Gladstone 2026: Benefits, Features & Pricing

Wondering if Gladstone is right for your organization?

Our Membership Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
User Reviews

Overview

Gladstone

4.6

(11)

Pricing

Starting at £9,999.00 per year

About Gladstone

Gladstone provides end-to-end leisure management software to leisure trusts, private clubs, universities and schools across the UK & Ireland. Key features include membership management, contact management, access control, point of sale, payment processing for both debit and credit cards, online booking and reporting. Gladstone’s software streamlines leisure management for both consumers and operators.

By combining a booking and joining software, self-service kiosks, access controls, and administrative backend tools, Gladstone facilitates management of the entire customer journey, and allows businesses to tailor the solution to their needs. Reporting solutions allow users to query their database and create customized reports for business requirements. Payment solutions allow operators to manage, acquire, schedule, and take payments for leisure activities via debit or credit card.

GladstoneGo is Gladstone’s new cloud solution for a modern consumer experience. Users can buy a membership or book classes online in 4 simple steps. And it's mobile optimised so users can book and join on the go.

Wondering if Gladstone is right for your organization?

Our Membership Management Software selection experts can help you in 15 minutes or less.

Gladstone User Interface

Popular Gladstone Alternatives

Main Product

Gladstone

4.6

(11)

Ratings Breakdown

4.36Ease of use
4.0Value for money
4.82Customer support
4.18Functionality

Pricing

Starting at £9999.00 per year

Get Price

Alternative Product

Jackrabbit Gymnastics

4.6

(368)

Ratings Breakdown

4.29Ease of use
4.51Value for money
4.70Customer support
4.28Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

ClubExpress

4.2

(515)

Ratings Breakdown

3.72Ease of use
4.37Value for money
4.57Customer support
3.98Functionality

Pricing

Starting at $0.30 per month

Get Price

Alternative Product

Club Automation

4.0

(75)

Ratings Breakdown

4.17Ease of use
3.87Value for money
3.96Customer support
3.97Functionality

Pricing

Available upon request

Get Price

Alternative Product

bsport

4.3

(328)

Ratings Breakdown

4.14Ease of use
3.99Value for money
4.55Customer support
4.17Functionality

Pricing

Starting at €150.00 per month

Get Price

Alternative Product

Hapana

4.5

(95)

Ratings Breakdown

4.31Ease of use
4.20Value for money
4.56Customer support
4.17Functionality

Pricing

Starting at $285.00 per month

Get Price

Gladstone Pricing and Plans

Starting price: £9,999.00 per year

Free Trial

Free Version

Basic

£9,999.00

per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Gladstone Features

Popular features found in Membership Management
Application Management
Communication Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Membership Renewals
Payment Processing
Promotions Management
Registration Management
More features of Gladstone
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Attendance Management
Attendance Tracking
Automated Scheduling
Billing & Invoicing
Booking Management
Calendar Management
Class Scheduling
Client Management
Client Portal
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Reports
Data Import/Export
Electronic Payments
Email Management
Employee Management
Enrollments/Onboarding
Event Calendar
Facility Scheduling
Inventory Management
Marketing Automation
Member Accounts
Member Communication
Member Database
Membership Management
Member Types
Mobile Access
Mobile App
Online Booking
Point of Sale (POS)
Recurring/Subscription Billing
Reporting & Statistics
Self Service Portal
SMS Messaging
Social Media Integration
Third-Party Integrations
Visitor Management
Wait List Management
Website Integration

Gladstone User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

36%

Secondary Ratings

Ease of Use

4.4

Value for money

4.0

Customer support

4.8

Functionality

4.2

Verified

Reviewer

Sports

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2019

Great products....with a little more development would be awsome products

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software is very flexible and suit the needs of 80% of our business. Come with a wide variety of functionality topped off with a good reporting tool.

Cons:

Software lacks some functionality and anomolies across the different platforms. Developmets can be slow.

Stevie P.

Verified reviewer

Leisure, Travel & Tourism

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2019

Future Forward Software!

We previously used several software solutions for different areas of the business, but we have been able to migrate all of these business areas into the Gladstone product suite. This has made our overall processes and management more efficient as we have all of our business streams in a single database.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Many of our business streams are managed within the Gladstone product suite, so it's imperative that we can access the data in as much detail as possible. The reporting functionality (eyeQ) is comprehensive and enables us to effectively analyse our business streams in a streamlined and accurate way, which benefits the entire business.

Cons:

The initial Plus2 platform hadn't had any major developments in recent years, which was disappointing. However this was due to all of the developments that were being made to create the Gladstone 360 environment, which is being developed and improved regularly.

Reasons for choosing Gladstone

There was no other software solution that was versatile enough to manage as many of our business streams as the Gladstone suite can. Gladstone has been our main CRM supplier for nearly 20 years.

Andrea O.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for more than 2 years

Reviewed October 2019

Helpful staff, system does the job

Having a proactive account manager does help, Customer executive has done all that he can to ensure we are using the platforms more effectively, the recommendations he has made have improved use and outputs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system does support the day to day running of thy leisure facilities we operate.

Cons:

There are many plug ins and connected platforms that do impact on the seamless processes, whilst the support teams do all that they can to help functionality this could be improved

kerry f.

Verified reviewer

Leisure, Travel & Tourism

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2019

G360 Views

To be fair my personal experience was somewhat challenging as our internal infrastructure was possibly not capable of managing the software product which led to a plethora of issues.. I feel that maybe our server capacity and internal structures should have been thoroughly vetted by both Gladstone and our IT before we ran with a software product that relied on a strong/vast server capacity. The use when everything was finally resolved (bar a couple of outstanding bugs) was brilliant. I will maintain, as I always do, Gladstone tech support are fantastic and were nothing but patient, understanding and helpful. You have some outstanding support staff!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use - on a basic level for day to day operations this application works across all user levels from the more nervous to the most capable. Each user trained has been able to navigate around G360 with a degree of confidence.

Cons:

The limited back office functions - the need to navigate between two systems (eg booking sheets, transferring a class) is time consuming and frustrating for front end users, there is a feeling amongst some that needing to use two systems is inefficient.

Reasons for choosing Gladstone

n/a

Martin G.

Verified reviewer

Leisure, Travel & Tourism

201-500 employees

Used daily for more than 2 years

Reviewed October 2019

Best of Breed

Gladstone are a crucial partner for tmactive in terms of our interface with the customer, staff use and business analysis. I believe that they are ahead of the rest of the UK market in working that partnership for mutual benefit. I find them easy to work with, responsive and well integrated with our sector. The desire to scan the horizon looking for future requirements and engaging their customer in that process is second to none.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I think Gladstone software is increasingly intuitive to use and has the features and functionality required for the leisure industry. We are currently using Plus 2 with ambition to evolving to 360 in line with future need.

Cons:

Nothing really. We are aware of advanced iterations of the current products and hope to move in the near future.

Tracy G.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for less than 12 months

Reviewed October 2019

Gladstone360

Quite positive. Had a few issues due to thread needle when setting up. Look and feel of the new front end is good. looks easy to use and is intuitive. a bit clunky having to still use Plus 2 for booking checks etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the look and feel of the front end. ease of improvement through the screens ability to make refund/amendments without logging out someone completely and then logging in someone else with authority. easy customisation ability to multi book activities and make multiple account payments.

Cons:

doesn't connect to the plus 2 bookings sheets difficulty in finding booking activities - reception team don't always know which section some items come up under - on plus2 you went to the area and it was there. would prefer easier access to add card/bands to accounts. can't get a duplicate print receipt unless changing to another screen - would be better if had the option on the EPOS screen.

Keiron B.

Verified reviewer

Leisure, Travel & Tourism

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2019

Review of Gladstone360

My experience with Gladstone360 has been excellent and we have been steadly rolling it our to our business over the last year, with Gladstones assistance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and can be rolled out in exisiting environments, which means a low cost to get the software operational with end users.

Cons:

Continued development of the software has been an issues, with Gladstone favouring launching new products rather than continuing the development of this product.

Reasons for choosing Gladstone

Gladstone is a far superior product.

Gayle H.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Reviewed October 2019

Membership

Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use. System is very good for updating memberships

Cons:

We offer a six week membership offer. The family one always causes an issue on renewal date as we have to sell it through the gold bar - pick family monthly and then change the dates to make it a six week offer

Reasons for choosing Gladstone

It was the software that was always used in this building. I started here 19 year's ago and have been working with it since. :)

Ian H.

Verified reviewer

Sports

201-500 employees

Used daily for more than 2 years

Reviewed October 2019

On the right track!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that the software is now web based and the new functionality within 360. Also the ability now to run the software on tablets and mobile devices.

Cons:

The main issue currently is the lack of booking sheets within 360 - however after being at the last alliance meeting - it was good to see that booking sheets had been developed and would be available in a forthcoming release.

Dean T.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for more than 2 years

Reviewed October 2019

G360

Love it, looking forward to getting touch screens for reception

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the aspect, integration with ipads make it really easy to check members in.

Cons:

Booking sheets. Once we have these we wont need Plus 2. Using both gets confusing. Moving members from the waiting list to a free'd up space in the class easier in plus 2

Showing 1 - 10 of 11 Reviews

See All Reviews