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Club OS

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Club OS 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Club OS
Club OS
4.2
(192)

Pricing

Pricing available upon request

About Club OS

Club OS is a marketing automation and sales engagement solution, which helps businesses in the fitness industry streamline processes such as text messaging, email marketing, reporting and more. Supervisors can view follow-up reminders, notes, scripts and other details for each prospect on a unified platform.

Professionals can schedule classes or personal training sessions and send event reminders to customers via email and text messages. Club OS allows managers to create branded emails, analyze unsubscribe, click or open rates and set up custom follow-up schedules for prospects. Additionally, administrators can gain visibility into key performance indicators (KPIs) through reports.

Club OS integrates with several third-party systems such as MotionSoft, HubSpot and more. Pricing is available on request and support is extended via phone, documentation, email and other online measures.

Club OS Screenshots

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Club OS Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Club OS Features

    • Popular features found in Fitness
      Attendance Tracking
      Billing & Invoicing
      Calendar Management
      Class Management
      Communication Management
      Customer Database
      Employee Management
      Marketing Automation
      Online Booking
      Payment Processing
      Registration Management
    • More features of Club OS
      Contract/License Management
      Dues Management
      Email Marketing
      Event Management
      Lead Generation
      Member Communication
      Member Database
      Member Directory
      Member Portal
      Membership Management
      Reminders
      Self Check-In/Check-Out

    Club OS Integrations

    Referrizer
    Referrizer

    Club OS User Reviews

    Overall Rating

    4.2

    Ratings Breakdown

    5

    40%

    4

    45%

    3

    11%

    2

    2%

    1

    2%

    Secondary Ratings

    Ease of Use

    4.1

    Value for money

    4.1

    Customer support

    4.2

    Functionality

    4.0

    JZ

    Jillian Z.

    Verified reviewer

    Health, Wellness and Fitness

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2018

    ClubOS Review

    4

    ClubOS has made it overall more organized to reach out to potential new clients.

    Ratings Breakdown

    4
    Ease of use
    Previously 5
    5
    Customer support
    Previously 4
    3
    Functionality
    Previously 4
    icon
    Pros:
    ClubOS has made following up with potential new clients easier and much more organized than how my job previous did things.
    Cons:
    Some of the functions are not consistent, so teaching this software to colleagues can be lengthy and sometimes confusing for them.

    Read More

    BC

    Ben C.

    Health, Wellness and Fitness

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2017

    I enjoy ClubOs but there are a few small issues.

    4

    Being able to track results of appointments/calls/email is a nice feature.

    Ratings Breakdown

    2
    Ease of use
    4
    Value for money
    5
    Customer support
    2
    Functionality
    icon
    Pros:
    I enjoy the ease of selecting events/scheduling events, skipping around to separate accounts. The over all layout is very nice but it would be helpful to be able to personalize some of the settings. Maybe be able to adjust the dashboard to the stats that are helpful to you.
    Cons:
    There seems to be little introduction on how to fully use Club-os. I've discovered many different reports/ways to adjust frequency of events just by trial and error but an instructional video would have been nice to have in the beginning. Doing a small video series for each level of use would be helpful. A manager would need a more in depth training on how to run reports, hop around various schedules, adjust stats etc... A base user would need instruction on viewing their won dashboard/stats but also adding and removing events accurately so their stats are not thrown off. Also, Being able to move/cancel/adjust results of an appointment AFTER it has started would be helpful. Usually when an appointment has been missed, we ahve to keep that time there, plus reschedule a second appointment. Which in the end, shows up as more appointments than you have actually taken.

    Read More

    TT

    Thomas T.

    Health, Wellness and Fitness

    1001-5000 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2018

    Club Standards

    4

    Exceptional. However, there has been multiple times the system has crashed during prime-time hours or on closeout days!

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    Previously 3
    5
    Functionality
    Previously 3
    icon
    Pros:
    I enjoy the ease of use! Constant updates to improve functionality and utilization! Great club system to keep track of guest and manager my book of business!
    Cons:
    There is no mobile version. I'm not always at my desk, in actuality, I'm 90% away from my desk. Being able to pull up systems on a mobile app would be beneficial!

    Read More

    BL

    Brie L.

    Verified reviewer

    Health, Wellness and Fitness

    5001-10000 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2020

    We use clubos in our gym to reach out to members

    4

    we use this daily in our gym. we have never used another system but it seems to get the job done well!

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    you can have all of your leads(fitness and pt) in one area for all employees to contact. this also integrates with datatrak which makes it easy for us
    Cons:
    you are unable to send multiple text blasts out to people or form lists of people to text. you have to text/ call each member individually which takes a lot of time

    Read More

    ZB

    Zachary B.

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2017

    Using it for personal training booking, generally reliable and intuitive

    4

    Club OS helps me keep all of my clients organized and has helped me jumpstart my career as a personal trainer through its ease of use and intuitive structure.

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    5
    Functionality
    icon
    Pros:
    The desktop site is clean, intuitive, and always functional. I had never used any kind of online booking or client management software until my current job and I was almost instantly able to utilize both the appointment booking functions and the client tracking functions. The wide array of data that can be connected to a client or prospect as well as the ability to share that data with all staff members is the best aspect of Club OS.
    Cons:
    The Mobile site does not share the same booking features with the desktop and only allows me to view sales information and a list of my clients. The desktop site has been running well recently but I would prefer something optimized for mobile that allows the creation and management of appointments.

    Read More

    rd

    robert d.

    Sports

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2017

    Works well and allows me to check on scheduled appointments, contact the members.

    5

    The option to be able to keep up with my daily schedule, appointments, and my employees schedule. It allows me to make changes on the spot, with either a clients or an employee.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    3
    Customer support
    5
    Functionality
    icon
    Pros:
    It allows me to see my daily schedule and make changes along with my employees. Great tool to keep up with the members that are scheduled for appointments. Also allows us to see their phone numbers where we can contact them in case of a cancellation, late arrival or just rescheduling purposes. Perfect to plan ahead for weeks, months and know what needs to be done daily.

    Read More

    JG

    Jim G.

    Health, Wellness and Fitness

    5001-10000 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2017

    efficient. easy to use

    5

    The benefits of this software is that we have access to the club schedule from and computer and mobile device. It would be much more helpful if there was an app available so that we could have more ease and a more visible screen when

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    seamless integration with CheckFree software. The ability to log communication with prospects and members is very convenient as well.
    Cons:
    Difficult to transfer prospects and members from other clubs to trainers schedules. It would be more beneficial if personal trainers could search all members from all clubs for setting appointments.

    Read More

    TH

    Terri H.

    Used daily for less than 2 years

    Review source

    Reviewed September 2017

    Overall great, makes holding leads more reliable

    4

    More documented leads

    Ratings Breakdown

    3
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Before club os, we manually had to store all of our leads that we gathered. Some were lost or not documented accurately. Now I am able store leads and make sure I have exhausted them before I delete. Since I have close to 100 leads a day it holds notes that I can always refer back to.
    Cons:
    Conversions don't always work from datatrak to club os. Sometimes I will get webleads that I will get an email about but it won't show up in my club os. Or I will put a lead in to convert to a membership and it won't be converted to data trak. So I have to re plug everything in making the customer wait longer than intended.

    Read More

    SB

    Steve B.

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2017

    Trainer entering appointments. Checking session count. Checking on clients arrival at gym.

    1

    A paycheck

    Ratings Breakdown

    1
    Ease of use
    3
    Functionality
    icon
    Pros:
    Ability to review my session count and account of client (primarily for remaining sessions and history).
    Cons:
    The screen is not sized to the monitor, it's SMALL. Old, non active members of gym appear on lists when one is looking up a client and if a client has rejoined the gym the expired/ the active one shows up. For the session verification function this is excess information that should be archived for administrators. It just gets in the way for me.

    Read More

    Kendra's profile

    Kendra H.

    Verified reviewer

    Sports

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed August 2017

    Club OS makes communicating with my customers a breeze. The easiest I have used after 15+ years of /

    5

    I stay upto date on my members

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ability to send a text message. I love the reminders, I never miss a follow up. I also like how members and future members have the abiilty to opt out of texts.
    Cons:
    It would be nice in the future to add new text message notifications while logged in.

    Read More

    Showing 1 - 10 of 192 Reviews

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