Niche Academy 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Niche Academy

4.5

(78)

Pricing

Pricing available upon request

About Niche Academy

Niche Academy is a comprehensive learning, training, and development platform designed to assist mission-driven organizations in achieving their training goals. It serves a variety of sectors, including public libraries, academic libraries, municipalities, and direct care providers.

With Niche Academy, organizations can access a turnkey learning solution that includes ready-to-use tutorials and a powerful platform for delivering training and tracking progress. The platform offers a range of features, including a tutorials marketplace, custom tutorials creation, reports, and integrations.

For public libraries, Niche Academy provides essential skills training for both staff and patrons, leading to increased usage of electronic resources, improved customer service, and higher participation in library programs. Academic libraries benefit from high-impact tools designed to enhance teaching information literacy and research skills. The platform enables measurable impact on student success, more opportunities for info-lit instruction, and stronger faculty relationships.

Niche Academy Screenshots

Niche Academy Pricing and Plans

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Free Trial

Free Version

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Niche Academy Features

Popular features found in Training
Asynchronous Learning
Blended Learning
Built-in LMS
Certification & Licensing
Learner Portal
Learning Management
Learning Paths/Tracks
Mobile Learning
Progress Tracking
Reporting/Analytics
SCORM Compliance
Tests/Assessments
More features of Niche Academy
Academic/Education
Activity Dashboard
Assignment Management
Built-in Course Authoring
Career Development
Compliance Management
Content Library
Content Management
Content Sharing
Course Management
Course Tracking
Customizable Reports
Data Visualization
Employee Engagement
Employee Portal
Engagement Tracking
Implicit Bias Elimination
Interactive Content
Microlearning
Progress Reports
Real-Time Reporting
Reporting & Statistics
Self-paced Learning
Self-Service Content Curation
Skills Assessment
Skills Tracking
Surveys & Feedback
Training Administration
Training Companies
Training Management
User Management
Virtual Classroom

Niche Academy User Reviews

Overall Rating

4.5

Ratings Breakdown

55%

40%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.7

Functionality

4.5

Jessica M.

Verified reviewer

Libraries

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

One of the best LMS platforms I've ever used in L&D!

I really love Niche Academy and the ability to create categories and learning pathways. I am one trainer in an organization of 200 employees so I could not provide the same amount or level of training and development without Niche.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that there is an option to build our own modules, access free ones from the marketplace, and the customer support is amazing! It easily tracks who has begun and completed trainings and provides great reporting.

Cons:

It is hard to tell where information comes from, some of our users prefer cited sources.

Hannah W.

Verified reviewer

Higher Education

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed January 2023

Good solution for our library

This has been a great way to share information and we have a lot more we plan to do with it as far as implementing new instruction formats, evaluations, and services that we can offer instructors.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

This software makes it easy to customize tutorials for our students. It has been more user-friendly than similar products and allows us to directly link to our own content.

Cons:

I wish there were more customization features available for the content editing and/or more formats available.

Reasons for choosing Niche Academy

Cost and ease of use.

Reasons for switching to Niche Academy

We had a difficult time working with Canvas, for administrative reasons.

Myrna G.

Verified reviewer

Libraries

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed January 2023

Niche Academy

I have been trained twice but I do not how to use it properly. I am not getting any traffic. I am about to consider discontinuing it.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I have nothing I like about the product at this point.

Cons:

I have nothing I like or dislike about the product.

Janelle S.

Verified reviewer

Libraries

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed January 2023

Useful for Libraries but Interface Needs Updating

Their customer service was excellent. The trainings are beneficial, covering many important aspects of librarianship. However, the interface has an outdated feel, and some functions could be designed better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was geared towards training LIBRARY staff, it was relatively easy to use, and it allowed access to [SENSITIVE CONTENT] Homeless Library trainings.

Cons:

The interface feels a bit clunky and outdated. It feels like it needs a facelift, and it seems like it could have greater functionality. It is also very easy for staff using shared computers to be automatically logged in under a previous user, which created a lot of problems during initial setup/training.

Reasons for choosing Niche Academy

cheaper and focused on libraries

Debbie H.

Verified reviewer

Libraries

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed January 2023

Niche Academy

I like it-very informative

Ratings Breakdown

Ease of use

Functionality

Pros:

The webinar squares. I like the different pictures. Sounds stupid, I know

Cons:

I have had a incident where I was only half way through a class & it froze. Tried 3 more times & it still wouldn't play.

Heather C.

Verified reviewer

Libraries

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed January 2023

Staff and Patron Training Database

So far we have had a very positive experience with Niche Academy and look forward to utilizing it better and promoting it more widely to our patrons in the coming year. We have had low usage rates but this is mostly due to the fact that we have only purchased it in the past several months and have not yet had time to launch a true promotion of it as a service. Staff are still becoming comfortable with their roles in using Niche and they are gradually becoming more familiar with creating content and embedding it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate Niche Academy's 'marketplace' library of pre-created lessons and content, which allow for us to curate our academies based on the programs, services, and databases we provide. We can edit lessons to customize them to our library and our patrons' needs, and create our own courses and tutorials to show patrons how to use our Library of Things items or to demonstrate our take and make crafts. The videos can be directly embedded in our website next to the descriptions of the items or databases, allowing patrons to easily find information on what an item is or how to use our e-book databases.

Cons:

The admin side of the programs takes some time as a learning curve. There are different tiers of administration that allow a user to do different things, and only certain users can create the embeddable content that goes on the website. The creation of new tutorials is also restricted to only certain users. Most of this needs to be done by all of our staff, so they have all been given very high level roles simply to allow them to do the work that we intended.

Sarah S.

Verified reviewer

Libraries

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Niche has its Niche

The platform is versatile and meets the needs of many organizations. We use it to provide good content to our staff. We do not use it for customers. It's not a true LMS since it doesn't have the complete functionality of other LMS'. The leadership team at Niche is wonderful and always able and willing to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For us access to good content for libraries is available in Niche. We still need to vet the material but there is a lot of good content on the platform. They also are the sole provider of [SENSITIVE CONTENT] content which we value and use.

Cons:

The marketplace does not have vetted content. Sometimes accessing Niche content through our LMS requires a few steps for individuals to access.

Reasons for choosing Niche Academy

Because Niche's content is more directly relevant to libraries and non-profits.

Austin M.

Verified reviewer

Libraries

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed January 2023

Niche Academy Review from Public Library

My overall experience has been very positive. There are a lot of great resources, opportunities to implement staff training and patron assistance, and ongoing professional development options. However, greater customization with regard to the training options and administrative access would be helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about this software is the ability to help patrons navigate our online resources and the ability to offer staff training through an online system.

Cons:

The staff training system is limited in terms of the options available for recording videos and setting up administrators. For instance, there is an option to appoint administrators and trainees, but there is not a mid-level tier for certain administrative access (such as appointing a manager to be able to review employee progress in the training, but not have access to create courses or modules).

Reasons for choosing Niche Academy

We were not aware of Paylocity's training resource at the time, but it has come to our attention fairly recently and may have greater customization for training projects.

Verified

Reviewer

Libraries

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed January 2023

Indispensible

Overall, I have really enjoyed this product, and I know there are more ways to use it beyond what we do. Our staff find if very easy to use, and we are doing a lot more CE because of it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use, well-designed training portal. Very easy to assign and keep track of progress. I love the Niche Academy created content, which seems to be produced more frequently lately. Customer service is always quick and helpful.

Cons:

There have been times where someone's coursework wasn't marked as 100% complete.

Verified

Reviewer

Libraries

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed January 2023

Good value/customization