
Template Management
Templates
Text-to-Win
Third-Party Integrations
Two-Way Communication

Textmagic Integrations

Zapier

Textmagic User Reviews

Overall Rating

4.6

Ratings Breakdown

77%

13%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.5

Functionality

4.4

Jillian S.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Textmagic Fanatic

My overall experience with Textmagic is positive. It's easy to use and effective for sending messages to our clients. It has helped our clients with communicating with us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 5

Pros:

How convenient it is for our clients. Typically our clients prefer texting over emailing or calling. I also enjoy how user-friendly it is. You don't need instructions for using it; its interface is pretty self-explanatory. I also enjoy that our admin can have their own profile, which makes it easier to see who exactly texted our client.

Cons:

It doesn't stay current. Our business needs a page to be as current as possible in regard to communication with our clients. I often find myself refreshing the page to find the message I know we received (Textmagic sends an email when someone texts). Another thing we dislike about Textmagic is if you send a scheduled message to a non-contact, it doesn't show in the main screen chats. You have to try those messages in "All Chats," but they sometimes aren't in there. You have to go to "History" to find those messages, which can be confusing. I do wish the interface would put all chats as the "home screen".

Reasons for choosing Textmagic

Better pricing options, and we felt Textmagic was more user-friendly for our small business.

Vendor Response

Thank you for your feedback. We’re glad to hear that Textmagic has been helpful and easy to use for communicating with your clients. If you ever experience delays or issues with receiving messages in Messenger, please feel free to contact our Support team so we can investigate further. We’d also like to clarify that the Compose page is primarily intended for bulk messaging, while Messenger is designed for one-to-one conversations. When messages are sent via Compose, a chat will only appear or reopen after a reply is received. If you prefer to keep conversations visible in a chat format, we recommend sending messages directly from Messenger rather than the Compose page.

Replied December 2025

Kelly T.

Verified reviewer

Retail

51-200 employees

Used weekly for more than 2 years

Reviewed September 2025

Great Communication Tool for Small Businesses!

Overall, I have not had any issues to note and highly recommend it to employers for employee communication. We are a group of 50+ employees, and it works great for our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The site itself is easy to use and accomplishes everything we need for communicating with our employees. I love how it will mass message everyone and then allow them to respond individually. Additionally, we can create groups of employees to easily communicate with everyone without having to individually add each person. The recordkeeping is great, so we can see the chain of communication for each employee, just like a text messaging log. I also love the option to create templates for messages I send often--great time saver! The pay-per-use billing option is great, so I can just add a balance and allow it to be deducted from as I use it with the credits never expiring.

Cons:

The phone app tends to log you out every time you close the app, so I have to log back in every time, which will require a security code verification. I appreciate the level of security; however, if I had to pick, this is the one negative I have seen with using the product overall. It's just an added step, but it is not a major issue overall.

Reasons for choosing Textmagic

Ease of use and price in comparison to other carriers with similar products for our needs.

Vendor Response

Thank you for sharing your feedback! We’re really glad to hear that you’re happy with Textmagic overall and that it’s helping your team communicate effectively. Regarding the mobile app logouts, we identified this issue last month and released a fix — you should now stay logged in for at least 30 days if there’s no activity. We appreciate your input and are always working to improve your experience!

Replied October 2025

Cătălin F.

Internet

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

It just works

I use TextMagic to send out notifications when a website goes down. It's dependable and easy to use.

Ratings Breakdown

Ease of use

Value for money

Previously 5

Customer support

Functionality

Pros:

All I needed was a system that allows me to send a text message by composing a URL (including a phone number and a password). TextMagic does just that and does it well.

Cons:

Nothing comes to mind! Moneywise, there is always room for improvement, but I use the system rarely enough that it doesn't add up to much.

Norman T.

Verified reviewer

Sports

2-10 employees

Used weekly for less than 2 years

Reviewed October 2025

Textmagic Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, very efficient, makes it easy to reach a mass number of people all at one time, secure and safe

Cons:

there is really nothing I don't like about it. It is very easy and straight forward to use and has been good for everything I have needed

Crystal H.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Great tool to quickly connect with clients, customers, and users.

Overall, I am very pleased with the ease of use and user friendly layout of Textmagic. It has helped my team connect with many users on a daily basis with ease. There is no contract needed and you can top up with additional funds when needed. Pricing is very competitive compared to other texting platforms I've used. The user interface is very clean and organized and has a very low learning curve, which helps users get acclimated very quickly. This is super helpful when reaching out to customers and/or a userbase to gain feedback quickly and easily. There is also integrations for WhatsApp and Facebook, however, I have not had the need to utilize those at this time. Textmagic is a great tool to connect easily and quickly with a business' clients, users, and customers in an efficient manner. Highly recommended software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoy the ease of use of Textmagic. It works perfectly to send messages to individuals as well as groups. The sidebar menu has an easy-to-read layout and is very easy to navigate. I can quickly glance and select which tab I need from the compose tab, the messenger tab, and more. I can quickly assign chats to other users to help keep them organized as well as pin top conversations, and filter by a number of parameters. Unread messages are designated with a red icon which helps me notice them quickly to reduce my customer response time.

Cons:

I don't like that's not available everywhere geographically in the US; it seems their service area may be limited to large cities or certain areas.

Reasons for switching to Textmagic

I switched from Mobile Text Alerts because the user interface was very confusing. The learning curve was so high, I felt like I was wasting more time to find my way around the platform than I did with my outreach and responses. The price also seemed very high to me and required an annual commitment. I wasted time and money on this software.

Tucker M.

Verified reviewer

Real Estate

2-10 employees

Used weekly for more than 2 years

Reviewed December 2024

Highly recommended

I have been using Textmagic for 5+ years now. Most other services I have used will start increasing their prices to where it is no longer worth it, or begin to have bugs or issues. Textmagic has always stayed true, and I really appreciate that. I am able to reach out to my clients and contact new leads with ease.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the pay as you go feature, the ease of use, the process to get approved was easy and straight forward. The tasks feature is very helpful, as well as list building and contact crm. I am very excited for the new features that are being released as well.

Cons:

I wish there were more integrations with other CRM and business software. I know there are some on Make.com, but I have just had some trouble creating automations.

Reasons for choosing Textmagic

Twilio is more expensive and a lot harder to set up and get approved.

Jessica A.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for more than 2 years

Reviewed December 2024

Easy to use for nonprofits!

Ratings Breakdown

Ease of use

Functionality

Pros:

Textmagic makes communication with our clients so easy. Sometimes our neighbors prefer text communication over email or phone calls. We can quickly log in and send them messages including hyperlinks to resources. Our organization also uses Textmagic for an occasional "mass blast" of information, usually when an event is canceled due to weather.

Cons:

It's not necessarily a 'con' but when typing a message it shows how many 'parts' it's using. Clear information about what exactly this means, if it affects cost, and how it would appear on a client's phone would be helpful.

Reasons for choosing Textmagic

It seemed easier to use, and we were proven right!

Adam V.

Verified reviewer

Insurance

10000+ employees

Used daily for more than 2 years

Reviewed December 2024

Insurance Company Texts

Worked great for what we needed it for daily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy to use, set up and pull reports

Cons:

Could use some upgrades to the website, billed wrong card once.

Reasons for choosing Textmagic

Needed more text and not all the calendar appt set ups.

Devon F.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed February 2025

Game changer for following up with our students and creating time for our team

Good! I've recommended it several times to other departments/agencies.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Versatility, affordability, fully-loaded options

Cons:

Difficulty in setting up as a new user, clunky process for adding new contacts [PS - we are switching to a new EHR (electronic health records service) with CaseWorthy. They allow for texting through the case management platform we use to keep records on our students/follow up/appointment reminder etc. They integrate with Twilio/Vonage but said they may be able to add TextMagic. Hoping this goes well!]

Reasons for choosing Textmagic

Variety of features others didn't have, pay as you go option because we were on a trail period with using a mass-messenger. The agency as a whole (HR team, basically) uses it only a few times a year, so this is a great option.

Joseph S.

Verified reviewer

Education Management

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed July 2024

A Vital Tool

Safe Family Defense LLC has been using Textmagic for years to send important texts to small groups of clients pre and post events they have enrolled in. It has fantastic for this purpose. We especially like the ability Textmagic gives to include attachments by way of a link for the client to use to access the file. I have been considerably impressed with the level of customer service I have received from Textmagic. Lastly, I do have to mention, the new interface is wonderful and appears well thought out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Textmagic has been integral in communicating important information to our clients. It allows us to send out reminders, information, review requests, and pictures to our clients following a training session. The cut and paste feature for numbers we are sending to is priceless. The customer service I receive from Textmagic is excellent.

Cons:

We are thinking about starting to use Textmagic for SMS marketing to large lists of clients; however, we are struggling with the cost structure Textmagic has in place. At this point, it is looking like Textmagic is going to be a bit to pricey for us to use them at this point for this purpose. There are competitors out there charging less for a comparable product in this capacity.

Reasons for choosing Textmagic

We are actually recently considering Textedly as a more affordable option for sending mass marketing texts to very large numbers of recipients. Other than that, Textmagic has been the only service we have ever considered and used over the past few years.

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