Fonteva for Associations 2026: Benefits, Features & Pricing

Fonteva for Associations is a highly adaptable solution for managing memberships, events, and financial transactions in one place. Its seamless integration with Salesforce allows for enhanced CRM capabilities, and the platform’s customizable features ensure that it can be tailored to meet the specific needs of any association. The reporting tools are robust, making it easy to generate insights and track membership trends. The event management functionality, including ticketing and registration, is a real game changer, especially for large conferences.

While the platform is powerful, it does come with a steep learning curve, especially for non-tech-savvy users. The initial setup and customization process can be time-consuming and may require dedicated support from the Fonteva team. Additionally, some of the advanced features feel a bit pricey compared to other solutions in the market.

I work for an association/non-profit management company that uses Fonteva for several organizations. We have been able to manage the databases of up to 8 organizations under one business account. This allows us to exchange knowledge, ideas, and training among our sub-teams. I admire Fonteva's engaging user interface for the staff-side, since many association databases are rigid, outdated, and not user friendly. I admire the object-based interconnected nature of Fonteva, with all "objects" (ex. Contacts, Accounts, Items, Sales Orders, Payment Methods, etc.) connected to each other in some way which allows for more diverse and flexible use cases. Rather than filling out a rigid form linked on the annual conference page, for instance, a member can experience an engaging, customizable registration experience. You can create as many ticket types for an event as you would like, and create different registration forms connected to different ticket types. You can easily track all kinds of data. For example, if you want to figure out which payment method was used at what time for a purchase, you can click into the sales order, the related e-payment, the related payment method, and view the details of that data piece accordingly. The relational nature of this complex database allows for ample opportunity and an increasingly stronger, more engaging user-experience for your association's members. This object-based nature also allows for sufficient reporting. Some examples include, but of course aren't limited to the following: you can pull from fields of multiple objects to report on member companies who joined the association after January 2023 and are based in Florida, you can report on attendees with a particular certification who attended the last two annual conferences, members who are volunteering on committees, and whatever else you can think of. The possibilities are endless with this platform, and you can manage most aspects of your association with it (membership, events, e-store, online communities, etc.).

With ample possibility comes ample headache at times. Fonteva is so complex that it can lead to troubleshooting, glitches, and other problems that can become a nightmare for your staff and members. Having a dedicated IT/tech person on staff to manage Fonteva and serve as staff liaison is a MUST. We often run into several issues with flow (triggering a set of actions in the database, such as a purchase of a membership item activating a membership and sending a welcome email). We also run into unexplainable software glitches, such as the purchasing page on the front-end taking several minutes to load for members and attendees. While Fonteva's object-based nature allows for easy reporting, there are pre-set templates of the objects you can report on. For example, if you are using the "Accounts with Contacts" reporting template, you could only pull fields that are connected to those object types. You wouldn't be able to pull up, say, Attendee IDs, so you want to ensure your report template will allow you to report on the proper objects before getting in the weeds with building it out. For specific data requests, staff often needs to export different reports into Excel, and then use their own manual Excel skills to sort through data as needed, since Fonteva has limited report templates. It would be nice to be able to report on all kinds of data and eliminate manual labor in Excel.

Amazing software for membership services. Easy to use for staff and pull live member information

Handling duplicate accounts and catching them early

The best thing about Fonteva is that it is on the Salesforce platform. Having the ability to configure the AMS with Salesforce has been a dream come true for us. In regards to Fonteva itself, I really like the flexibility it provides in solving business solutions as well as the amount of time saved with basic management of association management. My staff really loves Salesforce/Fonteva and that wasn't the case for our legacy platform. With staff buy-in, we're able to get a lot done now with our AMS.

Fonteva is not a platform you can learn overnight. Your staff must devote time to learn the structure before any sort of major configuration or custom work. More than likely, a 3rd party resource should be brought to help and assist with any sort of business objectives in order to configure the platform properly. Lastly, avoid custom code as much as possible because the more you learn about the tool, the higher likelihood you'll be able to configure a solution using out of the box tools with Salesforce.

Software is easy to use and has lot of flexibility to tailor it as per the association needs.

The software has some room to improve. We have soem issues with Join process and renewal proceeses which can be improved. We also think finance side of Fonteva can be made better by improving schedule payment and lockbox functionality.

Users can adapt functions in meaningful ways to fit their business needs without a lot of admin or other support

Reporting is not always intuitive and does often require admin support to do higher level reporting

Ease of use. We needed a product that would work with our business model which is unlike regular membership processes.

I think its a great product so far. I have no cons at this time!

We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product. 1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable. 2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer. 3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient. I highly recommend this a solution for your Association.

No negatives have been found yet. Of course, you'd love for it to be cheaper. Keep an eye on the size of your environment.

As a developer / technical consultant, when a customer is mentioning use cases involving "customer engagement" or "organize our member base" the first product that comes to mind is Fonteva. This product easily saves me months of development for a product that I couldn't even compete with. Just like you don't want to build your own cloud based CRM product, why build your own customer engagement Salesforce functionality, when someone already did it cheaper, better, less buggy, and with a technical support team. Choosing Fonteva's software is often a no-brainer for my team and my customers. As a bonus it fills in the (many) gaps left behind by the Service Cloud that Salesforce hasn't built yet. And it saves me on the budget for when customers have big ideas.

Custom development on top of Fonteva's platform can be difficult because in addition to the usual Salesforce quirks you have to take into account, you also need to learn and understand how Fonteva's platform is built.

With a big set of modules which can perform virtually everything you need to manage in the right way the customer support and the relationship with clients and costumers. Fonteva for Associations present a big range of features: members, events management, communities, estores, committees, accounting, online fundraising, mobile, education, collaboration, dashboard and reports. All these features allows you to perfom and set your bussines in the best possible way and get the most of every inversion or event you do.

Like happen with other Fonteva tools like Fonteva Events, with this tool you have to know every detail of you want to with your organzation and in which way do you want to improve, if you do not know what really you want you cannot tak advantange of this great tool for your organization.