EMS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

EMS

4.4

(64)

Pricing

Starting at $9,000.00 per year

About EMS

Accruent’s EMS helps higher education facilities and businesses in every industry optimize physical spaces. The room booking, desk reservation, and event scheduling solution simplifies space management to create a safe, enriching, and modern workplace or campus experience. EMS room booking platform allows education facilities and businesses to eliminate scheduling friction, optimize space utilization, facilitate hybrid work, increase collaboration, integrate video conferencing hardware and tools, boost mobility, and gain analytics and insights to manage space.

EMS Screenshots

EMS Pricing and Plans

Starting price: $9,000.00 per year

Free Trial

Free Version

Basic

$9,000.00

per year

No plan information available

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EMS Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of EMS
Access Control
Access Controls/Permissions
Activity Dashboard
API
Approval Process Control
Attendee Management
Attendee Tracking
Audience Engagement
Availability Indicator
Availability Management
Badge Management
Billing & Invoicing
Booking Management
Calendar Management
Class Scheduling
Conferences/Conventions
Confirmations/Reminders
Contact Management
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Desk Availability Schedule
Desk Reservation
Digital Signage
Drag & Drop
Email Management
Email Marketing
Email Reminders
Employee Self Service
Event Calendar
Event Management
Event Registration
Event Scheduling
Facility Management
Facility Scheduling
Floor Plans & Maps
For Schools
For Virtual Events
HD Audio/Video
Hot Desking
Internal Meetings
Inventory Control
Lock Meetings
Meeting Management
Meeting Room Booking
Microsoft Outlook Integration
Mobile App
Multi-Location
Occupancy Management
Online Booking
Online Registration
Payment Processing
QR Codes
Real-Time Data
Real-time Scheduling
Real-Time Updates
Registration Management
Reporting/Analytics
Reporting & Statistics
Reservations Management
Resource Scheduling
Room Availability Schedule
Room Block Management
Room Booking
Scheduling
Search/Filter
Self Check-In/Check-Out
Single Sign On
Space Management
Space Reservation
SSL Security
Third Party Booking
Third-Party Integrations
Ticketing
Usage Tracking/Analytics
User Management
Utilization Reporting
Venue Management
Video Conferencing
Visitor Management

EMS Integrations

Microsoft Outlook

Microsoft Teams

Microsoft Exchange

Zoom Workplace

EMS User Reviews

Overall Rating

4.4

Ratings Breakdown

47%

45%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

3.7

Functionality

4.3

Verified

Reviewer

Higher Education

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed February 2024

Very funconal

very help affordable software that allows us to reserve spaces all over campus.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like EMS as it has a lot of flexibility that allows us to use it how we want to.

Cons:

the lack of an api for integration. we wanted to integrate more with it but couldn't accomplish what we wanted.

Vendor Response

Hello! Thank you for leaving your review of EMS. At Accruent, we're constantly striving to meet your needs and exceed your expectations - and this feedback is crucial to that process. Thank you again.

Replied March 2024

Ricardo R.

Verified reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Reviewed January 2025

EMS, understanding

We use EMS for all our events and will soon add some digital signage that connects to EMS.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EMS is a great tool. The more one understands the product the more it can do. The training has made our area even better.

Cons:

not sure at this time. We will continue to work with the staff to find what works best for us.

Reasons for choosing EMS

At the time it was the only event type management.

Verified

Reviewer

Facilities Services

Used daily for less than 12 months

Review source

Reviewed June 2018

User-friendly compared to other systems but missing features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At this time, I am able to complete everything I need with EMS (specifically Web Client EMS). You can customize your reports and easily schedule events. You can also add as much or as little detail as you need.

Cons:

Customer Service has not been easy to work with (at least for us as Web based clients) and usually can not fix our issues. We have to fix them ourselves.

Ashlyn J.

Verified reviewer

Events Services

5001-10000 employees

Used daily for more than 2 years

Reviewed November 2025

EMS Experience Review

Overall, I am happy with EMS and the ease of using it when organizing event details and sharing BEOs with clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how you can so easily organize event details. I use it literally every single day in my line of work.

Cons:

The fact that there is not an "undo" button or a "back" button. It would be so helpful especially if there was an undo button.

Sue B.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

JMU's experience with EMS

We've been using EMS since 2012 and have been very pleased with the product. It's used throughout our campus and we have about 95% of our spaces in EMS (vehicles, outdoor spaces, promotional spaces, info tables, etc).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The granularity of being able to allow many schedulers throughout campus to schedule their own spaces.

Cons:

Customer support when they moved from phone calls to online tickets.

Reasons for choosing EMS

Product enhancements and ability to streamline processes

Reasons for switching to EMS

EMS did the best job at our RFP presentations

Therese D.

Verified reviewer

Higher Education

501-1000 employees

Used daily for more than 2 years

Reviewed October 2025

LOVE EMS for College Campus - assist with strategic initiative

I use both desktop and Web. The desktop is very wonky with the extra steps. We have many UDF that benefit us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Accruent academy and support from staff. We have created our own training videos using some of the academy's ideas to help our staff excel in capturing the proper information.

Cons:

Need to capture more logistical information (volunteers, staff assignments, etc) and general budget.

Sonam S.

Verified reviewer

Higher Education

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Love the product, hate the support.

I think overtime it has become a little more frustrating to use and address issues/questions. I still love the functionality and am really looking forward to the improvements coming down the pipeline!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great tool for event management on university campuses. Like that it can allow for multiple users on front and backend.

Cons:

Customer support is very frustrating. Too many confusing charges for any small requests and for additional features. Dislike the limited ability to manage security parameters.

Mike M.

Verified reviewer

Higher Education

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

25+ years of EMS and still happy.

Overall, I am always happy with EMS. Compared to the competition it is heads and shoulders above any other solution. EMS has always grown and improved over the years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been using scheduling systems for over 25 years and EMS is the gold standard. It is intuitive, powerful, and does everything you need for scheduling meetings, events, classes, and much more. I have been lucky to have been able to implement several upgrades over years from EMS Lite to EMS Pro, and eventually to EMS Campus.

Cons:

Compared to other scheduling solutions there is not much I don't like about EMS. The online interface can be a little slow at times.

Bobbie F.

Verified reviewer

Higher Education

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed October 2025

Georgia Tech Professional Education (GTPE)

Easy to use! Looking forward to all updates upcoming. The mobile app will be a great aid when doing onsite tours as well as the ability to update reservations offsite.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and looking forward to the mobile and AI integrations! I've utilized EMS with Banner and still found the usage easy.

Cons:

Screen size. My eye site is not 20/20, so I've encountered issue of being able to see the screen easily. I've been to navigate around this issue for the present.

CHRISTOPHER O.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Love my EMS

Positive, been working in EMS most of 10 years. Updates actually add useful functions, system is reliable and easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliable, consistent integration with MS Outlook. Web client is good. Not a lot of jargony vocabulary to learn, intuitive for event planners. Integration of resources is easy, creating event templates is easy.

Cons:

Does not work well with MAC, requires a secondary PC Desktop to work native on computer. Web client not as functional as native.

Showing 1 - 10 of 64 Reviews

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