Avochato 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $1.00 per month
About Avochato
Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product caters to a variety of industries, including insurance, home care, real estate, auto dealerships, logistics, delivery services and e-commerce.
Avochato features review management, which allows users to create campaigns for review acquisition. Users can solicit reviews from customers using links to their reviews accounts, such as Yelp! And Google Reviews. Users can also request feedback on their products and services via text messages. Avochato also provides the real-time net promoter score (NPS) based on customer reviews and ratings.
Avochato is available both in cloud-based and on-premise deployment options, and it also offers a mobile app for iPhones and Android devices. The product also integrates with different business systems, such as Slack for project management, Desk.com for help desk ticketing, Salesforce CRM and Office 365.
Avochato Screenshots

Avochato Pricing and Plans
Pay As You Go
$1.00
Plan includes:
- Multi-channel
- SMS
- Live Chat
- Phone Number
- Marketing Features
- Broadcast
- Tagging
- Auto Repsonses
- Automation
- AI Chatbot
Standard
$210.00
Plan includes:
- Multi-channel
- SMS
- Live Chat
- Integration
- Zapier
- Salesforce
- Slack
- Microsoft Teams
- Automation Tools
- Agent Assist
Custom
Pricing available upon request
Plan includes:
- HIPAA
- BAA
- Dedicated Account Rep
- Salesforce Process Builder

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Avochato Features
- Popular features found in SMS Marketing2-Way MessagingCampaign PlanningCampaign SchedulingCommunication ManagementContact ManagementEngagement TrackingMessage PersonalizationMobile CouponsReporting/AnalyticsScheduled MessagingShortcodes
- More features of AvochatoActivity DashboardAgent InterfaceAlerts/EscalationAlerts/NotificationsAPIAppointment ManagementAssignment ManagementAudience TargetingAutomated ResponsesAutomated RoutingAutorespondersCall Center ManagementCall RoutingCampaign ManagementCanned ResponsesCase ManagementChatbotChat/MessagingClient ManagementClient/Property MatchingCollaboration ToolsCommission ManagementComputer Telephony IntegrationContact DatabaseCRMCRM IntegrationCustomer Complaint TrackingCustomer DatabaseCustomizable TemplatesDashboardDynamic ContentEmail MarketingEvent Triggered ActionsFile SharingGDS/OTA IntegrationGroup MessagingHuman HandoverInteraction TrackingIssue TrackingIVRKeyword TrackingKnowledge Base ManagementLanding Pages/Web FormsLead ManagementLead QualificationLink ShorteningListing ManagementLive ChatMacros/Templated ResponsesMass TextingMMSMobile AccessMobile AlertsMobile AppMobile KeywordsMonitoringMulti-Channel CommunicationOffline FormOne-to-One MessagingOnline BookingPerformance MetricsPolls/VotingPricing ManagementPrioritizationQueue ManagementQuotes/EstimatesReal-Time ChatReal-time Consumer-facing ChatReal-time ConversationsReal-Time ReportingRemindersRemote Access/ControlRemote SupportReporting & StatisticsReputation ManagementReservations ManagementRoutingSales Onboarding & TrainingSales Pipeline ManagementSearch/FilterSelf Service PortalSMS MarketingSMS MessagingSocial PromotionSupplier ManagementSupport Ticket ManagementSurvey BuilderSurvey/Poll ManagementSurveys & FeedbackTemplate ManagementTemplatesText-to-WinThird-Party IntegrationsTicket ManagementTranscripts/Chat HistoryTransfers/RoutingVoice MailWorkflow ManagementWorkforce Management
Avochato Integrations
See all 11 integrations
Avochato User Reviews
Overall Rating
4.7
Ratings Breakdown
5
76%
4
18%
3
4%
2
1%
1
1%
Secondary Ratings
Ease of Use
4.7
Value for money
4.6
Customer support
4.8
Functionality
4.5

Lenah M.
Verified reviewer
Information Technology and Services
2-10 employees
Used daily for less than 12 months
Review sourceReviewed May 2025
Makes it easy to text customers fast!
5
It’s a helpful tool for messaging customers fast and staying organized. It saves me time and makes it easier to give good service.
Ratings Breakdown
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Tara B.
Verified reviewer
Luxury Goods & Jewelry
2-10 employees
Used daily for less than 6 months
Review sourceReviewed September 2019
Awesome all-in-one tool for one-to-one SMS/MMS communications and blast marketing!
5
Avochato has upped our CS game by 1000%. Customers tell us every day how nice it is to be able to text with us. It's awesome that we can use just one service for both CS communications and marketing blasts. Customers being able to text our regular business phone number is a game changer. We used to have one number to call us, another for one-to-one texting, and another one for blast marketing campaigns. It was super confusing and annoying for my staff and my customers. We also use the website widget, keywords, and automated surveys to promptly interact with our customers. The best part about Avochato is their AMAZING customer service! Quick, friendly, and always very helpful. In the past, I've had people at tech companies talk down to me because I am female and also because I run a retail/service business in an interesting industry. I've never once been talked down to by the staff at Avochato. Their few and far between bugs are addressed promptly. Rollouts of new features seem to very well tested because there is rarely a hiccup. Overall.... Love it!! It's just what my business needed.
Ratings Breakdown
Reasons for choosing Avochato
I had originally been interested in Teckst (before I knew of Avochato), but I had a very terrible interaction with one of their staff members named Evan. He would not explain anything about their service after I told him we were a company of fewer than 10 (we will be larger than that very shortly). I asked to speak to a manager after he was quite rude to me and he never bothered to respond to me, nor get me in contact with a manager. He told me "good luck" and that a manager would contact me if "they felt it was necessary". Maybe that service is good? Maybe it's not? Who knows because they were awful to interact with and I'm not interested in their services if that's the sort of customer service they offer.
Reasons for switching to Avochato
Tagging isn't working above, but we also used EZ Texting and FireText. They were very friendly and helpful, but neither platform did what I needed it to. I needed an all-in-one service/platform for seamless texting between one-on-one messaging and blast marketing, as well as an easy to use interface.
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R. Curtis M.
Verified reviewer
Civil Engineering
51-200 employees
Used daily for less than 6 months
Review sourceReviewed November 2018
Avochato Use
3
Overall I enjoy the app and find to help me in may daily communications with my team.
Ratings Breakdown
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Anna S.
Verified reviewer
Education Management
11-50 employees
Used daily for less than 6 months
Review sourceReviewed April 2020
Great product!
5
I am a teacher with student who don’t have access to internet and the best way to get a hold of them is by personal text and phone calls. Avochato cut the work I had to do in half and freed me up to teach and not just inform families about announcements at the school. They have great customer service. [SENSITIVE CONTENT HIDDEN] was so friendly, patient, and walked me through setting up the app. When I had questions I texted her and she responded immediately so I didn’t need to waste time setting up and learning the software.
Ratings Breakdown
Reasons for choosing Avochato
They don’t have a personal phone number so some of their texts get blocked. Avochato has great customer service. [SENSITIVE CONTENT HIDDEN] walked me through the software and told me about the features that I would need for my purposes. I don’t know if EZ texting allowed me to send to pre-created groups.
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Carlos C.
Verified reviewer
Religious Institutions
11-50 employees
Used daily for less than 12 months
Review sourceReviewed August 2019
Good but not the best
4
Ratings Breakdown
Reasons for switching to Avochato
To expand our options while sending messages
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Andrew K.
Verified reviewer
Information Technology and Services
1001-5000 employees
Used daily for less than 6 months
Review sourceReviewed January 2021
Awesome tool, ripe for automation
5
Avochato has been a great asset to our customer-focused team and I highly recommend it.
Ratings Breakdown
Reasons for choosing Avochato
Avochato was simpler to use, had the features we needed, and was less costly.
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Allison B.
Verified reviewer
Arts and Crafts
Self-Employed
Used daily for free trial
Review sourceReviewed January 2025
Alternative customer chat option
5
This is a great product in theory, but the very inexpensive LITE option is so limited that it might as well be useless. The next tier includes not only a monthly fee per user but also a monthly platform fee, so the jump is from $19/month to over $200/month. Most extremely small businesses aren’t going to be able to afford that kind added expense. For a growing small to mid-sized business with a target market that highly prefers texting over calls, it might be worth the cost.
Ratings Breakdown
Vendor Response
Thanks Allison for the great feedback. Thrilled that you enjoy keywords. I'll follow up to see if we can help you scale with a better more customized plan, we have some new automation features that we want to provide to all plans.
Replied February 2025
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Nordelene B.
Verified reviewer
Information Technology and Services
201-500 employees
Used daily for more than 2 years
Review sourceReviewed July 2022
creative and usable
5
Overall experience is very fantastic. worth it to recommend to everyone.
Ratings Breakdown
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Andrea Fabiola M.
Verified reviewer
Human Resources
2-10 employees
Used daily for less than 2 years
Reviewed November 2018
Great overall experience.
5
It's been awesome, the customer support is A1 quality, they are responsive and solve your issues super fast. The pricing for the service is great. Pverall all of our team members love avochato.
Ratings Breakdown
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Sam H.
Verified reviewer
Construction
11-50 employees
Used other for less than 6 months
Review sourceReviewed November 2018
Effective transactional SMS platform. Less than perfect VoIP platform
5
We are able to step up our ability to handle SMS communications and website questions by placing such requests in an interface our staff already uses. Existing needs such as website support were also consolidated into a single service.
Ratings Breakdown
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