Qualifacts Credible vs EHR YOUR WAY: Which is best for you?

The chat support and ticket system is excellent—whenever I have questions or need assistance, the support team is readily available and incredibly helpful and tickets are promptly responded to.

It's like Qualifacts Credible does not have enough resources to support users working in the system, running ad hoc reports, using BI, etc.

Overall, EHR your way has allowed for integration of all parts of the clinical process (billing, scheduling, notes, patient portal) in a user friendly way and improving focus on the patient care.

Cons include the per-text charge for appointment reminders, some confusing or counter-intuitive interface aspects, and delays in implementing updates or customizations.