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Gupshup vs Wati

Updated January 22, 2026

Gupshup vs Wati: Which is best for you?

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Starting Price

Pricing available upon request

$39.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Chat/Messaging
4.88
Multi-Language
4.83
API
4.64
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Mass Texting
4.70
CRM
4.67
Chat/Messaging
4.67
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Pros / Cons
  • We particularly appreciate the flexibility to choose from multiple APIs to execute our bulk volume campaigns based on our specific requirements.
  • They have No proper customer Support and less Integration.
Read more
  • The best part of the software is the variety of options available for running campaigns, especially the Re-try option to failed contacts, which is very needed as otherwise manually retrying is very time consuming.
  • G Sheet plugin sometimes crash abruptly which can cause slight delay in task but happened only very few times, each time support team stepped in to help us
Read more
Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.3/ 5
Customer Support
4.1/ 5
Highest performing feature
in the comparison
4.2/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad