WhatsUp Gold 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

WhatsUp Gold

4.5

(227)

Pricing

Starting at $1,169.00 per year

About WhatsUp Gold

Progress WhatsUp Gold is the Network Monitoring Software that allows you to track performance information for network devices, servers, storage, and wireless - whether in the cloud or on-premises. Expand your management tool kit by adding proactive monitoring for network traffic, applications, virtual environments, and device configurations all through the same intuitive interface. Automatically discover and map your entire network and use customized dashboards to get the information you need to streamline

WhatsUp Gold Screenshots

WhatsUp Gold Pricing and Plans

Starting price: $1,169.00 per year

Free Trial

Free Version

Business

$1,169.00

per year

Plan includes:

Monitor up to 1,000 devices
Single installation of WhatsUp Gold
Standard Monitoring Capabilities

Enterprise

$1,949.00

per year

Plan includes:

Monitor up to 50k devices
Up to 2 installations of WhatsUp Gold
Advanced reporting & monitoring
Internet Connection Monitoring
Log Management

Enterprise Plus

$3,299.00

per year

Plan includes:

25000 Devices Per Instance
Configuration Management
Network Traffic Analysis
Up to 4 Installations of WhatsUp Gold

Enterprise Scale

Pricing available upon request

Plan includes:

Monitor 100k+ device
Customise the number of Whatup Gold installs

Premium-Perpetual

$4,625.00

Plan includes:

Automatic Discovery
Topology Mapping
Availability & Status Monitoring
Performance Monitoring
Alerting & Reporting

Total Plus-Perpetual

$13,125.00

Plan includes:

Configuration Management
Network Traffic Analysis
Log Management
Virtual Monitoring
Application Monitoring
Scalability Pollers

WhatsUp Gold Features

Popular features found in Network Monitoring
Bandwidth Monitoring
Baseline Manager
Data Visualization
Device Auto Discovery
Incident Management
IP Address Monitoring
Network Analysis
Patch Management
Real-Time Data
Simple Network Management Protocol (SNMP)
Threshold Alerts
Uptime Reporting
More features of WhatsUp Gold
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Application Management
Color Codes/Icons
Compliance Tracking
Configuration Management
CPU Monitoring
Credential Management
Customizable Dashboard
Customizable Reports
Dashboard
Diagnostic Tools
Email Alerts
Email Monitoring
Event Logs
For MSPs
For Websites
Hierarchical Mapping
IT Asset Management
Location-Based Mapping
Map Exporting
Mobile Access
Monitoring
Network Mapping
Network Monitoring
Network Resource Management
On-Demand Mapping
Performance Metrics
Performance Monitoring
Policy Management
Real-time Alerts
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Remote Access/Control
Remote Monitoring & Management
Reporting/Analytics
Resource Management
Root Cause Analysis
Scheduling
Self-Updating Maps
Server Monitoring
Service Level Agreement (SLA) Management
Troubleshooting
Virtual Machine Monitoring
Web Traffic Reporting

WhatsUp Gold User Reviews

Overall Rating

4.5

Ratings Breakdown

54%

40%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.4

Functionality

4.4

Dustin R.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed May 2018

WhatsUpGold is a great tool for monitoring the status of your network.

We mainly benefit from the alerts system that will notify all specified employees via text/email whenever a part of our network goes down. Typically we will know something is down before our users even notice the problem.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The alerts are where WhatsUpGold really shines. They are all fully customizable and once they're setup to your specifications they work like a dream. A majority of the time we will know when something on the network goes down before our users even notice the problem!

Cons:

This product can do so many different things it becomes a little overwhelming. Once alerts are setup they work great, but the configuration process can get pretty confusing if you haven't done it before. Online training videos on how to configure certain features would be a great tool.

Vendor Response

Hi and thanks so much for the kind words! We¿re delighted that you¿re enjoying WhatsUp Gold and we love hearing about how you¿re using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/channel/UCS2lCWFrs4paSSNpe1JnTnQ If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community at commmunity.ipswitch.com for more help. Thanks again for using WhatsUp Gold.

Replied June 2018

Dorian S.

Verified reviewer

Utilities

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2020

Great program for monitoring and maintaining your IT infrastructure

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Basic installation and configuration of WUG is very easy. Out of the box, there are many monitors that can be set up without a large amount of experience. The titles and tooltips make setting up the initial software package very simple.

Cons:

Adding non-default alerts seem to be a little more difficult than should be.

Reasons for switching to WhatsUp Gold

Value vs cost. Features were more extensive and ease of use was greater.

Walter H.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed May 2022

What's Up Gold - could be better!

We've been using What's Up Gold for more than 15 years, and at this time we're considering replacing the product with something that has better support and is more stable and functional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The website does provide great ability to customize and layout the network graphically so users can easily see how hardware is connected. This capability is largely why we've kept What's Up Gold around, along with the reasonably priced structure.

Cons:

Support needs vast improvements. Documentation could be better. Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle it. Our experience with utilizing the network monitoring, netflow, configuration backup, and syslog services caused our instance to crawl and at times and be completely unusable. Support was not able to resolve the issues over the span of multiple years and multiple upgrades and multiple escalations, so we instead started to stop utilizing some of these features such as the netflow and syslog services so that our network monitoring piece was functional. We've since replaced What's Up Gold for the netflow and syslog functions with other products and are considering replacing the product completely.

Craig L.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed November 2020

Easy to configure, customize and implement

Wonderful product and reasonably priced compared to other commercial solutions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to setup proactive alerts based upon custom application monitors, to provide notification to key support individuals of critical process failures.

Cons:

Web interface can sometimes be slow and/or require clearing cache and refreshing.

Reasons for choosing WhatsUp Gold

Licensing costs, developer's familiarity with monitor customization process.

Steve B.

Verified reviewer

Banking

201-500 employees

Used daily for less than 12 months

Reviewed February 2021

Provides Well Rounded View

We are currently enjoying the benefits of using WUG.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scanning ping-able assets to monitor for status, uptime, performance is extremely helpful to the IT team and allows us to be proactive instead of reactive.

Cons:

I would like to see or learn how I can more easily configure multiple assets with performance, active, and passive monitors.

Reasons for choosing WhatsUp Gold

WUG provided me with basic needs and requirements and as I continued learning about the product, I found that there are so many options and information gathered that WUG provides.

jack j.

Verified reviewer

Information Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

What customer service

We had an open ticket for the better part of 6 months, and was never resolved. We took this support cost of this and upgraded our solarwinds license.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Had nice gui to see interactivity. Other than that not much.

Cons:

Failed to recognize ios changes on our switches from ios 12 to 15. I had to remove the devices completely and add them back. Contacted support numerous times with no resolution.

Reasons for choosing WhatsUp Gold

It was picked before me, I was tasked with updating and managing it.

Henry L.

Verified reviewer

Cosmetics

501-1000 employees

Used daily for less than 2 years

Reviewed November 2020

I like the products!

Overall products is good but it needs more easy configurations for basic setting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I could view all device status in simple network map

Cons:

It is hard to update the changed info. Also too hard to manage notifications.

Reasons for choosing WhatsUp Gold

We have PRTG for network and purchased WhatsUp Gold for servers

Umair Ali K.

Verified reviewer

Automotive

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Lightweight NMS

it is a very user friendly and lightweight software and does not put load on the system however it is best suited for small businesses where number of monitoring nodes are less than 100.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it is simple and easy to setup. the graphical interface is user friendly and most of the options are easy to locate. adding and removing any device is fairly simple. the built in monitoring maps is a very convenient feature.

Cons:

it starts to hang and crash when large number of devices are added to it for monitoring. so it is not suited for medium or large enterprises with more than 100 nodes for monitoring.