TheraManager DocuTrac 2026: Benefits, Features & Pricing

In a previous employment I utilized a competitor's product, which had similar functionality, but customer/tech support was frustrating. TM's support staff has been the most helpful and available tech support personnel I've every encountered. They are usually available to take calls immediately, regardless of the issue. Simple questions, suggestions for improving the product or complex issues that could cripple my ability to function with my clients, are handled quickly and effectively. Overall, I couldn't be more pleased with TheraManager. The time-saving features of this product have saved me hundreds of hours in the five years that I have been a customer and their friendly, helpful staff create a very positive customer experience. Frankly, I believe those things combined make it worth more than I have actually paid for purchase and maintenance since I've been a customer. (But don't tell TM I said that!)

Terrible. Since the lack of information has kept me paying their fee for 90 days there has been no communication. I asked for ability to transfer my information and no response. They finally disconnected my connection after I complained about my concerns but no transfer of client information was ever done.

We highly recommend TheraManager. It has been wonderful for our organzation where our clinics and group homes are scattered orver 150 miles. Our clinicians, case workers and psychiatrists appreciate real time information about clients. This is a great product. I do work at a local hospital where there are other products but Theramanager is second to none!! Theramanager Support team is wonderful and they always happy to solve problems. We love theramanager, no one at Maple Shade can imagine days before theramanager! We wonder some times, how did we ever manage before Theramanager days

My time on paperwork has increased dramatically. I also get paid much more quickly.

I have been with the practice for 8 years and I have to say representatives are truly wonderful. They are always very helpful not to mention pleasant to deal with. I believe if your staff invests with the company, they must truly love their job. As for customer service and tech support they are always helpful as they make sure to follow up with any questions or concerns that we have had in the past and present. I have never had any issue they couldn't solve.

TheraManager ( TM ) is a remarkably versatile and user-friendly electronic health record (EHR) that comprises a diverse suite of capabilities including but not limited to, long-range scheduling, billing and credit card payment options, links to e-prescribing via TM's contract with Dr. First, and secure patient portal capabilities via TM's agreement with Updox, and clinician 'to do' sections. This EHR responds to a wide-ranging set of clinical contexts such as individual or group practices, community agencies, health care organizations, university-based settings or private practice environments. All the separate functionalities can be learned separately or together. It is extremely easy to learn how to use the calendar and scheduling module' single or recurrent appointments can be readily scheduled or modified efficiently. The appointments are linked to the EMR where the records are associated directly with each appointment. Record keeping is entirely customizable, so that forms (eg. intake/evaluation notes/progress notes) can be developed as needed and individualized according to the particular clinicians' needs. Documents can be easily scanned and uploaded into the patient's chart, and numerous, customizable folders can be generated for a given patient's chart that keeps the records organized in a manner that allows for easy retrieval. The beauty of the link to the e-prescribing system is that all the entries of medications can be automatically connected with a given note. The billing module is also very easily managed, even for those clinicians without prior bookkeeping or accounting experience or skills. The support staff are immensely approachable, responsive, excellent teachers, and generous with their time, affording the beginning user the opportunity to establish a sufficient proficiency level within a very short time. Therefore, I would highly recommend TheraManager without any reservation.

I have used two other companies software at other practices, and they just do not provide the number of features with the ease of use that Theramanager does.New staff seem to catch on very quick, and the layout of the software seems to be responsible for that. It is very logical, and easy to get the "big picture" of all the functions.

Infinite practice managment support that ultimately sustains my business.