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Josh P.
Advisor, 7 years
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Updated January 21, 2026
ConnectWise Automate vs MSP360 Backup: Which is best for you?
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1 million+ businesses helped
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Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
 Features
 Features
Automatic Patch Deployment
4.88
Server Monitoring
4.83
Alerts/Notifications
4.67
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Data Replication
5.0
Cloud Backup
4.74
Backup Scheduling
4.73
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Integrations
See All
See All
Pros / Cons
- Furthermore, it's integration with ScreenConnect allows for easier remote access to computers for your engineers, should you wish to leverage that.
- While it did have a MacOS installer, I feel that it really came short to being able to support the operating system.
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- MSP360 offers a flexible, powerful backup platform with support for local, cloud, and hybrid storage.
- Remote management through the web console (especially in legacy versions) lacks polish.
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Ease-of-Use
3.7/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Value for Money
3.9/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Customer Support
3.7/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
FrontRunners 2026
Advisor
 Recommendations
 Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
