Membership Toolkit 2026: Benefits, Features & Pricing

It has a great donor and membership management system. The customizable design make it so easy to use.

The customer support can do betted and hopefully they allow more customizations in the future. Because the management system though simple could use some more templates

The customer service is top notch, the platform is user friendly, and I am sure the site does many more things than our PTA utilized it for. I really liked the ease of using the membership management tools, but at the end of the day we are a Title 1 school and with schools in Texas continuing to be underfunded, we could not justify spending that much money on a platform when it could be put back into our school.

The only con is the price. We felt that the money we spent on the site was too much and that amount of money would make a big difference in our school instead of being spent on a website.

None of the features are worth giving up administrative autonomy of your organization.

MTK is trying to slowly force their customer base to become dependent on them for all its database, managerial and financial management needs. All customers were forced into using LumaPay or give up the ability to accept online payments. The change was forced on their timeline, not in the off peak time for their customer base.Once that forced change took place, if you wanted to make a change to your payout schedule through stripe, you had to create a help ticket in MTK for them to make the change for you. If you ask MTK help desk a question they don't want to answer, they just ignore the question.

This is a tool that is very easy to use for PTOs. With the right volunteers in place, this is a system that will provide you with what you need to run a successful non-profit Parent/Teacher organization.

The stores are a little confusing to set up.

- Ease of learning - Ability to give limited administrator access to board members pertaining to only their area and not access to every area - Integration of all functions of our organization: membership, accounting, website, sales, communications with members, etc. - The app is easy to use - Quick response of customer service

- We cannot use its directory templates because they are student-centered; our directory needs to be parent-centered so we have to export the data and use different software to create our membership directory which is very time-consuming and frustrating. - Our treasurer would like to have an easier way to modify the accounting reports each month to be a more usable format for our organization. - We would like to have a way to send communications to prospective members because we can only send e-mails and newsletters to current or previous members who are listed as "contacts" in our members database. We have a huge batch of prospective members every summer and have to use other software to communicate with them until they become members. - If a member attempts to log in with a different email address (such as their work e-mail if their account was originally set up with their personal e-mail, the software automatically creates a new member record for them. This duplicate record is not linked to their initial membership record so it appears as if they are not a current member. We have to manually remove these duplicate records as we become aware of them. It becomes even more complicated if their membership is on one record but they make a purchase on another record. There is not a way to "merge" the two accounts. We have to select one account, manually update it to reflect the payment on the other account and "cancel" the duplicate member account. - We would like to have a way to acknowledge our sponsors on our home page, either with a scrolling feature or rotating logos and have a way to easily update them.

I do like that everything is in one place.

It is difficult to navigate, I do not think it is user-friendly. I have been using it for a few years and still can not easily go into MKT and feel confident to do what I need to get done. There are so many steps to get one thing done.

It lets us keep track of everything in one place. Ease of communication is vital and tracking volunteers

Sometimes it feels like there are too many steps to do things. The spreadsheets have too much information and we have to revise them after downloading.

Membership Toolkit is a relatively easy way to manage your non-profit's website. It is a one stop shop for membership, volunteers, directory, calendar and content. Administrators do not need to be web developers to manage this site.

While MTK has a very responsive support team they often send videos or detailed directions that are difficult to follow. It would be great if there was a level of membership where they would do the updates of us. We currently have the middle membership and the next level up doesn't offer the support we'd like. Additionally, the volunteer sign up is very limited and we have gone back to Sign Up Genius for volunteers.

I love the ease of use for people of all different technical abilities. It is easy to pass down from person to person as volunteers change, and their help desk is incredible!

The cost of membership toolkit isn’t cheap, but we are able to justify it because of all the features it has.

MTK is literally designed to do what we need to do - manage membership, purchases, and donations for a large school PTA or Foundation. They seem to have thought of everything and are incredibly open to feedback and requests. The customer service both technical and client based is some of the best of any organization or business I've ever worked with.

Honestly I have no complaints. Recently they switched to only allowing online payments via LumaPay, which has been limiting since as a non-profit we preferred to shop around for a payment processor with lower fees - but certainly worth it to have all of the features and abilities of the software.