RecDesk 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RecDesk

4.6

(100)

Pricing

Starting at $3,835.00 per year

About RecDesk

RecDesk is a cloud-based recreation management solution that helps users create customized forms for membership registration and management. The solution caters to recreational and nonprofit organizations such as municipal recreation departments, churches, community centers, activity-focused nonprofits and more.

RecDesk’s key features include online registration, program management, scheduling, billing and invoicing, online reservations, membership management and league management, among others.

RecDesk’s Flexform feature allows users to design online registration forms and checkout pipelines for desktop and mobile users. The solution also lets members check-in using barcodes or a manual method.

RecDesk offers fee structures for both open-ended as well as fixed-duration membership models. Users can include custom packages for individual and group members.

RecDesk’s community portal is built on a content management system that supports multiple pages, full control over the content, document uploads and more. The vendor provides email and phone support to the customers.

RecDesk Screenshots

RecDesk Pricing and Plans

Starting price: $3,835.00 per year

Free Trial

Free Version

Essential

$3,835.00

usage based, per year

Plan includes:

Program Management
Online Registration
Facility Scheduling
Online Reservations
Membership Management
Facility Check-In & Check-Out
Financial Management & Reporting
League Scheduling
Email Marketing Tools
SSL & PCI Compliance

Standard

$6,240.00

usage based, per year

Plan includes:

Program Management
Online Registration
Facility Scheduling
Online Reservations
Membership Management
Facility Check-In & Check-Out
Financial Management & Reporting
League Scheduling
Email Marketing Tools
SSL & PCI Compliance

Plus

$10,790.00

usage based, per year

Plan includes:

Program Management
Online Registration
Facility Scheduling
Online Reservations
Membership Management
Facility Check-In & Check-Out
Financial Management & Reporting
League Scheduling
Email Marketing Tools
SSL & PCI Compliance

Enterprise

$16,250.00

usage based, per year

Plan includes:

Program Management
Online Registration
Facility Scheduling
Online Reservations
Membership Management
Facility Check-In & Check-Out
Financial Management & Reporting
League Scheduling
Email Marketing Tools
SSL & PCI Compliance

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RecDesk Features

Popular features found in Parks and Recreation
Billing & Invoicing
Calendar Management
Class Scheduling
Electronic Payments
Employee Management
Event Management
Facility Management
Facility Scheduling
Membership Management
Registration Management
Reporting & Statistics
More features of RecDesk
Access Controls/Permissions
Activity Dashboard
Activity Management
API
Application Management
Attendance Management
Attendance Tracking
Barcode/Ticket Scanning
Booking Management
Budget Management
Check-in/Check-out
Child Care
Committee Management
Communication Management
Contact Management
Contract/License Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customizable Branding
Customizable Forms
Customizable Reports
Data Import/Export
Document Management
Donor Management
Dues Management
Email Management
Email Marketing
Email Templates
Enrollments/Onboarding
Equipment Tracking
Event Calendar
Event Scheduling
Event Ticketing
Family Memberships
For Nonprofits
Inventory Management
Inventory Tracking
Invoice Management
League/Team Management
Maintenance Management
Marketing Automation
Member Accounts
Member Communication
Member Database
Member Directory
Member Portal
Membership Renewals
Member Types
Merchandise Management
Mobile App
Payment Processing
Point of Sale (POS)
Recurring/Subscription Billing
Rental Management
Search/Filter
Self Service Portal
SMS Messaging
Third-Party Integrations
Volunteer Management
Wait List Management
Website Integration
Website Management

RecDesk Integrations

Sparxo

Kisi

RecDesk User Reviews

Overall Rating

4.6

Ratings Breakdown

67%

26%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.3

Pam S.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Moving to RecDesk immediately improved customer usage.

Very good. Our customer satisfaction and retention is much higher. We're able to collect back-end data that helps to formulate our marketing tasks. Control for registration openings/closings is in place Customer service has been extremely reliable and quick to solve any issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product was easy to use for staff who must create the forms, registration options, and update back-end requirements while the product was easy to use for the customer. We have grown to appreciate this software even more as upgrades have been made and new features added.

Cons:

The only module that didn't fulfill our needs fully was the league module. We have shared our needs with RecDesk on this module, especially for double-header scheduling and allowing more parameters for team needs to help generate the schedule.

Reasons for choosing RecDesk

We looked at six companies to include testing each of them using the test sites. We dove deeply into fees, credit card modules, base costs + alternate options, and did reference checks with firms using the various software modules.

Reasons for switching to RecDesk

Performance for the customer/employee and cost/fees.

Cathy H.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

RecDesk for Community Centre and BGC Club

From the beginning using this new system was so much easier and user friendly than our old system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of payment and registrations. Ease of reporting. Support is very fast and helpful.

Cons:

Wish more of our old data exported into RecDesk was able to be transitioned, like postal codes.

Reasons for switching to RecDesk

It didn't fit our needs and it was not user friendly.

Vendor Response

Hello Cathy, Thank you for choosing RecDesk. We’re glad to hear that you were satisfied with your ease of payment and registrations. Please share your suggestions for improved workflows with our Customer Success team.

Replied April 2024

Ben B.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2024

Going from good to great with RecDesk

Overall my experience has been positive, but with some letdown along the way. The product is good, but a few tweaks could be great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Here is what is right about RD *please note that my interaction with RecDesk is only from a league managment perspective. -The Dashboard. Specifically the registration and payment tab. Historically we've never been able to collect payment upon registration for our leagues, which leaves us to have to turn into collection agents. -Ordering uniforms. This year my assistant was able to order uniforms in 30 min as opposed to our old system which took days -I like how easy it is to mass communicate (more on this below) -I like the flex calendar and the ease of access to the facility schedule -I like being able to see who is overdue in payments

Cons:

Here is a few wrongs about RD -Not being able to upload a pdf or a premade practice/game schedule, or any important documents for that matter, for my coaches to see on "My Leagues". -Creating a practice/game schedule is extremely difficult. Having to go into each league individually and schedule each game is taxing. The user interface is difficult to understand for this process. Thus, we opted to create them outside of RD, and just import them as documents so that coaches could just access from their "My League" pages. When I learned that was not an option, I discovered just how difficult to create practice and game schedules. We abandoned this feature and just gave the coaches their stuff via email. To be fair, I / my training could be the issue. -The back of house user interface system is difficult to process visually. All of the main tabs and their subsequent tabs, plus the quick actions tabs on the right creates paralysis by analysis (this is subjective however) -I don't like how I cant send out one mass email / sms to all our leagues. I have to go into each individual league (like i said, it could be on my end) -Not a fan of how I can upload pictures of each coach on their profile or my personal profile for that matter -Not a fan of how difficult the process is change the look and fell of each landing page

Reasons for choosing RecDesk

We liked having the ability to do multiple things under one system

Reasons for switching to RecDesk

Our recreation, fitness and facility, member managment, and POS systems all needed to come under one umbrella.

Vendor Response

We appreciate your feedback and are delighted to know you enjoyed our software. Your satisfaction is our top priority, and we invite you to reach out to our customer support team for further assistance.

Replied April 2024

pioneer R.

Verified reviewer

Events Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Rec desk easy to use

Very user friendly for an older demographic, the reports for G/l are so easy to use. Payment reconciliation very easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very user friendly for an older demographic

Cons:

time consuming entering information for programs

Reasons for switching to RecDesk

needed something more user friendly for and older cliental

Vendor Response

Hello, Thank you for the kind feedback. RecDesk is easy to use software for all ages. Please reach out to your Customer Success Manager for assistance with ways to simplify entering information and copying programs. Best regards!

Replied May 2024

Patty G.

Verified reviewer

Facilities Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Rec Desk review

Overall, it is a great system for point of sale and keeping a database of people. I have at least 20 events running simultaneously, and it is easy easy to use for a older demographic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Anytime I need support. Someone answers me quickly.

Cons:

I wish I had more control over the administrative side of widgets

Reasons for switching to RecDesk

We needed some thing a little easier and the ability to take credit cards

Vendor Response

Hello Patty, Thank you for posting your positive review. At RecDesk, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner. Reach out whenever you need us!

Replied April 2024

Carrie F.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

SPRC Loves Rec Desk!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to keep track of memberships, members and programs!

Cons:

I would like to have a discount option in the POS feature. It would also be nice to be able to pick and choose staff permissions (a la carte style)

Reasons for switching to RecDesk

Reporting, program management and website integration was not feasible with them.

Vendor Response

Hello Carrie, Thank you for your positive review. We appreciate your kind words. Our support team can help you with POS discounts, please contact them for further review.

Replied April 2024

Becca M.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2024

Recdesk Review

I have had an abundantly positive experience with Rec Desk. The system is easy to learn, and we are given all the right resources to make the process happen. My positive experience is especially attributed to the team of people who make it all happen! I have always had a contact that was reachable by the send of an email or the schedule of a meeting. I have not once felt like I was left to fend for myself, even when it came to fixing the most minor technical errors. Knowing I can rely on the Rec Desk team to assist me in my programming efforts has really impacted my experience in a positive way!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of organization and communication. Prior to Rec Desk I spent lots of time digging for information through rosters and spread sheets. Rec Desk keeps important information at an arm's reach and easy to organize or reorganize as needed!

Cons:

I do not like the how "as is" Rec Desk comes. I would hope for more customizable features. Such as changing information in rosters, giving the directors a choice on what can be made mandatory or non-mandatory, and a more flexible instructor's page. I would also like to see more options for displaying programs and events and their advertisements.

Reasons for switching to RecDesk

Our old software was not user friendly or director friendly. They lost track of finances, there was a charge for every time we needed to reach out to their team for help, and we had very limited control over our own website features.

Vendor Response

Hello Becca, We appreciate your feedback and are delighted to know you enjoy RecDesk. Your satisfaction is our top priority, and we look forward to serving you again soon. Please reach out to our customer support team for more assistance with your needs for customization.

Replied April 2024

John K.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

RECDESK IS NUMBER #1

Amazing. I have used 4 different Recreation Software's over my career and I always support RecDesk. Other professionals ask between different companies and I say go with RecDesk every time! Easy choice go with RecDesk you wont regret it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer Service: If I need anything at all or would like to change something I'm heard actions are taken quickly and always a friendly, helpful person on the other side of the phone/computer. How easy it is to use: On a customer and management basis, we don't call often into support because its so easy to use and updates happen and when they do we are notified and normally a video or explanation happens to learn the new features. Affordable cost for the product: It's affordable and covers all of our needs membership, credit cards processing, registrations, facility reservations, calendars, along with data for budget season and so much more.

Cons:

I have used 4 different Recreation Software's and I always support RecDesk no cons! Easy choice go with RecDesk you wont regret it!

Reasons for choosing RecDesk

My time in Milford as a Program Coordinator our Director was looking to make a change. I was a little hesitant to change software's and she was as well. RecDesk let us test the product 6 months in advance before going live so we can understand it and get all future programming/calendar info in there before releasing it to the public. There were videos to watch and also screen time between a rep and ourselves to completely learn the program.

Vendor Response

John, Wow! We are blown away by your review. Thank you for choosing RecDesk.

Replied April 2024

Laura I.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2023

Review from Office Manager at Lyons Recreation Department